OnMat vs SimplyBook.me

RATING:

4.8

(52)

OnMat has 52 reviews and a rating of 4.77 / 5 stars vs SimplyBook.me which has 1161 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (52)
4.5 (1161)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 18, 2019
May 26, 2024
Pros/Cons
  • Pros

  • Ease of use and the ability to be in increased communication with my students. The on Mat system has allowed me to be more organized and get rid of unneeded paper work.
  • We had before OnMat been using a paper sign-in sheet for attendance. I have been largely happy with the software and the price is half that of the competition.
  • Cons

  • Toggle between windows, having 2 windows open at once. Also, having a question before automatically refunding a customer by accident.
Read all user reviews
  • Pros

  • I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.
  • It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.
  • Cons

  • Their customer service was awful. I canceled with them because I found a better system and they refused a refund.
  • It seems to be something that they do not actively work on, which seems crazy to me.
Read all user reviews
Pricing Range
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$
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$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos