WellnessLiving Software


 

WellnessLiving is a cloud-based business management solution for wellness studios of all sizes. The key features of the solution include online booking, payments, class scheduling and marketing management.

WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of their class time.

WellnessLiving features an online store, which enables users to list their courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise.

WellnessLiving features campaign management which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention.It also offers a mobile application for Android and iOS devices.

WellnwssLiving offers services on a monthly subscription basis that includes support via email, phone and through online demo videos and knowledge base.

 

WellnessLiving - Class registration
 
  • WellnessLiving - Class registration
    Class registration
  • WellnessLiving - Class scheduling
    Class scheduling
  • WellnessLiving - Reports
    Reports
  • WellnessLiving - Student profile
    Student profile
  • WellnessLiving - Student mobile app
    Student mobile app
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

53 Reviews of WellnessLiving

 

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Showing 1-1 of 1

Ben from Thriveworks
Specialty: Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

Helps me keep my business on track

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Functionality

Product Quality

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Value for Money

Pros

This program has really reduced the number of no shows to classes with its automated reminders and online scheduling. Saves me a lot of time on the phone

Cons

little bit more than I really wanted to pay for this type of service, but what I've gotten out of it makes it more than worth it.

Review Source
 
 
 
Showing 1-20 of 52

Laura from The Music Loft
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

Very poor experience. Lost a lot of revenue and clients

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Pros

The features are well thought out. The price point is good. The turn around time for support staff is acceptable.

Cons

Even though it is fairly easy to use, the experience overall was a financial disaster. Please read why. If you are starting from scratch this may work for you. If you are migrating data over from another software, it does not transfer correctly. The issue is they do not have the know how to fix the multiple migration problems. After 6 months of the system billing my customers multiple times on the same day, refunding money, running incorrect revenue reports, and not billing customers who were on contract we lost approximately in revenue. I finally figured out where the glitch in the system was. Not the team that developed it. They have not refunded any of our lost revenue. Very very disappointed with the product as a whole and the support team not being able to figure out thier own system. If you are starting from square one then this may prove to be a good program for you. I went back to MindBody software. It is clear, and always accurate.

Review Source: Capterra
 

Jonalyn from Bikram Yoga Tracy
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

I switched from MindBody and am now saving money.

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Functionality

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Pros

Coming from MindBody my 2 biggest fears about switching software were how my customers would take it, and all my client data coming over correctly. Well let me tell you my customers love it, and the migration was so simple. I was really hesitant to switch, but I'm really glad I did. I am now saving money per month because I no longer need to use Heal Code, Constant Contact, Perkville and am enjoying so many more benefits.

Cons

None, WL is constantly upgrading their offerings. I'd like to see a management app in the future, I wouldn't be surprised if they offered it soon. I haven't regretted making the switch at all!

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: December 2017

December 2017

 

Hey Jonalyn! Thank you so much for your awesome review. We know how scary changing your software can be, so we are so glad that you decided to make the switch to WellnessLiving, and even happier to hear that you and your clients are so satisfied. We would be nowhere without the suggestions of customers like you, which is why we are releasing our Staff app soon! Be sure to submit any of the brilliant suggestions you have to the Support Center. Our team will take a look and get started on them for you!

 

Ben from River Flow Yoga and Wellness

December 2017

December 2017

What we love most of all is their eagerness to listen to our feedback and develop the features.

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Pros

We were definitely nervous to make a switch from Mindbody. But after another rate hike on top of paying for three other services for perks, reporting, and website integration, we realized it was no longer the best fit for our yoga studio. We reached out to WellnessLiving for a demo, and they walked our entire staff through the software, showing us how everything was already packaged together. Not only that, it was more intuitive to use, had more features, was less expensive, and their merchant service would save us over 8% in payment processing!

We were sold.

The data migration occurred after our last night class, and we able to sign in our clients and accept payments through WellnessLiving the next morning. It seemed like their support team was on call specifically for our staff, providing prompt responses and resolutions to any minor problems that popped up. And this level of support continues to this day.

Since making the switch, we've slowly unlocked WellnessLiving's potential, bringing in more clients, adding more memberships, and improving the overall client experience. What we love most of all is their eagerness to listen to our feedback and develop the features our yoga studio needs to thrive.

Cons

From time to time we get minor issues with their automatic payment system that caused a few headaches for our clients, but it was never anything major, and the payments always made sense in the end. But WellnessLiving took our issues to heart and implemented a few bug fixes and features that hopefully resolve those issues from popping up in the future.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: December 2017

December 2017

 

Hi Ben! Thanks for taking the time to leave your review. At WellnessLiving, we know how overwhelming the search for the right software can be, so we are overjoyed to hear that you have found a loyal partner in us. We also know that your satisfaction goes beyond first impressions, and that is why our team is always responsive and focused on ensuring that everything works how you need, all of the time. We focus on the backend, while you focus on your business. Speaking of which, time for us to get back to saving you time and money!

 

Matt from COBRA Self Defense St Pete

December 2017

December 2017

Trust me. It's time to switch.

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Increased control and reporting, more online sales and an easier management experience.

Pros


As a local small business that has been in operation for over 15 years, we were evolving with the needs of our clients. However, our member management software wasn't. We reached out to several software companies and after careful consideration we chose Wellness Living. After a year and a half I can confidently say it was the best decision we made for our business. The data transfer process was seamless and we received immediate assistance when we reached out to customer support (And still do).

From the online store to the scheduler and check in process we love every aspect of the software. We are more connected with our students through the built in rewards/review system and have generated more business with the automated emailer.

Since switching to Wellness Living we have added 2 more studios and the software has expanded with us. Trust me. It's time to switch.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: December 2017

December 2017

 

Hey Matt! Thanks for leaving your review and for spending the past year and a half with us. Our main goal at WellnessLiving is to help businesses like yours grow by focusing on your clients while we provide the tools that you need, so we are ecstatic to hear about the expansions you have been able to make with us. We are excited to continue to grow together, so keep your suggestions coming and we will keep building the best software possible!

 

Michael from The Athlete Lab

December 2017

December 2017

The best gym software on the market. Support, functionality, and price to value are unrivaled.

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Functionality

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Value for Money

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Pros

Systems: The ease of use, the customer/user experience, backend functionality, reporting functions, baked-in reports, WellnessLiving is exhaustive yet incredibly concise and simple to navigate.

People: However, writing code and designing a slick user interface, is only one part of the equation. What really matters, are the people behind the software. From our first consultation call to the ongoing support, even well beyond our onboarding, the WL team has proven to be a valuable ally. Their staff's attention to detail, prompt follow through or follow up, allows us to focus on driving the business, instead of messing with software configuration.

All in one methodology: We wanted a system that does not need (expensive) third-party software to be truly functional. In that regard, WL is unrivaled in that they allow us to run our CrossFit facility AND our Indoor Cycling Arena, both with asset booking, so we never oversell a class.

Price point: We compared all major, and some smaller providers, and when we added it all up, no other system could offer us what WL offers, while maintaining a competitive price point.

In summary: You have to find the best possible solution for your business. WL may very well be your ticket to have a back-office and front of the house ally, who allows you to manage your business. For us, after 10 years in business, we found the perfect solution!

Cons

None. There are some weaknesses, which we brought to WL's attention, and our suggestions have been taken into a development log. We have access to the log and can observe the progress toward a solution. It's rather slick.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: December 2017

December 2017

 

Hi Michael! Thanks so much for leaving your awesome review. At WellnessLiving, we know that customers like you need to be able to find everything you need in one place, whether you are booking assets, making a sale, reviewing reports, or anything else. That is why we work so hard to fulfill your every desire. We are so happy to hear that you have finally found a home with us and are proud to be your ally in business!

 

Jennifer from The Fitness Studio

December 2017

December 2017

While excited about the capabilities of the system, honestly, I was scared to transition.

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Pros

Wellness Living incorporates all of the same functionality from my old system in an innovative, visual, intuitive way AND includes the functionality I had to pay extra for! I love the ease of managing schedules, adding clients, enrolling clients in classes and maintaining client information. The integrated rewards program and review process are fantastic. My staff required very little training because of the ease of use and visual nature of the system.

My clients also find the system as well as the app intuitive and easy to use. Booking classes is quick and straightforward and they can manage their own account data. They love the integrated rewards program.

Each Wellness Living team member I encounter always answers my questions and works diligently to resolve any issues I have. I love that pictures of the team are posted on the website . I like being able to put a face with a name when I speak with someone on the phone.

Since converting to Wellness Living I have cut costs, reduced the time spent maintaining the backend system, improved customer experience and increased the number of walk-in clients to classes. I am happy to be a Wellness Living Partner and highly recommend the Wellness Living Business Management Solution and the team. It has been over 6 months since I cut the cord from MindBody and I couldn't be happier with the Wellness Living business management system.

Cons

While there were some glitches in the move, I was supported by the On-Boarding support team through the migration and well after while we resolved issues. Every part of the transition and data migration was manageable. The support staff from On-Boarding calmed my fears -
he was with me from start to finish and personally made sure that any and all errors were immediately corrected.

Further, as I continue using Wellness Living, problem reports are addressed as a priority. Requests for enhancements are taken seriously and documented so that I can see the progress. If I have questions regarding functionality, I am never merely directed to documentation. A technical specialist often sends a video of the process along with a description of the process.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: December 2017

December 2017

 

Hi Jennifer! Thank you so much for your kind review and for deciding to switch to WellnessLiving. We know how intimidating the process of changing software can be, which is why our team works so hard to make that transition easy on you. We also put a lot into ensuring that everything you need to run a fitness studio like yours is available in the program, so we are delighted to hear that you, your staff, and your clients have found such success with our features after only six months. Cheers to a great first year together!

 


November 2017

November 2017

Superior customer service!!!

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Customer service is hands the best experience we've had

Pros

Customer friendly, easy to use interface, customizable interface, fantastic customer service, they take suggestions from customers on ways to imrpove and actually implement them.

Cons

Newer company so still working out kinks in new features, the migration process was chaotic for an established business hopefully this will improve as they grow

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: December 2017

December 2017

 

Hey there! Thanks for taking the time to leave your review and for your kind words about our support team. At WellnessLiving, we know how stressful even thinking about the migration process can be, which is why your satisfaction is our priority. We could not be happier to hear that we have delivered the best support experience that you have had and will do everything in our power to keep amazing you!

 

Andrea from One Massage

November 2017

November 2017

"Pissed off NO MORE!"I work hard & DEMAND that my software WORK HARDER! Saves me time=Higher PROFIT!

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Cons

"Wellnessliving was HARD TO FIND!"
It took me 2 years of heartbreaking, sweat, tears and hours of my valuable time down. My friends called me an 'Appointment Booking Software ho', Haha LOL, sad but true. They begged me to cancel my Mindbody software because "We can't take your complaining, just break up already".

My friends know I am a power-user and extremely demanding software user. "Just pick ONE they would say. Well, which one? Mindbody, Massagebook, Vagaro, Schedulicity, Timetap, Vcita, Acuity Scheduling, Booker, Genbooks (take a breath)

I thought maybe I am just too demanding. However, I wasn't about to give up and I kept trying. I would subscribe to the next appointment scheduling software with high hopes (several I paid a few months subscription). I would set-up my schedule and my hopes would be dashed. It just didn't have EVERYTHING plus simplicity, plus reasonably priced, plus user-friendly and intuitive to learn. YES, I am demanding, I know :) Wellness living is a rare gem and hard to find even for the most determined researcher. 2 LONG years searching.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hi Andrea! Thank you so much for your review and for deciding to settle down with us. We know how arduous the search for the right management software can be, so we work hard to provide everything you need to run your business the way you want, without compromise. We are so glad that you found us and look forward to continuing to grow together!

 

Allison from ABSolute Pilates and Wellness Center

November 2017

November 2017

Love the software and updates

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Pros

I have been using it for 4 years and have seen nothing but positive growth in the software. I love the app.

Cons

There are bugs now and then and changes that can happen over night. You have to be ready to see improvements.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hey Allison! Thanks for leaving your review and for growing your business with WellnessLiving. We would be nowhere without devoted customers like you! That is why it is so important to us that everything always works exactly how you expect, so we are glad to hear that you appreciate all of our carefully made improvements. Cheers to another four years of growth together!

 

Frankie from Breathe Parkour
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Love the look and feel of the interface

Ease-of-use

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Pros

The rewards program and the user-friendly element for clients. We like the fact that a client can sign the waiver with their actual signature, digitally.

Cons

Their reports are a little lacking but they are working on it.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hi Frankie! At WellnessLiving, the user experience is paramount, so it is awesome to hear that you are enjoying our system and its features so far. We are always adding new features and improvements based on suggestions by customers like you; be sure to use the Support Center to let us know if there is anything specific that you would like to see in the Reports section and we will get on it!

 

Sherry from Fitness 4 Ever

November 2017

November 2017

The Idea of switching to a new software was paralyzing, but enough is enough, I could not take it an

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I felt like I was handcuffed to MindBody because all of my client and billing history for the past 4 years was in it. The idea of moving to a new system paralyzed me and I put if off several times. Then when my software company made a 60% price increase throughout the course of 1 year, and a total of 160% from when I started 4 years earlier, I was done. I contacted Wellness Living and they were able to transfer all of my client history and put it into my new Wellness Living account and I didn't lose any of those records. They worked with me to ensure all of my data was entered correctly and my system was running the way I wanted it to be and most importantly that I knew how to use the software. They have been responsive to any questions/concerns that I have had. Definitely glad I made the switch.

Cons

I would love a mobile app or if the software was more mobile friendly on the administration side. It is great for the customers though.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hey Sherry! Thank you for leaving your review and deciding to switch to WellnessLiving. We know how scary the migration process can seem at first, so it is awesome to hear that you have finally found your freedom with us.

As usual, your wish is our command: we will be releasing the WellnessLiving Staff App this year! December 2017 to to be exact. From the new app, you and your staff will be able to check clients into classes and appointments, book classes or appointments for your clients, reschedule/cancel their visits, look up their balances or remaining visits, take their payments and so much more! We are always working hard to improve the program based on our customer suggestions, so keep your ideas coming and we will keep building more for you!

 

Ned from JZT Dance and Yoga
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2017

November 2017

Having switched over from Mindbody, I couldn't be happier! Can't possibly rate Wellness high enough!

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Ease of use. Very progressive in development.

Pros

The fact that it is almost half the price of Mindbody is really secondary to the time and aggravation saved.   The ease of use and the inherent intuitiveness of the platform has saved us countless man hours that would have otherwise been spent on the phone with Mindbody support.  My initial hesitation in switching was rooted in the loss of the Mindbody app which our clients are accustomed to using. Turns out that the Wellness app is better and much more user-friendly.  I have had nothing but rave reviews from each and every client who has transitioned over. My only regret is that I didn't do it sooner.     
 
Mindbody is antiquated and stuck in the mud.   Try to get a simple sensible change to Mindbody, impossible!  These guys, on the other hand, solicit feedback, want criticism, and work to improve the platform every day.   I have gotten more changes and upgrades from WL in one month than I got from Mindbody in three years.  Training new staff is now a breeze.  With Mindbody, every single out-of-the-norm issue that would arise would be handled with a series of work-arounds!   Nothing was simple, nothing was intuitive. Nothing!  The switch to Wellness has been more of a relief than anything else.  One or two clicks versus ten!  I no longer have to go to Florida to get a quart of milk.   
 

Cons

My initial concern was over customer support. They are growing at such a fast pace, the support sometimes took a hit. Turnaround for a response was slow. However, they quickly turned a negative into a positive as they now seemingly have their legs under them and are now extremely responsive. No on hold waits. If they need to call back, they do. Very smart in how they under-promise and over-deliver.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hey Ned! Thanks for taking the time to leave your review and all of your kind words. We know that the decision to switch to WellnessLiving is a big one, so we do everything we can to make the transition easy on you and your clients. That¿s also why our team is always working to provide you with even more value by constantly and consistently delivering the best services and support. We¿re delighted to hear that you¿ve had such an awesome beginning with us and will do our best to continue to exceed your expectations!

 

Lauren from Studio B Dance Center
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

The customer service team at Wellness Living has helped me every step of the way

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Pros

I have had the pleasure of working with Wellness Living for 12 months now and I could not be happier. Our account representative has been outstanding in helping me get set up. Every time we have had a question ( and believe me, there have been many) He is very quick to respond and makes sure our issue is solved in a very timely manner. Along with rep, the customer service team at Wellness has been exceptional as well. I am grateful for the team at Wellness Living and look forward to growing our business with them!

Cons

There have been a few updates that I would like to see happen, but have not yet been completed. However, I understand that WL has to make sure more urgent matters are taken care of first, it would be nice to know about the status of my requests.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hi Lauren! Thank you for your review and for choosing to spend this past year with us. We¿re so glad to hear that you¿ve had such great experiences so far! Our team is committed to giving you the best customer support experience possible, which is why they work so hard to keep you satisfied. We¿re always working to make the software work exactly how you and businesses like yours need, so keep your suggestions coming!

 

Beonca from Big Hearted Babes

November 2017

November 2017

We were paying an extra $1,000 to MindBody¿s partners for YEARS!

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Pros

Our first yoga studio opened 16 years ago, so we had to use MB. Since then, we've expanded to three studios and finally decided enough was enough! We were tired of feeling like we're a number, waiting hours--sometimes days--for a call back from their customer support line; we were unimpressed with how slow their system ran and how every transaction required too many clicks resulting in a poor business-end user experience; we hated that their system was dependent on Java, a well-known insecure and archaic plug-in, which constantly needed to be updated in order for transactions to run properly; and we disliked that even as a loyal customer, our rates continued to increase year over year.

As soon as we switched, I was immediately impressed with all of WellnessLiving's integrated features. With Mindbody we paid an extra money per month for all of their extra partners including automated and email marketing, website widgets, customer engagement software and rewards program. WellnessLiving has everything all built in! I love that I can build a beautiful email template in Mailchimp and simply copy it over into WL to blast out to all of our clients. I also love that I can create and automate targeted emails to touch clients who haven't visited in three months and offer them a discount code to lure them back in (and help jog their memory that they want and need us in their lives!)

Cons

Switching software systems is no easy feat. I had a dedicated migration specialist who continued to listen to my requests and needs during this huge change. My team (including myself) has had plenty of questions along the way, and WL has not only been responsive to our needs and concerns, but they continue to make us feel like we're a valuable part of THEIR team. With change, there's bound to be a few bumps in the road, but any time an issue has arisen, WL have immediately taken quick action to resolve and promptly assuage our concerns. This type of customer service is what makes us feel like they are truly concerned about our overall experience. We've made a number of suggestions to help improve our experience with their system, and WL continues to listen to us to implement these improvements. Because their system is based off of what their customers want and need, we continue to see software improvements each month that help us attain what we need to make our business run efficiently and productively. It's empowering, as a client of WL, to feel like my concerns and suggestions are being not only heard, but actually implemented into their system. I am confident that we've made the right decision to switch over to WellnessLiving and am optimistic that they will be instrumental in our business growth!

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hey Maura!

Thanks so much for your review. We really appreciate you taking the time! At WellnessLiving, we do our very best to deliver everything you need conveniently, all in one place, so it¿s great to hear that you¿ve found what you¿ve been looking for with us while alleviating some of your stresses. And we know how stressful a new software can be, which is why our team is with you every step of the way and will always be available to you.

We hope to fulfill your every expectation!

 


November 2017

November 2017

Wellness Living - takes my needs seriously on an ongoing basis, and delivers to those needs.

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Our Business Management is simplified!

Pros

Coming from MindBody, I was concerned about migrating my data (not to mention having to learn new software). The migration team was very thorough, but after completing the process I found they missed something that I considered important. At great expense to their time, the migration team went back without question and imported the necessary information.
I am very impressed with the support - they've got great people on those teams - and development. Support is always beyond prompt about getting back to me if they are not instantly available. I have also submitted a lot of feature requests, almost all of which have been received with acceptance and intent to implement. I never felt I had access to programmers, or that my opinion was valued on development items for any software I've used. This remarkable level of openness, shows a desire to truly understand what I, customer and end-user need and want for my team, and my customers. Beyond that, there is a transparency that allows me to see what priority and sequence my ideas are in for implementation. Mind blown.
There is a level of responsibility akin to ownership among everyone that I talk to at Wellness Living. I never feel like a number, or that my concern is small - and this is important , because I know they don’t have a lot of music schools! You simply cannot expect or do better than that as a company.

Cons

While there are some things I dislike, I voice those, and usually get the issue dealt with or put on a list for future upgrades. I think the WL team is on the right track.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Thank you for taking the time to leave such a kind review. We couldn¿t be happier to hear that you¿ve had such great experiences with our support team, because we know that WellnessLiving could never be what it is today without businesses like yours and business owners like you. Your success is as important to us as it is to you. We¿ll do our best to stay on the right track for you!

 

Andres from Jps massage therapy center
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

I tried Schedulicity, Mindbody and now have been using Wellnessliving for 2 years

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Free marketin
lots of tools for owner

Pros

While working with MindBody, I started to look for a new provider for many reasons:

Credit Card processing was too expensive (main reason)

Mindbody only allowed MindBody Hardware (WAY TOO Expensive)

-add are mostly with third parties and at an additional cost (Online booking widget is HORRIBLE)
Text message reminders were too expensive (Wellnessliving Text messages included in price)
The schedule's platform was solely based on payments (appointments will change color based on the payment status)
When I switched, the things that I liked from the very beginning were 1) How beautiful the design of the platform was 2) How easy it was to use 3) Clients can now login with Facebook (so they don't NEED to create a new username and password) 5)How easy it integrated into my website etc., etc. basically great from day one.
Once all my client data was transferred and I mean even all my future appointments, EVERYTHING, I was able to really put Wellnessliving to work for my business. With the Text messaging Marketing feature I have been able to turn around multiple slow weekends (3-4 appointments booked) to fully booked weekends (12+ appointments booked). I simply send a text offer to the clients that have not been to the office for a few months, and they call back to take advantage of the offer. It's such a beautiful and lifesaving process!

Lastly, If you need help at any point or have a suggestion, they will be there for you listening. That is very Important for me

Cons

What I like least about the software is that at times it could feel expensive but then I remember ALL the features that it has...

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: November 2017

November 2017

 

Hey Andres!

Thank you so much for leaving your review and for deciding to choose WellnessLiving. We are always working hard to offer the very best features and options to meet your business' unique needs, while alleviating as much stress as possible, so we are ecstatic to hear that you have had such success with our system. Your success is our success, which is why we put such a focus on your ability to market, bill, connect, and schedule with ease. Keep in touch; we love hearing from you!

 

Jessica from Expressions Music Academy

October 2017

October 2017

If you¿re a music school owner, trust me I get how important this decision is.

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Pros

We have three locations, over 90 teachers and staff, and over 1,500 students. Choosing my management software has been extremely important to me , and I'm certain I have thoroughly researched every option . We started with Jackrabbit Since the switch , and it was...okay! It met our needs to some degree, but not all. Once we switched to Wellness Living in September of 2016, so much changed for the better. Our systems are now built on processes that take half the time because of all the automated features in Wellness Living WellnessLiving . My team has so much extra time on their hands now! It takes care of things that we always had to do on our own like notifying instructors of additions, deletions, and changes to their schedule, sending confirmation and reminder emails and texts to students, and booking new students or current students into additional programs.

The schedule has always been one of the most important features to us. We have it up all day, and rely on it heavily. Wellness Living has, by far, the most interactive and convenient schedule we have ever used. We can do ANYTHING from the schedule, like create new lessons or classes, cancel lessons or classes, move lessons to another teacher (SO awesome for substitute situations), email, text, or cancel any student on the schedule, and a lot more. Other software programs we have used in the past force us to go to a different screen to do many of those things.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: October 2017

October 2017

 

Hi Jessica!

Thanks for your review and kind words. We know that the success of music schools like yours hinges on your ability to effectively organize, which is why we¿ve developed such a powerful scheduling tool. We couldn¿t be happier to hear that you and your staff have had such a great time using WellnessLiving and we¿re proud to be a part of your everyday!

 

Justin from ProCore Fitness

October 2017

October 2017

Fantastic software that is totally customizable to my business. Great service too.

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Simple, customizable, and easy to use with great support. From my experience there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
Thank you, Wellness Living for making the success of my gym much easier, and for all your support.

Pros

I've been with Wellness Living for about 2 ½ years now. I've used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and Mindbody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. Wellness Living has outperformed every other service I've ever used on every level.
Every other service expected me to change my business to accommodate their software! That seemed crazy to me. Wellness Living adapted their software to my business's needs. That was huge for my business. On top of that, the app is fantastic, it works seamlessly and my clients love the ease of use for booking an appointment and purchasing additional services and products. Their support is second to none if I have a question or an issue it's never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. The SEO boost I received from starting with Wellness Living has been great and made my job MUCH easier. Along the digital lines, I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you've ever experienced the typical nightmare of data migration you know how huge a benefit that is.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: October 2017

October 2017

 

Hi Justin!

Thanks for your support and for taking the time to leave us a review. We at WellnessLiving know that software that you choose should work for your business, not against you, and we work hard to provide you with everything you could ever need. Our team is obsessed with making things work just the way you want, so we are so happy to hear that you¿ve had such an awesome experience with us over these past two-and-a-half years. Cheers to another!

 

Forrest from Fighting Fit Boot Camp of Austin
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2017

October 2017

The software is great. Support is quick to get back to us. And they add new features when requested.

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It's probably our most important cog in the wheel that is our business. It keeps everything organized and allows us to provide great customer service.

Pros

WellnessLiving has been responsible for much of our growth and retention. It was easy to get up and running with them.

Also, their customer service is great. They've reached out to me several times to see if I wanted help with anything, and they provide plenty of tutorials to help get the most out of their software.

They also have systems in place to automatically get customers reviewing us, talking about us, and connecting with us. We have around 30 reviews thanks to them.

All in all, I've been very impressed with their service.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: October 2017

October 2017

 

Hi Forrest!

Thanks for your review; we couldn¿t be happier to be such an important part of your business. Our focus at WellnessLiving is providing you with the best customer service and a software that matches, so it¿s great to hear that your experiences have been so positive! We know that we¿d be nowhere without customers like you, which is why we do everything you can to help you grow and connect with your community.

Thanks again, Forrest. Time to get back to working to continue to impress you!

 

Angela from YogaSport Dallas

October 2017

October 2017

I was very nervous about the migration from MindBody, but I'm SOOO glad I did it.

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Functionality

Product Quality

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Value for Money

Ease-of-use
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Value for Money
Value
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Pros

We switched to Wellness Living almost a year ago and could not be happier. I had been with MBO since I opened my yoga studio, in 2004, and was looking for a better system with better customer service. I definitely found it with the WL system. It's not only a much more visually appealing system but it's also intuitive, user-friendly and incredibly easy to learn. To be honest, I was very nervous about the transition and wasn't looking forward to learning a new system and training over 20 people. But, I am so glad I did. Now our clients register for more classes online, the system is completely mobile friendly, and we love the integrated marketing emails and texts. And to top it off, the WL team is truly amazing. They know your name, your businesses, and they get back to you right away with personal videos and explanations for anything you need. They also listen to your requests. They have implemented over 25 of our requests in less than a year.

Review Source: Capterra

  Response: WellnessLiving Systems, WellnessLiving Systems

Date: October 2017

October 2017

 

Hey Angela!

Thank you for your review and for deciding to try WellnessLiving. It¿s wonderful to hear about your great experiences and we¿re beaming with pride from all the compliments. Of course, we would never be where we are today without our amazing customers and their feedback, as you well know!

Our team is definitely dedicated to providing you and your business with the very best customer service and an equally awesome management software, so we are ecstatic to hear that your experience has been so great! We also understand how intimidating the transition can seem, so we always do our very best to help our new customers through every step.

Looking forward to your next brilliant suggestion!

 
 
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