Rainmaker Review

I have used Rainmaker for many years. It is reliable and functional.

Pros

Ease of use, ability to run reports, functionality

Cons

Inability to scroll for billing codes. Dictionary malfunctions at times.

RainMaker has awesome customer serice.

It was great. I found it a little expensive, but maybe that's because I couldn't use it to it's fullest potential. The customer service was awesome. Whenever I had an issue they took care of it right away. If I called them and didn't get through they would return my call even if I didn't leave a message. They were always pleasant and willing to help in anyway possible.

Pros

Their customer service was excellent. When I started my business it was useful.

Cons

The merchant bank services started off well, then little by little they continually added extra fees and chargers. This was one of the reasons I left. Another reason why I am no longer with RainMaker is because I am not in the martial arts industry so it was challenging to conform this program to what I needed. Although it was useful and an excellent resource for the martial arts industry I eventually had to find something more in educational industry.

Very complicated to get started with, overcomplicated steps to perform simple tasks, software issues

ability to take attendance and have member information in one place, although accessing it takes multiple steps because the database is not user friendly

Pros

The calendar feature is the best! Scheduling on the calendar and then being able to transfer those contacts directly to members if they enroll is very usefull, although it takes about a million steps because everything is overcomplicated in this program

Cons

Has some software issues that renders the statistics feature and the client survey features so inaccurate that they are practically useless. i have contacted the support crew about the issue on May 11th 2018 and have been messaging them every time the problem interferes with my work (which is practically every other day) and the issue is still not resolved. it is June 25th and i am still waiting for a solution, very unsatisfied. Many other features are over complicated making it annoying or difficult to do what you are trying to do. There is a steep learning curve because they made the whole program so complicated to use so it is not very user friendly. They try to make up for that by making tutorial videos that are upwards of 20 minutes long, but if they simplified their features while maintaining all of their functions the database would be soo much better. I dont know about most people, but i do not have to watch hours of tutorial videos to use complex designing/editing software i have never used before, so i do not understand why it is a pre requisite for this program.

Very Smart Buiness Move to Aquire Rainmaker software for My Buiness!

Steam Lined My Buisness! That it is not FREE ;) .. like all buiness Rainmaker is not perfect.. but they work hard at fixing all mistakes fast, I like that!

Pros

I Love the Profit Generator.. I Love the Email and Text Message Flows.. I Love how a client can set their first appointment on line.. I love how it manages my Trial Programs .. I love how it keeps all my stats up to date for me, and al lthe diffrent ways i can see them... I Love the Bulk Email System, so smart for marketing!

Great revenue optimizer!

Increased revenue.

Pros

Easy to use, seen increase in revenue in no time! Great support and training. Integrated seamlessly into our current Software program.

Cons

We have nothing negative to say about LRO. Great product! Service and support is great. Would highly recommend to anyone looking to stay within market trends.