--- title: "Mangomint Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mangomint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mangomint is a good fit for you!" source_url: "https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Tattoo Studio Software](https://www.softwareadvice.com/tattoo-studio/) / [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) / Mangomint Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) Reviews [Alternatives](https://www.softwareadvice.com/massage-therapy/mangomint-profile/alternatives/) # Mangomint User Reviews ## Reviews summary - Overall rating: 5.0/5 - Total reviews: 346 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 333 reviews (96%) - 4 stars: 11 reviews (3%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - From the start, the software was already uploaded with everything we could want to run our salon, from booking to payroll to inventory and reports and it was easily customized to fit any specific needs that arose. - My favorite features are the automated flows and campaign tools—they save us so much time with appointment reminders, follow-ups, review requests, birthday messages, and marketing emails. - It offers a wide range of features that allow us to stay in consistent communication with our clients, push out marketing, create specials, and manage bookings efficiently—all in one place. ### Most mentioned cons - My only minor concern is taking cash pay, there is not a way to determine change and if I get more cash than the total, I have to calculate the remaining amount myself then input it awkwardly in the cash pay option. - It was down through text and delayed. When I got a call it speed the process but getting the call for help was hard - The clients find it difficult to see all their appointments or access their portal. ## Mangomint customer reviews Showing reviews 1-25 of 346 (page 1). ### We love Mangomint - Overall rating: 5/5 - Reviewer: Kristina W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered After our last experience with a scheduling platform which had horrible customer service and made everything so difficult, we were so pleased to find Mangomint. They have made everything so easy to use and so straightforward and have never had any of the issues we had with the last platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is incredibly user friendly on both the user and clients end. Customer Service is top notch, they respond quickly and with useful answers and if they don't know they find out or pass you along to someone who can help you. They take feedback seriously and are always making improvements based on that feedback. #### Cons There is so much to love about Mangomint it's hard to come up with a Con. Up until recently I would have said the price but they recently made some changes that makes the price resonable. They actually lowered prices. Unheard of. #### Reasons for choosing Mangomint Didn't like Vagaros interface and the fact that it offered other nearby options. #### Reasons for switching to Mangomint Zenoti was clunky and old and bogged down with all sorts of issues. Also their customer service was horrible. Never got a useful answer. #### Vendor response Yes! We want Mangomint to be simple and affordable for everyone in the industry. Appreciate that callout. Enjoy your new price 🤗 Replied August 2026 --- ### Best all in one online booking system. - Overall rating: 5/5 - Reviewer: Dawn L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered In 6 years we had the opportunity to grow with Mangomint. Honestly, they have a client for life for the fact they care and take the time to make the improvements. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We've been using Mangomint since 2020 and we love that they listen and are always making improvements to their system. Plus, anytime you in anything there support team is there to help. We highly recommend there booking system. Clients say it's easy to book online too. Which means alot what your clients think. #### Cons Honestly, anything that I had a problem with they've solved over the last 6 years. We wanted a full system that included our Gift Certificates. Which they've added. I really can't complain because they always make it right just for you. Always asking for feedback. What more can you ask for. #### Reasons for choosing Mangomint We love the features but when it came to the training we found the sales sold us on something they couldn't deliver. Plus, some we to complicated for staff and clients #### Reasons for switching to Mangomint We went through a lot of booking systems in the last 17 years until we found our the perfect system for us. --- ### Amazing software has really elevated our salon experience! - Overall rating: 5/5 - Reviewer: Ada L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been great no complains, amazing addition to our daily operations, easy to use and understand for all our staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and makes day to day operations and makes running the salon effortless due to all the features #### Cons Doesn't integrate with Vish or Moneris yet, however we have been able to make it work and hopefully soon the integrations will take place #### Reasons for switching to Mangomint Both Milano and Klickbook were very disappointing softwares that kept on crashing --- ### Love Mangomint! - Overall rating: 5/5 - Reviewer: Yanina A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Mangomint has completely changed the way we run our spa we are HIPPA complaint! It helps us stay organized, save time, and provide a better experience for our clients. Everything from booking to communication feels seamless. I especially love the automated flows, reminders, and campaigns because they take so much off our team’s plate. It’s a modern, easy-to-use system, and I truly recommend it to any spa or wellness business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve been using Mangomint for 3 years now, and I honestly love it. My favorite features are the automated flows and campaign tools—they save us so much time with appointment reminders, follow-ups, review requests, birthday messages, and marketing emails. The scheduling and appointment management are seamless, the interface is very user-friendly, and client management keeps everything organized in one place. It’s a great value for the money, customer support is excellent, and I feel confident that our client data is secure. They keep adding new features, and I highly recommend Mangomint to any spa or wellness business. #### Cons I honestly don’t have any complaints. If I could suggest one improvement, it would be to have discounts amount reflected on the client’s receipt or invoice for better transparency and a more polished checkout experience. #### Reasons for choosing Mangomint Customer service and support form Mangomint team. #### Reasons for switching to Mangomint We switched because we wanted a more modern and organized system. Mangomint offered everything we were looking for—automated flows, reminders, campaigns, easy online booking, and great client management. It has made running our spa much easier and more efficient. --- ### of of the Best tool for my business - Overall rating: 5/5 - Reviewer: Fanny G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered absolutely fantastic and the chat support is amazing. One of the best decision I’ve made for my business. So easy to book in my clients love the online booking. Super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to use. I love that I can call and text my customer. It doesn’t matter where I am in the world. #### Cons The system was down twice since May. some of the features like forms and marketing are too pricey. but I would never switch because the other features are just amazing and they keep getting better and better weak by week they keep upgrading their system so it just keep getting better and better. #### Reasons for choosing Mangomint because I was able to text and phone from once single platform #### Reasons for switching to Mangomint vagaro kept getting worse and worse had a lot of glitches --- ### Mangomint is by far the best booking software for salons and spas! - Overall rating: 5/5 - Reviewer: Hayley W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing! Haven’t had one issue and the team they have is incredibly responsive and supportive to all of our business needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The absolute best thing about this company is their customer service! They are so responsive, so fast and they always help me find a resolution to any question or issue! They also genuinely use feedback and make updates to their systems based on user feedback! I will continue to use Mangomint forever or as long as they’ll be around! 100% recommend using Mangomint for your salon or spa booking software! #### Cons I can’t honestly say there’s anything I don’t like about Mangomint. I think if your a scaling small business in the beauty or wellness industry than I suggest using Mangomint! Amazing company that has the ability to grow with your business and needs! #### Reasons for choosing Mangomint Better pricing and options for customizing how people book services. #### Reasons for switching to Mangomint Needed something with more options and options for growth and scaling a business --- ### LOVE MANGOMINT - Overall rating: 5/5 - Reviewer: Krystina A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Mangomint is very user-friendly and easy to navigate, which makes managing day-to-day tasks simple and efficient. I also appreciate that the platform is continuously updated and improved, so it feels like it’s always evolving to better meet the needs of the business. It’s reliable, runs smoothly, and I especially enjoy the two-way texting feature, as it makes communicating with clients quick, convenient, and professional. Overall, Mangomint has made managing clients and daily operations much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Mangomint is how user-friendly and easy it is to use. Making and managing appointments is simple and efficient, which makes scheduling much easier. I also really enjoy the two-way text messaging feature because it makes communicating with clients quick, convenient, and seamless. Overall, it helps make the day-to-day management of appointments and client communication much easier. #### Cons The only thing I’d love to see improved is having appointment time adjustments reflect when clients book online, and the option to block certain employees for specific clients. Other than that, I really love the app and find it super easy to use! #### Reasons for switching to Mangomint Godaddy was honestly to complicated, and everyone hiring a new tech it was too hard to train on the platform. Where as Mangomint made the website beauty and easy to use --- ### The Spa and Salon Software I Had Been Searching For - Overall rating: 5/5 - Reviewer: Betty C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been delightful. The Mangomint team is professional, responsive, and genuinely appreciative of its clients. The software feels thoughtfully designed by people who understand the industry and care about helping businesses succeed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint offers intuitive, innovative software at an excellent value. Appointment scheduling and client management are seamless, and the platform provides strong security for sensitive client information. Most importantly, their customer support is exceptional. The Mangomint team genuinely listens to its clients and continually develops tools that better support the real-world needs of spa and salon businesses. #### Cons We have experienced some difficulty with how standard fees are applied to client transactions. I would appreciate greater flexibility and customization in this area. #### Reasons for switching to Mangomint I was unhappy with the product as well as the customer service. --- ### It doesn't get better than Mangomint. Period. - Overall rating: 5/5 - Reviewer: Howie S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It doesn't get much better. This company knows how to cover all the bases. They understand that tech support isn't in a crowded backroom (I'm speaking from experience as I've worked in them). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is second to NONE. I'm a former data engineer at Tableau, Microsoft, etc. Their uptime is great, their team is organized, the security protocols are in place. For clients to book an appt is as easy as it gets. The features are well organized, payroll platform is seamless. #### Cons Initially the price - but they lowered their prices. The value is far more more than what you pay for. There's a lot of options out there - and I've used most of them. Once you see their booking platform in action - the others seems stuck in the 90's #### Reasons for switching to Mangomint They were TERRRIBLE. I would never go back to them. They purchased Schedulicity... then killed it. --- ### So glad I found Mangomint! - Overall rating: 5/5 - Reviewer: Jody L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered From the start all the way through my onboarding and after going live I felt very supported. They have a great help chat too. Any questions I had were usually answered very quickly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Everything is at my fingertips. It very all-inclusive feeling so I am not using multiple different apps and sites to get the job done. I even plan on moving my payroll over to them. #### Cons I wish their colors were a bit more customizable. We had our services color coded in our old system and that was a nice feature. I also wish the font was a bit larger. #### Reasons for choosing Mangomint Online reviews for Mangomint were great. #### Reasons for switching to Mangomint I was with Vagaro for years but they recently swtiched up how they charge their subscribers for clients utilizing their online specials we create to bring in business. Theu charge 5% for returning clients and 20% off the top for new clients which is frankly insulting and insane. #### Vendor response Yay! We're excited to hear you can do everything you need with Mangomint (and payroll next!). Appreciate the kind words, Jody ♥️ Replied August 2026 --- ### Great booking system - Overall rating: 5/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great, our salon has been using it for two years and I am happy with it, it has been a great improvement from our previous system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great online booking system, lots of helpful features for scheduling and inventory etc. they have great customer service and are always improving their system. #### Cons I would like to see some clients card options, for example a specific folder or tab to keep color cards and products used in clients profile. Just the area to write notes isn't organized enough. #### Reasons for switching to Mangomint Other system did not function well. We were not able to see our schedule on our phone only the salon computer, when clients booked online there was always a delay on showing in our schedule. They also closed all their Canadian customer service offices which made it difficult to get into contact with them. #### Vendor response Hi Amanda! We're always working on new stuff. Happy that you're enjoy our online booking. THANK YOU! Replied May 2026 --- ### So far amazing! - Overall rating: 5/5 - Reviewer: Lindsay J. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Switching to Mangomint has been such a great decision for our salon. The transition from our previous system was incredibly easy—exporting all of our information was smooth, and the Mangomint team has been beyond helpful. They are quick to respond, knowledgeable, and truly supportive every step of the way. We’ve only been live for about a week, and our clients are already loving it. The online booking is clean, easy to use, and visually appealing. Clients especially enjoy being able to upload inspiration photos directly when booking their appointments, which has been a game changer for consultations. The client communication and texting features alone have been a lifesaver. With our previous software, we couldn’t see message history or conversations, which made things confusing and inconsistent. Mangomint keeps everything organized and visible, eliminating the guesswork entirely. We’re also very excited to run payroll for the first time next week. Having direct deposit and not needing to manually handle employee taxes or send everything to our accountant will save so much time and stress. We can’t wait to continue exploring everything Mangomint offers and see how much more efficient it can help us become—for both our team and our clients. #### Cons Things we dislike at the time Cannot charge a surcharge on credit card and am ECO fee with being a Green Circle Salon Not being able to Intergrate Vish Color system Top production report for all The stylist teeth for a certain date range. Showing all on one paper. Having total clients, service $ per hour, retail to service %, retail $, prebooking%, client retention. So we Don’t have to have a report for each one and back. When a sale is closed and done. The screen doesn’t close or give you a button to click On to be done and not keep a screen up for what was rang up. Having to click appointment book then it wants On make an app and then you have to close that out just to clear Sales Screen after someone pays. Have option or a box to pop up when ringing out client to remind the person ringing them up to ask client to prebook. #### Reasons for choosing Mangomint Being able to process payroll and direct Deposit. #### Reasons for switching to Mangomint Online booking design and user friendly. --- ### A great app & team! Highly recommend - Overall rating: 5/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have 5 spas using Mangomint and any future spas we have will also use Mangomint. Their customer service is amazing and their app is very easy to use. I love that they are constantly making improvements and are receptive to feedback. It's a great company! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Incredible customer support team - very timely, friendly, and helpful. User-friendly and intuitive app interface. Easy to use for providers and clients. Constantly improving the app and launching new features. Really great service and team all around! #### Cons We had some issues with card readers in the past, but were never able to identify why. I have 5 spas on Mangomint and it's not easy to switch between different spas. #### Reasons for choosing Mangomint Mangomint had better features, a more helpful team, and was easier to use #### Reasons for switching to Mangomint Mangomint had better features and was easier to use #### Vendor response Our customer support team is the best! Thank you for the kind words. We're so glad you're enjoying your experience with Mangomint. 😊 Replied April 2026 --- ### I have used 7 EMRs in aesthetics and Mangomint is by far the best! - Overall rating: 5/5 - Reviewer: Anna B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I recommend mangomint to all my friends with aesthetic practices. It is the most user friendly and intuitive of any EMR I have worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ability to customize to almost anything we need and the quick responsiveness of support to either give solutions or take suggestions. The interface is very simple and aesthetically pleasing. The integration for texting, marketing, calls and flows are intuitive and make our practice stand out from other aesthetic practices. Being able to send a text to complete the booking process so a card number does not need to be given over the phone. #### Cons The credit system for marketing. But it does make sense. Would appreciate two factor authentication ability for hipaa compliance. No integration with sending Rx. #### Reasons for choosing Mangomint Very clunky, set up to be what we needed it to be would've take months #### Reasons for switching to Mangomint Jane did not have ability to send patient's a booking link to get a card on file --- ### The best booking and POS platform for a spa! - Overall rating: 5/5 - Reviewer: Valentina A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered After using multiple scheduling platforms and having frustrations with all of them, I have been more than happy with Mangomint. Not only does it have every feature I need in my business, the system is very reliable and hardly ever glitches if at all which was a constant problem with other platforms I've used. Overall I'm extremely happy with Mangomint and I hope they continue to improve the user experience and features to keep it top notch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the clean and easy to use platform. It's not only easy for my team to use, but also for the client to use. I love that clients don't need a login to book online, and the process to book online is very simple and straight forward. There is almost every single feature you could ask for in a booking site, and they continue to add more! Any time I need assistance, I get a real person to help me and they're always friendly and able to help me out. #### Cons I wish there were a few more features like a longer checkout period with the self checkout link which expires quickly, and better gap prevention on the online scheduling. The cancel/reschedule link could also be more visible on the the confirmation messages. The card readers are also finicky but I've had that issue with every card reader from every other booking platform/pos system I've used #### Reasons for choosing Mangomint The price was better and the software was easier to use #### Reasons for switching to Mangomint I needed a software that was reliable and Vagaro was extremely glitchy and difficult for the client to use. We were constantly having issues with online booking and the software glitching #### Vendor response So glad we could upgrade your online booking! And yes always real people on our support chat 100% 👩‍💻 Replied December 2025 --- ### I’d definitely recommend MangoMint - Overall rating: 5/5 - Reviewer: Freda B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I’m a huge fan of MangoMint. The user experience is easy and seamless, the customer support is top tier and it works for my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is unmatched. The response time is so quick and you’re clearly speaking with an actual human that isn’t just reading a script but knows how the system works and wants to see you succeed without wasting your time. Also, I love the features like two way messaging, text reminders and our ability to write our newsletter and filter clients based on the message we’re sending. #### Cons I wish when running reports that there was a drop down menu instead of having to scroll through each month. Additionally, I’m really getting into tracking my KPI’s and sometimes I have to play around with the reports to get the info I need. But overall I’m still really happy with the reports you can run. #### Reasons for choosing Mangomint The user experience for Vagaro was the worst. And I don’t like that other business were advertised on your page. #### Reasons for switching to Mangomint Acuity lacked features, support and seemed too basic #### Vendor response Hi Freda! We appreciate you shouting out our wonderful support team. It means a lot when people notice the effort they put into helping our customers. Please let the support team know if you have specific feedback around KPIs/reports you'd like to see. They can pass it along to our product team. Replied October 2025 --- ### Great Booking App! - Overall rating: 5/5 - Reviewer: Jennifer B. - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I really love Mangomint. The helpdesk folks respond fairly quickly and are REALLY nice and helpful. As an IT consultant at a college, we are using Mangomint in many different ways than what it was designed for. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Mangomint is an easy to use web app that even the least tech savvy users can navigate. Easy to create forms from an Admin perspective and our clients seem to be able to navigate it well. BIG shoutout to those helpdesk folks in the chat!! #### Cons I have to figure out workarounds for some of the forms and scheduling. Not really a con, just time consuming. I really wish there was an App to install on clients phones. Having clients that don't have a password to log in to their own account(s) is frustrating for the clients. We have had many complain. #### Reasons for choosing Mangomint Ease of use and price. Mangomint won us over! #### Reasons for switching to Mangomint Price and ease of use. We needed to have things set up to protect against HIPAA violations. #### Vendor response Hi Jennifer! We appreciate the review. We're happy to hear that your having an easy time navigating the app and creating forms. Our customer support will be happy to know you shouted them out 😊 Optional client logins are on our future product roadmap so this is helpful feedback. Replied October 2025 --- ### Five years and going strong - Overall rating: 5/5 - Reviewer: Valerie F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I love the app. I have used many online systems and this one has been the best. They are responsive and patient. I’m pain in ass when I am uncertain of technical things and they’re always listening. They’re always improving so I am sure the few issues I have will eventually improve. I am still a very happy customer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been a user of Mangomint for at least five years. The app is easy to use. Running reports and tracking inventory, sales, etc. is extremely easy. I was able to customize how we book appointments so that my staff has more flexibility. They book the chair and time they need without the pressure of working only at one station. We are able to text message clients and do a pre-consultation. This includes being able to send images as well. It’s a cool function. #### Cons I was not a huge fan of the payroll system. It was easy to use but there were a lot of clerical issues. Emails are little tricky to draft and I’d like to see that be more of a drag and drop function. The waitlist functionality is great except for the fact that it doesn’t require a card to be put on file when someone new adds themselves to the waitlist. We’ve lost a few appointments and had a handful of no-shows because of that. #### Reasons for switching to Mangomint Vagaro had a lot of glitches and their server often shuts down --- ### Recommend it! - Overall rating: 5/5 - Reviewer: Loreta G. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall happy with the booking system, as well as their customer service. Our rep [sensitive content hidden] was extreme helpful and professional #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The payroll center is very easy to use. I love that you can input the employees commission percentage and it calculates their pay. I also love that you can input the cost of products, it then calculates commission on the products minus the cost of product. Client messaging is also very useful. Check out options for zelle, credit card, cash, Apple Cash is very useful #### Cons I would like to see the following improvements: An option for a quick touch button or message to sent to clients letting them know your ready for service them. Being able to drag an appointment or stretch it without editing it Being able to change service type without deleting the entire service The system to be smart enough to avoid random gaps. Different stylists have different haircut time. Example, some stylist take 20 mins for a men’s haircut, some 30 mins, others 40 mins. I would like haircut options to be offered to clients at times that avoid random 10 or 20 min gaps. We can have to manually move the appointments by calling each client to fill in the gaps to create extra appointment spots #### Reasons for choosing Mangomint Cleaner and more user friendly. Better customer support #### Reasons for switching to Mangomint Lack of customer service Glitches and constant maintenance --- ### GET IT!! And for the love - DON'T get Booker. - Overall rating: 5/5 - Reviewer: Madison A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Incredible! We love this platform and are so happy with it. It's worth every penny and makes my life easier every day. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - Quick Refresh Rate - Detailed Client History and Timeline Options - Client Notes vs. Appointment Notes (offers both seperately) - Merging Duplicate Client Feature (easy and quick) - Multiple location options (great for pop-ups and mobile businesses) - Client Check-In Process (color coded / no-show options) - Client Check-Out Process (storing credit cards, option for client to check-out on their cell phone) - Messaging / Texting Feature - Customer Service & Tech Assistance #### Cons - No "Pop-Up" Consent / Acknowledgment Feature - No Mass-Client Messaging Feature for Marketing - We have multiple locations. MM doesn't have separate booking links for different locations, just one for all locations, and the client has to click the correct location. They often click the incorrect location and book at the wrong location. #### Reasons for choosing Mangomint Our tech guy looked at multiple options, though I'm not sure exactly which ones or his reasoning. #### Reasons for switching to Mangomint There are too many reasons to list. I pray for relief from anyone else subjected to the nightmare that is Booker. #### Vendor response Hi Madison! Mangomint does have separate booking links for different locations. Just go to Settings > Online Booking > Setup & Integration then you'll see the shareable booking links for each location. We're happy your experience with Mangomint has made life easier. Thank you for sharing your favorite features and noticing how quick the software is 😊 Our team works so hard to make sure we have the fastest refresh rate as possible so that's great to hear. We're working on lot of exciting features so please feel free to provide more details on what you'd like to see by messaging out support team. Replied August 2025 --- ### AMAZING! Great company to work with and use. - Overall rating: 5/5 - Reviewer: Regan M. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Fantastic experience. I've been using them for over 6 years. They always put the the consumer first. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this platform. I've been using it for years. It makes booking online & manually extremely easy. Anytime I have ever had a problem they have always fixed it. The customer service is amazing. It's worth the money. I also love how they are always looking for ways to be better. #### Cons I don't have any. They are always looking for ways to be better. I have really enjoyed working with this company and have no cons to put. #### Vendor response Hi Regan! We're so happy that you're seeing the value of Mangomint. Thank you for the kind words. Replied March 2026 --- ### User friendly, comprehensive, with wonderful customer service - Overall rating: 5/5 - Reviewer: Karlee A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I've had an incredibly positive experience with Mangomint. I can't speak enough about their customer service and how helpful they are in answering any and all questions you have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is incredibly user friendly, and if you run into any issues their chat support is quick to reply. They have an extensive FAQ that walks you through every single feature and process. Online booking is easily integrated into your website with intuitive scheduling management. For example, it will ensure appointments are booked without a weird gap in a service provider's schedule. There are options to ensure one provider isn't favored over another when it comes to online bookings. Security has always been top notch on both the client and staff side. Card information is safely stored and only shows staff members the last 4 digits, never the full number. You have to walk through multiple steps to charge a client's card so they should never be accidentally charged. Client information is also secure with their personal information being able to be withheld from certain staff members. I could go on and on about each feature, because there are so many detailed and helpful ones from day to day business operations to appointment bookings. Easily the most comprehensive booking system out there. #### Cons We had tried their payroll processing system for a month but it wasn't built out enough for us to justify swapping over from our current platform. It's a more expensive option with fewer features. --- ### Very happy client with Mangomint EHR Software - Overall rating: 5/5 - Reviewer: Jo H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall our experience with Mangomint has been great & would refer other med spas to this HIPPA compliant EHR software. Again- the team is so helpful & ready to help you with guidance / support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the functionality of the EMR software. In addition- the team at Mangomint is always so helpful, quick to reply/ offer solutions. The features for online booking/ appointment management is very easy as well! #### Cons We ran into problems with Stripe (payment processer) & I felt like the communication was limited with both Stripe & Mangomint during this time. Despite inquiring further with both - the account was held in pending with very little communication as to why or with updates as to what they needed. #### Vendor response Thank you, Jo! We're happy you enjoy the online booking and appointment management experience. Always nice to hear that 😊 Replied June 2026 --- ### Value for your money - Overall rating: 5/5 - Reviewer: LaMonica F. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered Great Experiences with mangomint no issues that customer support can't fix. I will be using in the coming years #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Schedule and appointment management, security for customer support user interface value for money setup #### Cons No cons the app is well put together, easy to operate and manage great customers support if there is anything problems. --- ### I would be extremely likely to recommend Mangomint's software service. - Overall rating: 5/5 - Reviewer: Michaela B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with the constant stream of updating and adding new capabilities! And the customer support and chat service is superior! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I would be extremely likely to recommend Mangomint's software service. One of the things I enjoy most is their customer support and chat service. It is incredibly helpful, quick, and hands-on. The team is always kind and goes above and beyond to assist. While there are many things I appreciate about Mangomint, I particularly love their innovative spirit. They are always keeping things fresh and new. For a newer software company, they are consistently expanding, changing, and adding new features. Their Learning Center is also an incredible resource; there hasn't been a single issue I've encountered that I couldn't resolve with the help of the Learning Center. #### Cons I would like to see better / more in depth, reporting capabilities. And possibly a better system for tracking discounts. #### Vendor response Thank you for sharing your experience and recommending Mangomint. We're so glad you're enjoying all the new updates! Replied August 2025 ## More reviews [Next reviews](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/?page=2) --- Mangomint Reviews, Pros and Cons - 2026 Software Advice