About WellnessLiving

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management.

WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of their class time.

WellnessLiving features an online store, which enables users to list their courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise.

WellnessLiving features campaign management which enables businesses to send automated email an...


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Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10

186 Reviews of WellnessLiving

Average User Ratings

Overall

4.41 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(134)

134

4 stars

(23)

23

3 stars

(12)

12

2 stars

(6)

6

1 stars

(11)

11

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 186 results

September 2019

Clif from Gotta Yoga Studios

Verified Reviewer

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2019

Why a High Review of Wellness Living

Overall, I am extremely pleased with Wellness Living. They do a great job working with those that use their software. They know who is paying their bills. Our success means Wellness Living will be successful. They really look for ways to make me more successful and profitable.

Pros

As the owner of 3 Yoga Studios and used 4 different software packages to manage my businesses. Once I got use to the ways to use Wellness Living, I noticed all of the ways the designers have made moving between forms, client information, classes, and much more; I have to rate it the best that I've used. The biggest value is the Tech Support. They are all friendly, patient, and well versed on the software. I have raised a couple of interesting questions and if they felt they did not have the correct answer, they asked for input from their team. I've called at a busy time, left a incomplete message, only to receive a call to insure that I was helped. Lastly, each time an Update comes out, it DOES improve my ability to manage my businesses.

Cons

The only option that I have asked for was a tool / solution to manage Substitutes for Classes. I have only found one supplier do it well. Wellness Living provides a easy system to send in requests for improvements. I have raised this with them. I sense that they will have a solution out soon.

Response from WellnessLiving Systems

Replied September 2019

Hi Clif, Thank you so much for your review! WellnessLiving strives to be the best all in one management solution for business owners such as yourself. We have built our software based on the suggestions received from our customers, so we are happy to hear that our system is so user-friendly and that you found all the various features helpful to your business. We are proud that we have won your heart! Our support team strives to deliver solutions to all customers regardless of how complex their issues may be. We are here to ensure that your needs are met, no matter the time of day. We are always working to improve our software, and are glad to know that our efforts are helping you manage your business. Our community forum is now in beta, so please feel free to leave any comments or suggestions on this new platform. We can't wait to hear more of your great ideas! You couldn't have said it better: Your success is our success! Jenny P. (WellnessLiving Customer Advocate)

June 2020

Jennifer from Cutting Edge Pilates

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

AMAZING Support Staff

I wanted to reach out and hope this is the best way to sing the praises of [SENSITIVE CONTENT HIDDEN]. This is an employee that has truly gone above and beyond to help me and my fitness studio these past 2 weeks. I had to go in for a deviated septum surgery on May 21st. As I was waiting in the preop room, I began getting a number of email notifications on my cell that clients were having trouble signing up for classes for our reopening on June 1st. The issue had to do with their accounts being placed on hold due to Covid closures. I did not have access to my computer and knew I'd be down for a day or two with pain meds, etc so I sent out an email request for help to the WL support email address. I am beyond happy I received a reply from [SENSITIVE CONTENT HIDDEN] not just for her help in fixing this issue...but because of what follows. My surgery itself was fine but the recovery was far from routine. I am much better now but had breathing issues, medication allergies and a number of other unforeseen issues that literally rendered me unable to run my business. As I do not have a manager or other staffers, my daughter [SENSITIVE CONTENT HIDDEN] who is 19 had to suddenly try to navigate client emails and a software site she had no knowledge of. She of course was overwhelmed and I directed her at one point to respond to [SENSITIVE CONTENT HIDDEN] reply asking her for help as I was down for the count. I have gone back and reread all of the correspondence between [SENSITIVE CONTENT HIDDEN] and let me say that I am nothing short of grateful for the

Pros

Easy to navigate and clients found the transition EASY!

Cons

None. I can not say anything bad about this .

Reasons for Choosing WellnessLiving

Loved what they had to offer.

Response from WellnessLiving Systems

Replied June 2020

Hey Jennifer, Thanks for leaving such an amazing review! First and foremost, we're happy to hear your surgery went well. Life can be challenging, but it's important to have supportive people by your side. Our customers are our top priority, and when you needed us the most, we stepped up, so you were able to reopen your studio as planned! As you grow your business through this difficult time, we'll be there for you! It's moments like these, you can definitely see how much we're committed to small business owners like you. Again, we're glad to hear you're healthy, and remember, we're there for you! Thank you for choosing WellnessLiving! - David R. (WellnessLiving Customer Advocate)

December 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

December 2019

Great software with some glitches

We use this system because it is so much less expensive than mind body, but it has its drawbacks.

Pros

We like the user app and the interface when working through our browser. The app is studio specific so users are only shown our Products and services.

Cons

The software glitches occasionally making it difficult for staff and members to access the schedule which is a huge problem. The app also lacks some important features and override permissions

Reasons for Choosing WellnessLiving

Cost

Response from WellnessLiving Systems

Replied December 2019

Hello, Thank you so much for taking the time to leave a review. WellnessLiving strives to be the ultimate software solution to help you achieve all your business goals, so we're glad that you're enjoying our user app and interface! We're sorry to hear that you're not experiencing our usual level of speed and performance, but rest assured we are always working to optimize our platform. New features and requests are implemented based on customer demand, so be sure to check out our Community Forum and post your request so that other users can upvote your innovative ideas. WellnessLiving was built on the suggestions of customers like you, so we love to hear all your thoughts! Thank you so much for choosing WellnessLiving! -Blake M. (WellnessLiving Customer Advocate)

May 2020

Morgan from Evolve Endurance

Company Size: 2-10 employees

Industry: Sports

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2020

Superb software & amazing customer service!

Superb customer service and support right from the implementation and transfer from our previous software through to ongoing support.

Pros

The system is easy to use for both our staff and clients! Also the keep making it better and better! The latest Zoom integration is just amazing!

Cons

Nothing there have been no issues. We are more than happy.

Reasons for Choosing WellnessLiving

Ease of use, functionality and great customer service.

Response from WellnessLiving Systems

Replied May 2020

Hey Morgan, Thank you for the amazing review we absolutely love hearing you've been enjoying our new Zoom integration! We know how important it is to bring online classes and appointments to your clients, so we stepped up with our latest integration. We're thrilled that customers like you can run your online business with ease! At WellnessLiving, it is important that we deliver exactly what businesses need in an all-in-one software. From our high-end customer support team to our affordable pricing, we do everything we can to help every customer thrive in their business! Again, we're grateful for your review. Our platform is all about streamlining your business for you, your staff, and clients, and we couldn't be happier to help with your transition online! Thank you for choosing WellnessLiving! - Blake M. (WellnessLiving Customer Advocate)

December 2019

Jan from Pilates Midwest, Inc.

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Great team and support at WellnessLiving, so glad I made the change!

This software has made it so easy for my clients to book appointments saving me time and allowing me more time to do the work I do at my studio. We have a custom app from WellnessLiving so those clients who are app savvy can download it and book right from their smartphone!

Pros

Ease of use and the great support from Wellnessliving and the transition was seamless.

Cons

I cannot think of anything that I like the least.

Reasons for Choosing WellnessLiving

WellnessLiving had all the components I needed in one easy to use offering.

Response from WellnessLiving Systems

Replied December 2019

Hi Jan, Thank you so much for your amazing review! We know how hard it can be to change from one software provider to another, so we're glad that your transition was so seamless! WellnessLiving strives to be the optimal software solution to help you achieve all your goals and thrive in the process, so we're thrilled that it's saving you time and that you're enjoying our custom branded app! Our customer support team is passionate about helping you navigate the software like a pro, so we're glad to hear that you are finding it so easy to use! We couldn't be happier to have you as part of our WellnessLiving family! Thank you for choosing us! -David R. (WellnessLiving Customer Advocate)