WellnessLiving is a business management solution for studios of all sizes. Key features include online booking, payments, class scheduling and marketing management.
WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of their class time.
WellnessLiving features an online store, which enables users to list their courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise.
WellnessLiving features campaign management which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention.
WellnessLiving is a cloud-based solution and offers a mobile application for both Android and iOS devices.
Allison from Absolute Pilates
Employees number: 1 employee
Great software. Very intuitive. Amazing support. Helped me find things I need. Added features and reporting.
easy to use and teach people
was not as good two year ago but has improved every week
Belinda from BE Bliss Yoga & Wellness
Employees number: 2-10 employees
Wellness Living is all-round awesome - it's like hiring 3 more people to do the work I've been doing on my own, for what seems like forever. And they do it WELL. It's professional, with an approachable & accessible interface, even for clients who are uncomfortable with computers. The response from their support department is dependably fast, with efficient and effective answers and solutions.
The best things about this software are that's it's user-friendly for everyone (not just the business owner) and includes all the great features you get with other platforms (online booking, e-commerce store, client retention tools like email automation and rewards programs, etc.), that work the way they're supposed to, but are also easier to navigate, monitor and maintain. The appearance and customization allow me to direct clients to my online store and booking platform without feeling like they've left my website, which strengthens my branding, nurtures trust and keeps their experience a professional one. I love that Wellness Living has done away with all the features one doesn't need in this kind of software and optimized the features that are most useful and necessary.
Honestly, I can't say there's anything that I don't like about this software. Their development team is constantly improving and innovating, and if there's a customization or feature you want added, they take it seriously and keep you in the loop on their progress.
Theresa from College Park Yoga
First, the product is VERY user friendly, you don't need to go to a university to use it. Hank, was my first install contact with the software company. He was helpful, knew the product well. For the data migration staff, Will was my main point of contact. He was extremely helpful and caring about all our needs. We had 15 years of data to transfer, it was not an easy process. Will answered all my questions without any hesitation. And if he didn't have then answer that moment he did within 24 hours. To me that is amazing and tops many software companies. After using the product for over a month, we are more than pleased! It's mobile friendly and I don't have to carry laptop or use an inefficient app to run my business from home or off site. The widgets integrate easily into our website. They look great and keep my website mobile friendly! The reports have many filters, and I can see everything I need at a glance. They really created a stellar program that allows me to everything in need. I no longer need to pay out to separate companies for emails, data tracking, reviews and rewards, or texting. I can do everything from 1 software, which means I get to spend more time doing what I love to do!
Nikki from Ohm Yoga Studio & SkinCare
¿I cannot express how pleased I am to have found Wellness Living!! From the very knowledgeable & friendly crew to visually appealing and thoughtful layout. If you are looking for a program superior to MindBody, look no further!!¿
Michelle from Work It Dance and Fitness
Our Experience: This is the email I just left for Hank, Adam, and Yuri.
4/15/16: Welcome email from Will Yee with our login info, "I'm going to be responsible for getting you up and running. This is an exciting time and I'm here to help and make sure everything goes smoothly during the transition." We hadn't heard from him since.
4/21/16: Kickoff call with Ryan. We were told that our site was being worked on. We were told the "first pass" (first download) would be done on 5/3/16.
4/24/16: Merchant Account ran into delays. "Sorry for the delay, it¿s one of the busiest times of the year for us." Greg Zbrizher.
5/4/16: No data. Data Migration a day later writes, "Hi! We are working on your data as we are speaking so that you have it in time for you to work with it together with your trainer tomorrow. Thanks for your patience and sorry for the delay!"
5/5/16: Training day". Email Adam for a link to join the call, since one was never sent. I got it 1 hr later. Logged into site¿no data. Trainer said there were delays and that it will be ok for going live on Monday. We quickly flew through the system & had to ask him to slow down many times. The staff was a bit confused but we told "all will be fine when you go live on Monday." We were also told that we should be able to start seeing the data on Friday.
5/6/16: No data. I called many times to find out why we still had no access. We were told that when all goes live on Monday, all would be fine. We still need to fix on our end since we were told some things wouldn¿t transfer over. Hours later, they gave me access to the staff, but nothing was editable. More calls later, I was given access to the staff. I asked them to send a list of what would be transferred over and what would be up to us to fix. I was assured that I would receive that list. I never got the list.
5/9/16: Launch day. No data. No contact with us explaining why. Many phone calls and emails went unreturned. When we finally reached someone we received more and more excuses...no data. "It will be up by the end of day." "It will be up by the next morning latest." "We can have it ready for you Wednesday." All excuses. All the blame on "upgrades to MindBody" and having to input the data by hand.
I am hurt and upset by this entire process and I wish I never heard of WellnessLiving.
Heather & Jesse from M2 Core +
We've been mindbody clients for 3 years and it was a nightmare. Working with wellness overall has been a great experience, from migration to working through learning a brand new system! Wellness is a fairly new company. There are bound to be hiccups & things that need some fixing. Be patient they will work with you to resolve the problem. Which any company should be willing to do! The customer service has been excellent on a higher level and these peeps have been great to work with! Pros: We are confident the system will only continue to get better and better! We look forward to all the features that are coming! Wellness has been quick to respond to emails and will dig deeper if necessary to find and resolve any issue. Cons: We did lose some clients moving from our transition. Wish we had been more informed about how their merchant processor worked. Ideally to us the Pros still outweigh Cons and we would never go back to mindbody! We would refer anyone to try Wellness, you won't regret it. We haven't!
Michael from Hot Yoga 4 You Locust Valley
I was a Mindbody user for 5 years. They never made updates and ease of use efficiencies they claimed they would. Wellness Living has stepped ably into this void by providing personalized, outstanding service, intuitive changes and usage, wide ranging and helpful tools, and some great emailing capabilities. I am still fine tuning some items and LOVE what I see and experience using this system. Hopefully I'm here with them for a long time.
Bruno from Bruno Treves Health, Fitness & Wellness
I searched for 3 full days looking for the best software to manage my programs. Wellness Living was BY FAR the best one, everything else was limited on their capabilities. I wouldn't choose anything else, they are simply the best. The interface is beautiful, options are endless and their customer service is knowledgeable and kind. I highly recommend them.
AJ from iChoosefit
Wellnessliving is always striving to improve. I worked with the company for years before I ever signed up. They use their database to promote my business, and I still have some of those clients from years ago. The owner told me his vision and it is pretty cool to see it come to fruition. When they launched their ecommerce system I immediately signed up and switched from Mindbody. Just like Mindbody, there are some things that I would like to be a little bit more user friendly, but the main difference is the customer service. Wellnessliving will sit on the phone with me and walk me through it to whereas mindbody will ask you if you have went through the training. And Wellnessliving always seem to be improving and upgrading.
C from CI
I cannot say enough great things about this software!!!!! It is very user friendly and does a lot! You can customize many of the options to fit your business needs. The customer service is superb. I typically get same day responses from any tech questions I may have. The company is really focused on helping customers succeed and work with them to set up the account and have a great onboarding process. It is nice to work with a company that FINALLY sees the importance of having local tech support to help there users. The software helps you run your business and helps you stay organized. Great software, easy to use hands down!!!
Rosemary S. from Halfbound Lotus Yoga/Rosemary S. Erb, LLC
I have been part of the WellnessLiving family for a couple of years and I can heartily recommend their services and benefits to any wellness or fitness professional, especially when beginning a business. I have easily figured out navigation of the website and when necessary, help is always at hand with video tutorials. Any emails or calls from me have been promptly and cheerfully responded to. Best of all, I've gotten to meet and work with many people in my yoga classes through WellnessLiving¿ s promotions, many more than I could've hoped to reach by myself.
Aaron from Hyde Park Yoga Co
Everything about this product is superior. After years of using MindBody, I will say this product is far more intuitive and has less fluff than MB. My clients have better access to my studio and everything we offer. I have better access to my clients and all their individual needs. The report filters are a dream come true. No more cross-referencing reports. No more confusing filters. And the customer service is untouchable. I can honestly say I am on a first-name basis with tech-support all the way up. My clients love it. And my teachers love it. Enough said!
Tracy from Half Moon Yoga Healing, Inc.
Pros: This is truly an all in one business solution. We have been using the product for 2 years and have seen the benefit of being able to manage classes and workshop scheduling, client accounts and automated marketing as well as targeted marketing. We have been able to significantly increase our communication with our clients, which in turn has helped us increase our business with them as well as bring in new clients.
Cons: We encountered a number of issues when we first implemented WellnessLiving, especially trying to schedule and manage our monthly Workshops. Their team always responded quickly and courteously to our problems and eventually were able to fix the problems. We have seen significantly fewer issues in the last 12 months and in fact they continue to roll out improvements that benefit our business.
Overall, this is a great tool that offers a truly integrated solution to managing your business. They continue to make improvements and have a wonderful team that is very responsive. Though our start-up was bumpy we are now seeing big benefits to our business!
Greg from Focused On Fitness
My company provides mobile one on one, small group boot camps and online training. The Wellness Living software provides me the ability to continue adding services while managing everything in one place. It goes without saying that the business end of Wellness Living creates east to read financial reports, email campaigns, class sign up tracking and notification. I Love the rewards program that allows you to customize how you reward clients for class attendance, healthy habits, which keeps your clients engaged at all times. Wellness Living continues to provide Great customer service. They take the time to walk you through the program to ensure you understand all phases of the program, they were with me every step of the way! Thank you Wellness Living for providing a software system that has allowed my company to grow and taking feedback for any future updates!
Sarah from Applied Fitness Cycle
Within 24 hours we went from a demo to having our system up and running. The process was easy and we were ready to start making revenue immediately. We couldn't be happier with the software or the speedy responses from the team when we have a question. I personally sat through 7 demos for competing software and wellness living is simply head and shoulders above the rest. The team cares about your success and will do everything they can to make sure you have everything you need to succeed. Finally, our clients love the ability to manage their accounts, book their favorite bike and reserve a spot in class online and from their phones.
Nathon from Bodyrock Bootcamp and Executive Training
We've made more money using the Wellness Living software! Mainly because of its ease-of-use and ease of implementation I've found that since we've started using Wellness Living here at Bodyrock Bootcamp we've had a definite increase in sales. It's so easy to just send a client or a prospect a link and let them sign up or buy whichever packages they like. Additionally the software works seamless with our online promotions that we've been running. It's always fun to check your email in the morning and see that you've woke up to another sale from someone you've never met or even spoke to. I'm looking forward builing out the system even further to see how much more we can do
Julie from Barefoot Studio
¿Barefoot Studio changed over to WellnessLiving in July and the support staff was one of the most willing and able set of people we have ever worked with. They answered all our questions, fixed our errors as we learned the new system and even made changes to the system to accommodate some of our special needs.
The ability to target our clients with email and text reminders of events and appointments has freed up the staff and our clients love to receive them too!!! Reports are easy to read and analyze. Managing the class schedules and booking appointments is easy and can be done from anywhere. The software makes it easy to modify schedules, book appointments, track passes, and communicate with one or groups of clients. The ability to manage access to the system by employees has reduced the number of errors being made during the course of business and makes it easy to catch problems and retrain employees when necessary.
Overall WellnessLiving has removed the chaos that existed before we joined them. Everything is under one roof, easy to find and use.¿
Robby from Revel Fitness
We started using this software when we switched to memberships and really came to the conclusion that we needed something full featured that will allow us to keep track of and effectively manage everything. Pretty much anything you need as a fitness studio, this has.
It has recurring payments, easy schedule managing, it integrates with a credit card scanner really easily, it allows us to use punch cards, you can enter complete information about customers. It's not only a step up from what we were using before, but definitely the best software I've seen for gyms.
The design is also excellent. You can tell that they had some actual graphic designers and user interface designers working on it, not just straight programmers.
Plus, the customer service and amount of updates is outstanding. They're constantly adding features we need and they are very responsive to questions and our needs.
Highly, highly recommended, and worth every penny.
Cody from Kettlebell X Training
Mindbody was one of the most painful pieces of software I ever used. And the day I was able to stop using it was the day I first felt free! All joking aside as a marketer first I needed a software that was capable of helping me reach out to my members, and more importantly to be able to reach out to my new members who are on trial testing out my gym.
Thankfully Wellness living is able to do this and it is the true power of growing my business. As I am now able to send specific targeted emails to each member depending on what # of classes they have attended. This is so powerful as I can't be there to know when each person shows up, and this helps give the perception of me being able to connect with all the new faces every month.
Powerful stuff. And with the ability for the system to ask for testimonials, and periodically check in with members this software is far advance from Mindbody or anything else in the industry.
Try it, I would not know where my business would be without this incredible piece of software, it is like a super front desk employee, all automated and consistent to the tasks I need as a business owner
Rodger from SWEAT, LLC
We are truly grateful for discovering the WellnessLiving scheduling system. It came at exactly the right time when we were becoming discouraged with the shortcomings of our previous scheduling system (Mindbody) that we had been using since 2011. Here are the reasons why we switched.
From an end-user standpoint, the WellnessLiving scheduling and business management system is a simple yet powerful tool that allows our prospects and members to easily view, purchase and schedule themselves into our classes, appointments, and event sessions, get familiar with our instructors via their bio's and pictures. A powerful feature of Wellnessliving that was requested repeatedly by Mindbody clients for several years and never implemented, lets a student link relatives to their profiles in such a way that allows one client to pay for, manage and schedule other family members. It allows members of their family to use purchase options designed to be shared. This allows a parent to create an account, set up a linked account profile for their 13 year old child and, they can pay, schedule, view and manage everything without requiring the child to have their own email address!
Another robust built-in feature is the loyalty reward points program that rewards students for doing certain actions like, share their reviews, booking and attendance activity, leaderboard score, your promotions, instructor profiles and so much more. Once they accumulate enough points, they can redeem the points for prizes! For something similar to this, you had to use (Perkville) a third-party partner of Mindbody.
From a business standpoint, as a former software design engineer, I was looking for a single source system that provided a robust scheduling system with automated email and SMS marketing, web-site and Facebook widgets, a mobile app or mobile-friendly website with easy client and staff setup, customer reviews that can be shared not only on my website but, on social media sites as well. It also needed to provide an online store for purchasing passes, memberships, packages, gift cards, products, a loyalty rewards system, and reporting, be easy to set up and use and be customizable...the Wellnessliving system has all of this and more!
To sum it up, Wellnessliving is truly an all-in-one solution providing every feature we were looking for, for our clients and, for managing our business!