--- title: "Mangomint Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mangomint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mangomint is a good fit for you!" source_url: "https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) / Mangomint Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) Reviews [Alternatives](https://www.softwareadvice.com/massage-therapy/mangomint-profile/alternatives/) # Mangomint User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 342 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 329 reviews (96%) - 4 stars: 11 reviews (3%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - From the start, the software was already uploaded with everything we could want to run our salon, from booking to payroll to inventory and reports and it was easily customized to fit any specific needs that arose. - My favorite features are the automated flows and campaign tools—they save us so much time with appointment reminders, follow-ups, review requests, birthday messages, and marketing emails. - It offers a wide range of features that allow us to stay in consistent communication with our clients, push out marketing, create specials, and manage bookings efficiently—all in one place. ### Most mentioned cons - We had tried their payroll processing system for a month but it wasn't built out enough for us to justify swapping over from our current platform. - My only minor concern is taking cash pay, there is not a way to determine change and if I get more cash than the total, I have to calculate the remaining amount myself then input it awkwardly in the cash pay option. - It was down through text and delayed. When I got a call it speed the process but getting the call for help was hard ## Mangomint customer reviews Showing reviews 1-25 of 342 (page 1). ### 10/10 Medspa Software - Overall rating: 5/5 - Reviewer: Kimberly A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered From onboarding to implementation and support, Mangomint is doing everything right. Not only is it easy to use, but staff and clients love the experience and aesthetic. Medical Spas & Beauty Pros don't need to look any further. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros From appointment management to charting, marketing and client management, customer support and security, Mangomint is hands down the best software for Medical Spas. Also, no long-term contracts! Not that we'd ever leave, but staying because we want to, not because we have to is a plus. #### Cons The campaigns could be a little bit more robust and customizable for email and text message marketing, but I know this is being worked on. Flows are amazing, but if sending a single campaign the filters can be a little tricky. #### Reasons for switching to Mangomint Zenoti was too complicated, too expensive, and we weren't able to have features we really wanted. A lot of extras we didn't need and never asked for, and the checkout and scheduling was outdated, clunky and not user friendly. --- ### Best all in one online booking system. - Overall rating: 5/5 - Reviewer: Dawn L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered In 6 years we had the opportunity to grow with Mangomint. Honestly, they have a client for life for the fact they care and take the time to make the improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using Mangomint since 2020 and we love that they listen and are always making improvements to their system. Plus, anytime you in anything there support team is there to help. We highly recommend there booking system. Clients say it's easy to book online too. Which means alot what your clients think. #### Cons Honestly, anything that I had a problem with they've solved over the last 6 years. We wanted a full system that included our Gift Certificates. Which they've added. I really can't complain because they always make it right just for you. Always asking for feedback. What more can you ask for. #### Reasons for choosing Mangomint We love the features but when it came to the training we found the sales sold us on something they couldn't deliver. Plus, some we to complicated for staff and clients #### Reasons for switching to Mangomint We went through a lot of booking systems in the last 17 years until we found our the perfect system for us. --- ### Amazing software has really elevated our salon experience! - Overall rating: 5/5 - Reviewer: Ada L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been great no complains, amazing addition to our daily operations, easy to use and understand for all our staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and makes day to day operations and makes running the salon effortless due to all the features #### Cons Doesn't integrate with Vish or Moneris yet, however we have been able to make it work and hopefully soon the integrations will take place #### Reasons for switching to Mangomint Both Milano and Klickbook were very disappointing softwares that kept on crashing --- ### A lot of potential, but missing key features. - Overall rating: 3/5 - Reviewer: Whitney M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: November 2024 - Review source details: This review was submitted organically. No incentive was offered While we enjoy the quick responses from customer service and there are a lot of bells and whistles, the missing core features are a huge problem for us. Our intention with switching to this software, which is significantly more expensive than the rest on the market, was to automate our system as much as possible. We have a setup at our spa that is becoming more common in our industry- we don't have a full time front desk person and our providers are independent contractors. This makes features like clients being able to reschedule appointments, and streamlined tipping options absolutely necessary. Instead of making our lives easier, we have found that Mangomint is more work for everyone involved, including clients. It's disappointing for the price, and especially because we were not aware of these issues until after the significantly labor intensive onboarding process. We are as yet undecided as to whether we will stick with Mangomint past the trial period, and will certainly update this review if these issues are addressed. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros We love the look and feel of the interface, and the responsiveness of customer service. The waiting room feature is helpful. We like the options for staying engaged with clients via two way texting and email/text marketing. #### Cons We were shocked to find after the onboarding process that clients do not have the option to reschedule their own appointments. With any other service on the market, this is a basic feature. We require a booking deposit, so with our previous system, if a client needed to reschedule, they could do so at their convenience with the click of a button. Their deposit would apply to the new appointment (provided they were within the cancellation policy window). With Mangomint, our clients are complaining constantly about having to completely rebook the appointment and pay a new deposit. Furthermore, Mangomint does not keep track of deposits paid in an easily accessible way, so checkout in these situations is very problematic with us searching through client history for previous deposits paid, and doing math at the checkout desk. Another issue is that when clients pay using memberships or packages, there is no automated prompt for the the client to have the option to tip the service provider. Since the total is zero at checkout, the provider has to awkwardly ask the client if they want to tip, then send them a text that just says "pay for your appointment here". There are no tip percentage options in this text, just a zero balance and the client has to just come up with a number. We find this to be an uncomfortable situation for both providers and clients, and it feels unprofessional. While we appreciate that we can choose whether to "stack appointments" or allow clients to book any time, we wish that this was something that individual staff members could choose since they are independent contractors and have different preferences. #### Reasons for switching to Mangomint Insufficient reporting options, did not integrate with the payment processor of our choice. --- ### 25 years and I think we finally have a winner with MangoMint - Overall rating: 5/5 - Reviewer: Hollie M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered So far I am absolutely loving it. As long as HSA goes through, I believe we are here to stay. The ease of use, data transfer and absolutely kind, knowledgeable and professional support has been above and beyond any I’ve experienced in my 25 years as a medical massage therapist and spa owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use for the client is so much better than Vagoro. I constantly got complaints about having to sign up for a third party to get an appointment. That’s gone. Onboarding was amazing. The support team has been exceptional and the data transfer from Vagaro to Mangomint has been exceptional. Vagaro was having way to many down days, especially on busy gift zero sales holidays. I have feedback for a year and told them I might be leaving. Nothing changed, so here we are. I am a smaller sized spa. However, when Inlokk at all the added up expenses with Vagaro, Mango Mint is not much different and the exceptional service and client ease of use has, so far, been amazing. #### Cons Not having bundling has been a real negative for us and I’m sure many spa’s/salons. There are work arounds and they say they are working on it. So fingers crossed. The HSA set up has been ridiculous. That isn’t Mangomint but not is the credit card processing company THEY CHOOSE. this will be a game changer if we aren’t accepted I’ll have to reconsider. #### Reasons for choosing Mangomint Not enough massage therapy and spa specific options. Though, they do have bundling. There were others I can’t remember but looked and many. #### Reasons for switching to Mangomint Vagaro had too much downtime when we were unable to access the calendar or the program at all from both phones and computer computers. Especially on holidays when we sell most of our gift cards! I told them this was a major issue and gave them a year to make it better nothing changed. After the second Mother’s Day, I started looking. Also, I often got complaints from patients who felt uncomfortable with Vagaro‘s booking process. They did not want to sign up or give their credit card information to what look like a third-party booking company. I often got calls or text from people wanting to book directly with me, which kind of negates the purpose of having online booking. #### Vendor response We're so happy you found us 💕 So glad you're seeing the value in our system. We're very proud to have build a software that doesn't cost our customers by having downtime. Thank you so much for this review! Replied June 2026 --- ### of of the Best tool for my business - Overall rating: 5/5 - Reviewer: Fanny G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered absolutely fantastic and the chat support is amazing. One of the best decision I’ve made for my business. So easy to book in my clients love the online booking. Super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to use. I love that I can call and text my customer. It doesn’t matter where I am in the world. #### Cons The system was down twice since May. some of the features like forms and marketing are too pricey. but I would never switch because the other features are just amazing and they keep getting better and better weak by week they keep upgrading their system so it just keep getting better and better. #### Reasons for choosing Mangomint because I was able to text and phone from once single platform #### Reasons for switching to Mangomint vagaro kept getting worse and worse had a lot of glitches --- ### We love Mangomint - Overall rating: 5/5 - Reviewer: Kristina W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered After our last experience with a scheduling platform which had horrible customer service and made everything so difficult, we were so pleased to find Mangomint. They have made everything so easy to use and so straightforward and have never had any of the issues we had with the last platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is incredibly user friendly on both the user and clients end. Customer Service is top notch, they respond quickly and with useful answers and if they don't know they find out or pass you along to someone who can help you. They take feedback seriously and are always making improvements based on that feedback. #### Cons There is so much to love about Mangomint it's hard to come up with a Con. Up until recently I would have said the price but they recently made some changes that makes the price resonable. They actually lowered prices. Unheard of. #### Reasons for choosing Mangomint Didn't like Vagaros interface and the fact that it offered other nearby options. #### Reasons for switching to Mangomint Zenoti was clunky and old and bogged down with all sorts of issues. Also their customer service was horrible. Never got a useful answer. #### Vendor response Yes! We want Mangomint to be simple and affordable for everyone in the industry. Appreciate that callout. Enjoy your new price 🤗 Replied August 2026 --- ### Love Mangomint for the Spa experience at all levels - Overall rating: 5/5 - Reviewer: Candice F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered The reps are friendly and helpful. Every experience has been very positive. The transfer process was pretty straightforward and easy. I really love the checkout process. It’s so easy to have services, products, appts, packages etc. all in the same transaction. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My clients are able to easily schedule appointments. The user interface for clients and admin is very intuitive and user friendly. And they are constantly making improvements. I used Square before, and also Acuity. Mangomint is way better for my spa setting. #### Cons Setting up a class takes a lot of steps. Though they make sense so I don’t know that there is a better way to do it and still keeping the flexibility of the software. #### Reasons for choosing Mangomint More user friendly, better reviews, better prices. #### Reasons for switching to Mangomint With acuity I could not do appointments and products in the same transaction. It was also very cumbersome for packages and gift cards. --- ### Mangomint is by far the best booking software for salons and spas! - Overall rating: 5/5 - Reviewer: Hayley W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing! Haven’t had one issue and the team they have is incredibly responsive and supportive to all of our business needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The absolute best thing about this company is their customer service! They are so responsive, so fast and they always help me find a resolution to any question or issue! They also genuinely use feedback and make updates to their systems based on user feedback! I will continue to use Mangomint forever or as long as they’ll be around! 100% recommend using Mangomint for your salon or spa booking software! #### Cons I can’t honestly say there’s anything I don’t like about Mangomint. I think if your a scaling small business in the beauty or wellness industry than I suggest using Mangomint! Amazing company that has the ability to grow with your business and needs! #### Reasons for choosing Mangomint Better pricing and options for customizing how people book services. #### Reasons for switching to Mangomint Needed something with more options and options for growth and scaling a business --- ### Rockstars! - Overall rating: 5/5 - Reviewer: MICHAEL S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered 10/10. Amazing. Great. Cant ask for more. Any issiue I encounter suppurt is there asap helping work thru it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Amazing software. All in one. constant upgrades. Superior support. Great value. Easy to Navigate. Easy on the clients side. #### Cons Nothing comes to mind. I have found a few small things I would like fixed and support is great on receiving feedback and implementing them. #### Reasons for switching to Mangomint They were Horrible. So much stress from crappy old software. Hours and hours on with support. Just all aroung bad #### Vendor response Thank you, Micheal! We appreciate you sharing your experience. We love that you're enjoy the software and support 😊 Replied July 2026 --- ### Mangomint is wonderful!! - Overall rating: 5/5 - Reviewer: Lindsay A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Again, I have been very happy here and loved using the system. It is simple, minimalistic and customer service has always been wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the simplistic look of Mangomint. The back end of the software is also very easy to set up and make changes to the menu, services, packages or memberships. It is a very clean look for the clients and also for the back end and you work on setting up appointments. I love the express booking feature, placing the appointment on the calendar and having a link sent to the client to confirm date, time, and credit card info is wonderful. Many times, clients message to get a good time to come in instead of booking themselves. This way, I have the cc on file in case of any no-shows or late cancellations. I also like the express checkout. The support, any time I have needed anything, has also been wonderful, and that is very important when working with a company! #### Cons The cost is high. I knew that going in as a solo provider, I knew they were geared to bigger salons, but some of the features I loved here I could not find in other software, such as the express booking. I would love it if the Forms app were included in the price. Filling out consents is crucial, and I wish that were included in the price for the service. I pay for it and upgraded to the next tier so I could have memberships, because having it all in one profile just makes my brain happier. #### Reasons for choosing Mangomint Since I am solo, the price point was a better option for me. But there were features they didn't have that I loved about Mangomint and wanted to choose for them. #### Reasons for switching to Mangomint I loved Jane App, but they did not have the appointment add-on options, and I really wanted those features, so I did not have to create more than one appointment to get an add-on. I think they are about to implement that, but I switched to have access to that, and then I loved other features about Mangomint that I did not have before, such as the express checkout --- ### Worth every single penny! - Overall rating: 5/5 - Reviewer: Sarah O. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered From day one of chatting with Kalvin on a call to today, my experience with Mangomint has been incredible. The software runs exactly as I need it to, clients find it easier to schedule online than with my previous company, I love the customization options to really make my business stand out. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My favorite thing about Mangomint is their customer support. Being able to chat with them and quickly get a response has been a game changer for my business. My previous software company it could take weeks for a response and in the fast paced beauty world we don’t have time for that. #### Cons I haven’t experienced something I dislike. Some of the features when new to the software were difficult and frustrating to use but with time it all made sense and have worked since then. #### Reasons for switching to Mangomint How much time do we have? I was with Glossgenius from the beginning. It was great to start and as they grew their customer support declined. I would wait days to weeks for responses on issues. As a matter of fact, I’m still waiting on a response from something last summer. Yes, they had the lowest card processing fees and that was nice. They had lackluster website design options that always said new designs coming soon but never came. Likewise, they had a platinum membership that had all these great features “coming soon.” Mostly, they lost me when I had a final issue and cancelled as soon as I was onboarded with Mangomint and I have never looked back. --- ### So glad we move to Mangomint - Overall rating: 5/5 - Reviewer: Kristen A. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered It has been pretty fun to start working with Mangomint. For the most part it is easy. We are still getting to know the system bit by bit. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love everything about Mangomint! It is very easy to navigate and schedule or modify appointment. The app is just as powerful as the full browser version and customer service is superior to all others. It has so many functions that make the work day so much smoother like internal messaging with clients and support for a great price. #### Cons It is really difficult to think of anything that I do not like. I have asked for several things in my text support chats and they have said they submitted a request to add those features. Right now I have an appointment scheduled for 1.27 at 12pm to learning how to make changes to an appointment that was scheduled online. We are having trouble with this. Also, how to charge a no show client in full using the card that they used to place the deposit. Sending the self checkout link will never work for a client that does not value our time. They will not willingly pay. We need to be able to charge the card they used for the deposit. #### Reasons for switching to Mangomint Booker was inconstant and had many down times when we were not able to use the software at all or partially. #### Vendor response Thanks Kristen! We love that you're finding the mobile app just as powerful as the desktop version. We strongly believe you should be able to do everything on the go ✨ So happy that Mangomint makes your day smoother. Replied February 2026 --- ### I have used 7 EMRs in aesthetics and Mangomint is by far the best! - Overall rating: 5/5 - Reviewer: Anna B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I recommend mangomint to all my friends with aesthetic practices. It is the most user friendly and intuitive of any EMR I have worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ability to customize to almost anything we need and the quick responsiveness of support to either give solutions or take suggestions. The interface is very simple and aesthetically pleasing. The integration for texting, marketing, calls and flows are intuitive and make our practice stand out from other aesthetic practices. Being able to send a text to complete the booking process so a card number does not need to be given over the phone. #### Cons The credit system for marketing. But it does make sense. Would appreciate two factor authentication ability for hipaa compliance. No integration with sending Rx. #### Reasons for choosing Mangomint Very clunky, set up to be what we needed it to be would've take months #### Reasons for switching to Mangomint Jane did not have ability to send patient's a booking link to get a card on file --- ### The best booking and POS platform for a spa! - Overall rating: 5/5 - Reviewer: Valentina A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered After using multiple scheduling platforms and having frustrations with all of them, I have been more than happy with Mangomint. Not only does it have every feature I need in my business, the system is very reliable and hardly ever glitches if at all which was a constant problem with other platforms I've used. Overall I'm extremely happy with Mangomint and I hope they continue to improve the user experience and features to keep it top notch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the clean and easy to use platform. It's not only easy for my team to use, but also for the client to use. I love that clients don't need a login to book online, and the process to book online is very simple and straight forward. There is almost every single feature you could ask for in a booking site, and they continue to add more! Any time I need assistance, I get a real person to help me and they're always friendly and able to help me out. #### Cons I wish there were a few more features like a longer checkout period with the self checkout link which expires quickly, and better gap prevention on the online scheduling. The cancel/reschedule link could also be more visible on the the confirmation messages. The card readers are also finicky but I've had that issue with every card reader from every other booking platform/pos system I've used #### Reasons for choosing Mangomint The price was better and the software was easier to use #### Reasons for switching to Mangomint I needed a software that was reliable and Vagaro was extremely glitchy and difficult for the client to use. We were constantly having issues with online booking and the software glitching #### Vendor response So glad we could upgrade your online booking! And yes always real people on our support chat 100% 👩‍💻 Replied December 2025 --- ### I’d definitely recommend MangoMint - Overall rating: 5/5 - Reviewer: Freda B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I’m a huge fan of MangoMint. The user experience is easy and seamless, the customer support is top tier and it works for my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is unmatched. The response time is so quick and you’re clearly speaking with an actual human that isn’t just reading a script but knows how the system works and wants to see you succeed without wasting your time. Also, I love the features like two way messaging, text reminders and our ability to write our newsletter and filter clients based on the message we’re sending. #### Cons I wish when running reports that there was a drop down menu instead of having to scroll through each month. Additionally, I’m really getting into tracking my KPI’s and sometimes I have to play around with the reports to get the info I need. But overall I’m still really happy with the reports you can run. #### Reasons for choosing Mangomint The user experience for Vagaro was the worst. And I don’t like that other business were advertised on your page. #### Reasons for switching to Mangomint Acuity lacked features, support and seemed too basic #### Vendor response Hi Freda! We appreciate you shouting out our wonderful support team. It means a lot when people notice the effort they put into helping our customers. Please let the support team know if you have specific feedback around KPIs/reports you'd like to see. They can pass it along to our product team. Replied October 2025 --- ### Absolutely Recommend Mangomint for Salon Clients - Overall rating: 4/5 - Reviewer: Chrisie A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered It's been such a wonderful experience and so much better than the previous software we were using. It was time for a change and mangomint filled in the gaps. We are very satisfied. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros I love the ease of booking for our clients, the ability to add promo codes at the time of booking, the responsiveness of the support team, the onboarding experience was top notch, the design is sleek and simple. #### Cons Just a few features we have submitted that are important for us but we don't have a streamlined way of keeping track of them or knowing if they will be implemented. #### Reasons for choosing Mangomint Cost, design quality, ease of use, that is all really #### Reasons for switching to Mangomint Limited customization, difficult to use for clients in booking, difficult to create and process specials and promotions, lots of technical bugs --- ### Five years and going strong - Overall rating: 5/5 - Reviewer: Valerie F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I love the app. I have used many online systems and this one has been the best. They are responsive and patient. I’m pain in ass when I am uncertain of technical things and they’re always listening. They’re always improving so I am sure the few issues I have will eventually improve. I am still a very happy customer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been a user of Mangomint for at least five years. The app is easy to use. Running reports and tracking inventory, sales, etc. is extremely easy. I was able to customize how we book appointments so that my staff has more flexibility. They book the chair and time they need without the pressure of working only at one station. We are able to text message clients and do a pre-consultation. This includes being able to send images as well. It’s a cool function. #### Cons I was not a huge fan of the payroll system. It was easy to use but there were a lot of clerical issues. Emails are little tricky to draft and I’d like to see that be more of a drag and drop function. The waitlist functionality is great except for the fact that it doesn’t require a card to be put on file when someone new adds themselves to the waitlist. We’ve lost a few appointments and had a handful of no-shows because of that. #### Reasons for switching to Mangomint Vagaro had a lot of glitches and their server often shuts down --- ### Reliable Platform with Excellent Support - Overall rating: 5/5 - Reviewer: Mercedes M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, our experience with Mangomint has been really positive. It’s a sleek, user-friendly platform that helps us run our studio more efficiently, and we love that the team is responsive to feedback. While the pricing and some add-on costs can be frustrating, the continuous improvements and strong support make it a valuable tool for our business. We're excited to see how it continues to evolve. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is fantastic at listening to its users. When we’ve made suggestions, the team genuinely takes them into consideration and often works to implement them. The platform is also very reliable and constantly evolving to meet the needs of growing businesses, which we really appreciate. #### Cons The price point is quite high compared to other CRMs, which can be a barrier—especially for smaller businesses. Basic customization options, like editing reminder emails, require additional marketing credits. It would be nice if more core features were included without extra fees. Paying extra for the Shopify integration just to sync inventory feels frustrating, especially since we’re already paying premium pricing for the software itself. #### Reasons for switching to Mangomint We needed something that supported memberships --- ### AMAZING! Great company to work with and use. - Overall rating: 5/5 - Reviewer: Regan M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic experience. I've been using them for over 6 years. They always put the the consumer first. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this platform. I've been using it for years. It makes booking online & manually extremely easy. Anytime I have ever had a problem they have always fixed it. The customer service is amazing. It's worth the money. I also love how they are always looking for ways to be better. #### Cons I don't have any. They are always looking for ways to be better. I have really enjoyed working with this company and have no cons to put. #### Vendor response Hi Regan! We're so happy that you're seeing the value of Mangomint. Thank you for the kind words. Replied March 2026 --- ### I would be extremely likely to recommend Mangomint's software service. - Overall rating: 5/5 - Reviewer: Michaela B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with the constant stream of updating and adding new capabilities! And the customer support and chat service is superior! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I would be extremely likely to recommend Mangomint's software service. One of the things I enjoy most is their customer support and chat service. It is incredibly helpful, quick, and hands-on. The team is always kind and goes above and beyond to assist. While there are many things I appreciate about Mangomint, I particularly love their innovative spirit. They are always keeping things fresh and new. For a newer software company, they are consistently expanding, changing, and adding new features. Their Learning Center is also an incredible resource; there hasn't been a single issue I've encountered that I couldn't resolve with the help of the Learning Center. #### Cons I would like to see better / more in depth, reporting capabilities. And possibly a better system for tracking discounts. #### Vendor response Thank you for sharing your experience and recommending Mangomint. We're so glad you're enjoying all the new updates! Replied August 2025 --- ### Value for your money - Overall rating: 5/5 - Reviewer: LaMonica F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Great Experiences with mangomint no issues that customer support can't fix. I will be using in the coming years #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedule and appointment management, security for customer support user interface value for money setup #### Cons No cons the app is well put together, easy to operate and manage great customers support if there is anything problems. --- ### Love Mangomint! Highly recommend. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We have used it for over 2 years and have had zero problems. If we have questions, we get responses very quickly to help remedy what issue we are having. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how user friendly the system is. All of the features and upgrades it has and are constantly doing. #### Cons I wish once a form was submitted, you would be able to go back in and make changes instead of deleting the form and resubmitting. #### Vendor response Love to hear it! We always strive to make the software better and better. We appreciate the kind words and feedback 😊 Replied July 2026 --- ### Best Customer Service - Overall rating: 5/5 - Reviewer: Carissa E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Very helpful and accommodating as I was getting my business off the ground. It is user friendly and their customer support goes beyond my expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of Mangomint was the support I received from [sensitive content hidden] during the launch of my business. She helped me with workflow, lead capture, referral management, and was very supportive when my launch was delayed. #### Cons I have no complaints to offer. The team has been so helpful in getting my business off the ground and in setting up payroll. --- ### Easy and efficient! - Overall rating: 5/5 - Reviewer: Christina W. - Verified reviewer: Yes - Industry: Higher Education - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered Excellent interface, little to no learning curve and simple for any employee to learn and use. We love it! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to navigate, change availability, and add/change products and services! We use it for services and retail and it’s easy to set up appointments and checkout #### Cons Nothing honestly comes to mind for a negative, it’s very reliable and I haven’t had any problems with it #### Vendor response Yay! Happy you can rely on us 🥳 Replied February 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/?page=2) --- Mangomint Reviews, Pros and Cons - 2026 Software Advice