I had started with a competing product and while it kind of did what I needed it was just... meh. I switched to GymDesk and could not be any happier - it does exactly what I was looking for in a school management software at a very reasonable price!

- Easy to use - One stop shop - the creators have thought of everything - Simple for members - Website is connected directly to the back end which is connected to the online shop and Point of Sale which keeps everything simple

- Would like a little more flexibility on the Design templates for the website - Sometimes the help can be a little tricky to navigate but jumping on the Live Chat solves things in minutes!

The beautiful UI and overall feel of the software got us hooked! This software is on par if not better than most big named software out there that we have tried at a fraction of the price! Although there are a ton of amazing features, nothing comes close to how the customer service makes you feel when you join. Customer service is hands down the best thing about this software. If we have an issue they personally emails us back almost instantly to get it resolved! They are there anytime of day to assist and make sure the software is running at its full potential. The best of all is that they listens to feedback and actually implements them! WHAT? I've asked my recent software many times for what I thought were simple requests, and have always gotten a "we will see what we can do" response. The software is constantly being updated and cared for! Martial Arts on Rails has been one of the greatest decisions we have ever made for our school/business. Don't be like us and wait to get started. Sign-up now and see for yourself how amazing this software is!

There is nothing to dislike. If we have an issue the customer service finds a way to fix it. No matter what.

Terrible. I am cancelling and going with the company's competitor. At least they provide a customer service phone number.

It is an OKAY membership management platform.

Gymdesk's customer service and support is TERRIBLE. For one, they do not provide a phone number at ALL. After several emails asking for a callback, someone responded back that they do NOT do CALLBACKS but that they would SCHEDULE a customer service call. Really? Okay, yes, let's do that. What a pain. Especially because I am calling about the 3 THREE charges a month that my $75 a month service is supposed to cost.

I am very pleased with our choice to go with maonrails. This system was initially meant for our yoga and fitness programs, but the benefits we are seeing in our karate programs is amazing. The students love how easy it is to use, they love the portal and payment option. The free website is easy to set up, with lots of choices to customize. We run a number of different classes using this program and it keeps us organized so we can focus on the classes rather than the back office. The report features are very helpful to keep each program separate. Overall, using this program has saved us hours of paperwork each week. It is the program we didn't know we needed until we tried it! Definitely would recommend giving it a try. Great customer service, great website and amazing tool to keep ranks, dates, payments, attendance and schedules organized!

The price was the selling point. Not the cost of the program, but the fact that there was not a tiered system for pricing. You know exactly what you are getting from day one! The program is also very easy to setup and use. The support is fantastic. Not being one that is up on all the latest technology, they took the time to walk me through things, step by step. They were answering my questions and assisting right away so I never had to wait.

Being in Canada, there are some features that cannot be used based on the payment processing company we use. There is none that allow same functionalities as in the US. I am sure it will be in a future update.

Amazing customer service. Great software for members and administration.

Ease of use for myself and members. Website development. Customer Service.

There are some filters I could use with Mindbody when running reports or creating back end changes which make things easier.However I have only thought this once or twice in my year of using their software and it does not impact my operations.

The customer service with MAonRails has been fantastic. Eran goes out of his way to help and answers quickly. They were also willing to work with us on price which for a small school is greatly appreciated.

The interface is clean, easy to navigate for students and administrator. Easy to customize and get up and running quickly. Like the family account feature, belt ranks are easy to create, add, and modify. Customer Service is fantastic, quick answers and always willing to help.

That each document cannot have a customizable email saved. A bit difficult to navigate belt ranks when different classes can count towards time in grade. Also, the gym schedule is not great. Would like to see a month at a time.

10/10 amazing experience

I absolutely love this software. The customer service, how user friendly the software is, the troubleshooting support, and all of the different functions that the software offers is amazing. Based on all of the things each software pricing level offers, Gymdesk sets itself MUCH higher over other software programs available. I would recommend to anyone.

There are some features i wish there would be more options for customization.

Onboarding was easy, tutorial videos/FAQ was helpful, but it was already easy to navigate prior to even watching them.

I really enjoy the simplicity of setting my academy up on the software, the positive feedback from my students who use this for class reservations, and how easy it is to navigate day to day operations. I really wish I discovered this sooner so I could've saved myself from the headaches I experienced using other software platforms. Customer service is great and very responsive which helps for troubleshooting on the fly.

I think it would be great if there was a feature within the software to interact with members where they would be notified if an admin user posted something under the content section or even a community board where we can also post updates.

I don't have to manually keep tabs on when students need to pay. It's much easier to have the system remind them rather than me. I like that fact that I can run the website, billing, attendance, and marketing all in one system!

The system is very straightforward and not difficult to learn. The support is fantastic. Any questions I had were addressed in a very timely manner. The price is right for a small martial arts school to be able to save time managing the business side of running a school.

Overall, the software is great but some a couple more customizations would be nice. Being able to customize the dashboard to display what is most important to the administrator. More customization on the website. Example, being able to change the link "Book" on the schedule to something else like "Free Trial Class". I use the booking function for leads rather than students. The check in screen can also be a little easier. Possibly have student names listed that are able to check in to next session available so they can just click on it.

This software is very easy to set up and manage. Our members can quickly and easily sign up and update their information at anytime. What’s even better is that there were no annoying sales calls from people trying to sell us of features we didn’t need.

K

Fantastic so far

The ease of use is what I like most. Everything is easy to use, even our members have mentioned how much easier it is for them to use.

Would be great if you had an App version for members also. Also an Event section, i.e putting on an internal comp or grading and our members could register for the event through this program.

Using Martial Arts on the Rails has made my life much easier. With the last management software I was using I had to spend hours on the phone and honestly just dreaded going in to the gym to work on the computer. I now have a lot more confidence in the way that I am managing the business, our programs and our memberships and I am more organized.

I have found that this software is easy to use. It is pretty intuitive as how to navigate through the system. It is easy to add, cancel and manage memberships. I like the simplicity of running attendance and financial reports. I have found the support to be great, I always get a quick response. I also like how it is easy for me as an owner to control what kind of access my other gym staff has access to.

The only one thing I have found that I have had trouble with is when I search for a member if they are frozen their name doesn't come up in the search. I have to go to the frozen tab to find them.

The support is really, really responsive. I am impressed with that. Almost always within an hour or two, or quickly next day. The best.

It 'sings' to me. So much software is not 'ready out of the box.' There was such a learning curve. Many charge, demo required etc. As a busy gym and yoga studio owner with some capacity to learn on my own, I was up and in this in less than 5 minutes...and understand most of it. From there, it has served me well on customer management, communications, booking and payments.

I could use some more specific things pertinent to how I run my businesses, but perhaps others don't. So I could use some customization on a few things. I also get confused from time to time on the forms/sign up/membership connections...I think that could be better explained. Again though, it may be how I run my business not necessarily what makes sense for most consumers.

Prior to using Martial Arts On Rails we operated a manual system and as a consequence we were losing track of payments, grading, etc. For our club to continue to grow and provide the type of service our students deserve we did some extensive research of automated systems and opted for Manonrails as we found it to be a feature rich system which not only manages the basics very well but also allows you to monitor trends and provides a variety of metrics on the clubs performance and tools to help you grow the club. The sytem was created and managed by CEO who himself is a Martial Artist and therefore uniquely understands the needs of a martial arts club. In the event of any issues or queries the responsiveness of their customer support is nothing short of exceptional, we are on a different time zone here in Europe but that has never been an issue. Maonrails has totally transformed how we manage our clubs and we would have no hesitation in recommending them!

Ease of day to day use...Does not need additional hardware (works off a smartphone, tablet, pc, etc).... Feature rich... Dashboard providing a snapshot of key metrics...

Nil - anytime we have identified a new feature that would benefit our club they have modified they system to add the desired feature.

Overall experience has been great with Martial Arts on Rails from the staff all the way through to the system itself, the support is phenomenal and you're dealing with real people so it makes communication much easier... I would highly recommend this to anyone no matter how small or large the organisation it makes sense to invest in something that captures your payments and manages the data for you so you don't have to do it manually!

The ability to tailor the belts to suit my academy and secondly that once setup its easy to get people registered and actively using the system.

None - I have no issues with the software or its capabilities!

Overall this software saved me a lot of money and clients due to it's ease of use in money transactions

The ease of use and ability to adapt to my gyms needs is amazing. With the added bonus of communication portals to my clients, text and email this is a powerful tool!

I wish the content page had more of a social media feel and less old web 1.0 feel.

Gymdesk is a lifesaver. I am able to organize all of my work flow in one system. I love the membership renewal, the personalized website, the group text message marketing, the online store for selling our products, and so much more!! It’s definitely a must have for all gym owners. There are so any features to use. I love Gymdesk and will never change. They are truly the best!!

I absolutely love Gymdesk memberships management.

I really cannot find anything that I least like at this moment.

I was in the market for a new gym membership and was looking at a bunch of different options. After researching a bunch of different options, I came across Gymdesk. The product is a mobile app that lets you book gym sessions, track your workouts and even bill your members. It also gives you a full reporting dashboard to keep an eye on your members' progress and progress.

I didn't observe any negative sides. I'm satisfying.

Easiness and reliability !

Easiness to use from any platform, as well as the support team that is 100% reliable in term of consideration and reactivity.

Minor adaptations that I would like to have for a better fit with our regional sport's issues.

My experience was great. I ended up choosing another product, but it wasn't because of any defect in the product. MAOR is both advanced and simple at the same time. It has all the basic functionality you need to get started right away. I had my site basics set up in about 10 minutes, and within an hour I had my contracts all set up and ready to merge. If you're after a highly tweakable product, this may not be it, but if you want something that is easy to use, provides a good user experience, or, most importantly, if you're not a technical person - if you just want something easy to use so you can run your club/school, then definitely consider this offering. This product is so easy to use that anyone could use it. That being said, I had a lot of questions when I started using it, but mostly related to trying to get it to do things that it wasn't designed to do. The support from the developer was outstanding. After asking a few questions to understand what I was trying to do, most of the things I was asking about were met with a "yeah, no problem, we can add that". I'd have not hesitation in suggesting you check out this product.

The interface is sharp, and simple to navigate and find what you're looking for. Able to set up a trial account and poke around without first having to sit through a lengthy pitch. Developer responsiveness and support.

The interface isn't very customizable (the color scheme and icons). Also the options for layout are pretty static.

Great membership management, auto billing which is important, attendance tracking, sales & marketing Are great. The only email and text function is a game changer too! You have to pay a little extra but it’s a huge life saver to send messages out quickly to all members or to certain members.

I’d like to see this software give the member the ability to track their progress according to the program, ranks and promotion requirements. For example, when I set certain skills for a particular rank, the student cannot see what those skills are on their one member portal. They can see what rank they are, but not the skills associated with the rank.

A very useful tool which is really recommended. A really very useful tool, especially for us as a martial arts school.

The software made our work a lot easier. Many processes are automated and not only improve the direct work with customers but also the processing of the data. As a young company, we are more than satisfied with the product. In addition, there is really very good customer service. Even small changes in the software used were implemented by MAOR in a very short time to meet our needs.

As with any new software, you have to get used to it. We often used the really excellent customer service when we had questions. But it was never a problem, it was always a quick fix

It helps me to manage my business

The online registration and online invoices

I suggest an automatic check-in. In other words, it would be enough for the students to type their personal code and the system would automatically check-in without the student having to make a second click to confirm.

Best customer support ever

Very well made web application with obviously years of experience

Nothing comes to mind currently. If something is missing, they try to help or even implement the feature