RainMaker Software
About RainMaker
RainMaker is a cloud-based martial arts management solution for fitness centers of all sizes. It offers membership management, class scheduling, appointment management, point of sale capabilities and more.
Businesses can set up a point of sale (POS) to sell training packages, track inventory, record purchases and more. Other features include marketing campaign management, reporting and analytics, billing history and document management.
RainMaker POS capabilities enable businesses to accept multiple forms of payment including credit cards, e-checks and cash. The real-time dashboard displays key performance indicators for monitoring overall business performance. The solution also offers an online portal for each member to view upcoming programs, schedule classe...
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Member information
RainMaker User Reviews
OVERALL RATING
Showing 1 - 5 of 85 reviews
Anonymous
Company size: 51-200 employees
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
September 2018
Rainmaker Review
I have used Rainmaker for many years. It is reliable and functional.
Pros
Ease of use, ability to run reports, functionality
Cons
Inability to scroll for billing codes. Dictionary malfunctions at times.
Nicholas
Company size: 1 employee
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
April 2021
Wasn't keeping up with industry advancement
When I first started running my martial arts studio rainmaker was a very good solution. It provided automations that helped me keep up with tasks associated with gaining and retaining members.
Pros
This product has a lot of features all under one dashboard.
Cons
They didn't seem to update their product nearly as fast as their competition.
Reasons for switching to RainMaker
Mindbody was not ideal for martial arts schools.
Millie
Company size: 2-10 employees
Industry: Education Management
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
October 2020
RainMaker has awesome customer serice.
It was great. I found it a little expensive, but maybe that's because I couldn't use it to it's fullest potential. The customer service was awesome. Whenever I had an issue they took care of it right away. If I called them and didn't get through they would return my call even if I didn't leave a message. They were always pleasant and willing to help in anyway possible.
Pros
Their customer service was excellent. When I started my business it was useful.
Cons
The merchant bank services started off well, then little by little they continually added extra fees and chargers. This was one of the reasons I left. Another reason why I am no longer with RainMaker is because I am not in the martial arts industry so it was challenging to conform this program to what I needed. Although it was useful and an excellent resource for the martial arts industry I eventually had to find something more in educational industry.
Reasons for choosing RainMaker
I was just told about RainMaker when I started my business and went with that.
Scott
Company size: 11-50 employees
Industry: Health, Wellness and Fitness
Time used: More than 2 years
Review Source
This review was submitted organically. No incentive was offered
March 2020
Callous to Its Customers During Coronavirus Health Emergency
Like most gyms, my kickboxing studios were closed in March 2020 because of the Coronavirus health emergency. A crisis reveals a lot about people's character and the same is true for organizations. While my business is closed and collecting $0 revenue, Rainmaker told me I still need to pay the $197/month charge to maintain my account with them. Of course this response is more than enough incentive for me to switch to another CRM solution, but I want to issue a warning to all business owners who might be considering Rainmaker to run their business. Strongly advise you find a different solution.
Pros
The software is easy to setup and use. The online support is competent and answers questions quickly.
Cons
The reporting is crap. Each financial report gives conflicting answers so I need to export data to Excel and manage data that way.
Reasons for choosing RainMaker
At the time, Rainmaker SEEMED like a better solution. I was dead wrong.
Anonymous
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
All in one
Pros
The email marketing integration was easy to use.
Cons
Clunky and became outdated quickly. Members struggled with login protocols.
