About Juvonno

Juvonno is a physical therapy software designed to help clinics manage electronic medical records (EMR), appointment scheduling and billing. Managers can prioritize booking requests, view expenses and offer discounts on various products and services.

The PCI and HIPAA compliant platform enable administrators to encrypt patients’ information and securely login via two-factor authentication. Juvonno allows teams to add memos, color-code different work orders, manage inventory, generate invoices and process payments on a unified interface. Additionally, supervisors can communicate with patients via two-way texting and generate reports to track productivity metrics such as patient retention.

Juvonno offers an application programming interface (API), which let...


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4 Reviews of Juvonno

Overall rating

4.75 / 5 stars

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March 2021

Crystal from Optimum Wellness Centres

Company Size: 51-200 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2021

Love at first log in

The staff are amazing to work with. They listen, take feedback and always work to make the product better for their clients. It is a unique experience to give ideas for system improvement and see them happen!

Pros

The ease of use and customization for our services and practitioners. There is an ability to create and individualize services, charts and rates for our practitioners, yet keep the uniformity of our brand.

Cons

The ability to par down restrictions for users by action, as many were combined with others. However, this is something Juvonno continues to work and develop.

Reasons for Choosing Juvonno

It was more cost effective and their ideas for future development let us know we were dealing with a company that was looking to improve, not maintain!

Reasons for Switching to Juvonno

There were many reasons, but the biggest was we needed a single system for a multi clinic organization. Juvonno's cloud based program allow better access and sharing of information between our clinics and providers.

July 2020

Spencer from Ever Young Dermatology

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great Company, Great Product

We love it and our patients love it. We love it because it makes managing our clinic so much easier and simplifies or eliminates many of the repetitive daily tasks that go into running a clinic. And our patients love the modern new experience that we can offer them -- with beautifully designed email receipts, a secure patient portal, automated email reminders, etc.

Pros

Where to start? It's easy to use, has excellent modern features, is safe (data fully encrypted), allows us to customize the way it works for our clinic, and they keep improving it and adding new features to keep it up to date. Another big thing is the fact that they brought in our data from our old software. This is huge, because we couldn't just start over from scratch. We have years of appointments, patient records, invoices, etc. that we needed to securely bring into our new software. Not every company was willing to do this because it takes extra work. But Juvonno did it, and we really appreciated it. Having to face the idea of moving our clinic to a new software was daunting, but moving to Juvonno was a great choice and very worth it for us. Highly recommended!

Cons

A few hiccups on initial setup & data import, but they supported and helped us through the process.

Reasons for Choosing Juvonno

OHIP compatibility + imported all of our data including invoices + easy to use, modern features & design

Reasons for Switching to Juvonno

YMS just wasn't keeping their software up-to-date and it really started to show. Didn't have modern features to meeting the growing needs of our clinic.

July 2020

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Jessica from Advanced Chiropractic and Massage

Verified Reviewer

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

2.0

Customer support

5.0

Functionality

5.0

July 2020

Juvonno Review

It's an overall good experience to use, but best used when you are working with a multi-disciplinary clinic. Then you will get the most use of all the features.

Pros

Juvonno has a TONNE of customization, which I loved. You can customize your invoices, the way your online booking looks, almost everything. There are many features and options that you have access to.

Cons

The price is very high, but it offers a lot more features than it's competitors, and even the price can be customized to an extent, by contacting the company via phone.

July 2020

Kelly from Momentum Health

Company Size: 51-200 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

3.0

Functionality

5.0

July 2020

Juvonno Launch

Overall it has been fairly smooth. We love all of the features and look forward to learning more as we go.

Pros

Online booking portal, price, cloud based and innovative.

Cons

The set up is quite cumbersome and extensive, and we are working through all of the settings, but will be worth it in the end! Less reports with more info on each would be ideal! I would suggest having more staff to train, as it just seems like there is only one trainer.

Reasons for Switching to Juvonno

Online booking features and cloud based.