About BookingTimes

BookingTimes is a cloud-based solution that manages small massage clinics via the clinic’s own websites. Key features include appointment and employee management, email marketing, invoicing and payments.

The solution helps users document treatment notes, as well as automatically tracking each client's details, including contact details, alerts, emergency details, booking history, account balance, client notes, referral history, emails and SMS history. Through the solution, rooms can be allocated for each booking and updates sent in the daily runsheet. Correspondence is automatic and can be configured to suit language style. BookingTimes also allows users to group staff by specific skills.

The solution can create reports including daily, weekly, ...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 10

6 Reviews of BookingTimes

Average User Ratings

Overall

5.00 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(7)

7

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 6 of 6 results

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October 2019

Crystal from Keep Moving Massage

Company Size: 1 employee

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

October 2019

A Highly Supportive Software company

BookingTimes is there for me as needed. They have developed my online presence and stick with me through every detailed question I have. The support works diligently to make my software work for my needs.

Pros

I chose this software because I was able to get started immediately with everything I needed from the website to the booking system to the finance reports.

Cons

I would like add industry specific checkpoints in the notes for faster session recording.

Reasons for Choosing BookingTimes

The supportive service.

August 2019

Karen from Behind The Wheel Driver Education

Company Size: 2-10 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Booking Times is fantastic!

Our experience has been fantastic. It has reduced time in our business and has made our payment collection processes so much easier. We have not had any no shows for lessons, as all students are confirmed prior to their lesson.

Pros

The software is easy to use and has assisted in less hours returning calls etc at the end of the day. Our clients have found it very easy to use and payments processed online, means that we don't have to chase payments from our clients. Even after the site has been live for over a year, if I have any questions I know that [SENSITIVE CONTENT HIDDEN] is only an email away and always responds quickly and with a solution. I highly recommend Booking Times to anyone looking for an online booking system. Best thing we ever did!

Cons

Cannot fault the program. We love everything about it.

Reasons for Choosing BookingTimes

I found when talking to [SENSITIVE CONTENT HIDDEN] from Booking Times, that he understood our business and had already assisted other driver education businesses. The first consult and information discussion was so positive and I felt that not only could Booking Times provide what we needed for our business but that he already had a wealth of knowledge and understanding to assist in the development of our website and booking system.

August 2019

Mark from EasyAs Driver Training

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

EXCEPTIONAL AFTER SALES SUPPORT AND SERVICE

Booking times has allowed us to integrate our financial processes into our booking processes and allowed us to provide live information to our trainers. Has completeley removed any problems with double bookings and has a great user inteface for clients to book online.

Pros

The developer has shown a great deal of understanding on how our industry works.

Cons

Nothing really.............................

Reasons for Choosing BookingTimes

The owner/deveolper's preparedness to try to understand what our requirements were and work with us to meet them.

February 2019

Jane from Accelerate School Of Motoring

Company Size: 2-10 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Saved our lives:)

They were great and available. The helped us change things so that we had the system just as we wanted it without judgement.

Pros

We like the fact that it does everything for us, its easy to use and is like having virtual staff. Reliable and cost effective. Saving us lots of time.

Cons

We would like to be able to update the background photos ourselves, without bothering them, however they are totally happy to do it. We just think they have other things to do.

August 2019

Kristen from Northfield Area School of Driving

Company Size: 1 employee

Industry: Public Safety

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2019

Props for Booking Times

Customers have more control over their service decisions. Driving School owners are more free to deliver high quality services rather than finagle reservations.

Pros

The software is easy to use, easy for customers to navigate and administrators are available for assistance/open to ideas for enrichment.

Cons

I am happy with the software. Grateful to have found it.

August 2017

Megan from First Things First Wellness Centre

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

August 2017

This has been the best decision we have made in years!

Pros

Our Clients response is the best thing about this new software. We have had 158 bookings in just 3 weeks from our online program compared to 10-20 on our last online program.