Very complicated to get started with, overcomplicated steps to perform simple tasks, software issues
Ease-of-use
Functionality
Quality
Support
Value for Money
ability to take attendance and have member information in one place, although accessing it takes multiple steps because the database is not user friendly
Pros
The calendar feature is the best! Scheduling on the calendar and then being able to transfer those contacts directly to members if they enroll is very usefull, although it takes about a million steps because everything is overcomplicated in this program
Cons
Has some software issues that renders the statistics feature and the client survey features so inaccurate that they are practically useless. i have contacted the support crew about the issue on May 11th 2018 and have been messaging them every time the problem interferes with my work (which is practically every other day) and the issue is still not resolved. it is June 25th and i am still waiting for a solution, very unsatisfied. Many other features are over complicated making it annoying or difficult to do what you are trying to do. There is a steep learning curve because they made the whole program so complicated to use so it is not very user friendly. They try to make up for that by making tutorial videos that are upwards of 20 minutes long, but if they simplified their features while maintaining all of their functions the database would be soo much better. I dont know about most people, but i do not have to watch hours of tutorial videos to use complex designing/editing software i have never used before, so i do not understand why it is a pre requisite for this program.