--- title: "Mangomint Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mangomint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mangomint is a good fit for you!" source_url: "https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) / Mangomint Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) Reviews [Alternatives](https://www.softwareadvice.com/massage-therapy/mangomint-profile/alternatives/) # Mangomint User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 349 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 335 reviews (96%) - 4 stars: 12 reviews (3%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - From the start, the software was already uploaded with everything we could want to run our salon, from booking to payroll to inventory and reports and it was easily customized to fit any specific needs that arose. - My favorite features are the automated flows and campaign tools—they save us so much time with appointment reminders, follow-ups, review requests, birthday messages, and marketing emails. - It offers a wide range of features that allow us to stay in consistent communication with our clients, push out marketing, create specials, and manage bookings efficiently—all in one place. ### Most mentioned cons - My only minor concern is taking cash pay, there is not a way to determine change and if I get more cash than the total, I have to calculate the remaining amount myself then input it awkwardly in the cash pay option. - It was down through text and delayed. When I got a call it speed the process but getting the call for help was hard - The clients find it difficult to see all their appointments or access their portal. ## Mangomint customer reviews Showing reviews 1-25 of 349 (page 1). ### Forever a Client of Mangomint! - Overall rating: 5/5 - Reviewer: Jess C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Mangomint has been amazing and I am here for the long haul. I will probably never stray to another system again. It is worth the month and honestly dont feel it is that much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the customer service that mangomint provides. If I had the smallest question they were there to help. I also love that the had a digital form feature. #### Cons I'd like to see Mangomint offer website hosting and domains to make it even more personal. But make it easy and streamlined. I have had that in the past with other systems and they were so difficult to figure out. #### Reasons for choosing Mangomint They didn’t manage teams. Then I was gonna use square POS but I wanted to streamline my business and Mangomint does #### Reasons for switching to Mangomint It was glitching and clients were not getting notifications or emails. Clients communications number one to us also square didn’t create or store forms. We so PMU and forms are very important. I love how Mangomint automatically sends the form and gets we are ready for the clients when they come in. --- ### of of the Best tool for my business - Overall rating: 5/5 - Reviewer: Fanny G. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered absolutely fantastic and the chat support is amazing. One of the best decision I’ve made for my business. So easy to book in my clients love the online booking. Super easy. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very easy to use. I love that I can call and text my customer. It doesn’t matter where I am in the world. #### Cons The system was down twice since May. some of the features like forms and marketing are too pricey. but I would never switch because the other features are just amazing and they keep getting better and better weak by week they keep upgrading their system so it just keep getting better and better. #### Reasons for choosing Mangomint because I was able to text and phone from once single platform #### Reasons for switching to Mangomint vagaro kept getting worse and worse had a lot of glitches --- ### Amazing software has really elevated our salon experience! - Overall rating: 5/5 - Reviewer: Ada L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been great no complains, amazing addition to our daily operations, easy to use and understand for all our staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and makes day to day operations and makes running the salon effortless due to all the features #### Cons Doesn't integrate with Vish or Moneris yet, however we have been able to make it work and hopefully soon the integrations will take place #### Reasons for switching to Mangomint Both Milano and Klickbook were very disappointing softwares that kept on crashing --- ### Love Mangomint! - Overall rating: 5/5 - Reviewer: Yanina A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Mangomint has completely changed the way we run our spa we are HIPPA complaint! It helps us stay organized, save time, and provide a better experience for our clients. Everything from booking to communication feels seamless. I especially love the automated flows, reminders, and campaigns because they take so much off our team’s plate. It’s a modern, easy-to-use system, and I truly recommend it to any spa or wellness business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We’ve been using Mangomint for 3 years now, and I honestly love it. My favorite features are the automated flows and campaign tools—they save us so much time with appointment reminders, follow-ups, review requests, birthday messages, and marketing emails. The scheduling and appointment management are seamless, the interface is very user-friendly, and client management keeps everything organized in one place. It’s a great value for the money, customer support is excellent, and I feel confident that our client data is secure. They keep adding new features, and I highly recommend Mangomint to any spa or wellness business. #### Cons I honestly don’t have any complaints. If I could suggest one improvement, it would be to have discounts amount reflected on the client’s receipt or invoice for better transparency and a more polished checkout experience. #### Reasons for choosing Mangomint Customer service and support form Mangomint team. #### Reasons for switching to Mangomint We switched because we wanted a more modern and organized system. Mangomint offered everything we were looking for—automated flows, reminders, campaigns, easy online booking, and great client management. It has made running our spa much easier and more efficient. --- ### Mangomint is by far the best booking software for salons and spas! - Overall rating: 5/5 - Reviewer: Hayley W. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Amazing! Haven’t had one issue and the team they have is incredibly responsive and supportive to all of our business needs! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The absolute best thing about this company is their customer service! They are so responsive, so fast and they always help me find a resolution to any question or issue! They also genuinely use feedback and make updates to their systems based on user feedback! I will continue to use Mangomint forever or as long as they’ll be around! 100% recommend using Mangomint for your salon or spa booking software! #### Cons I can’t honestly say there’s anything I don’t like about Mangomint. I think if your a scaling small business in the beauty or wellness industry than I suggest using Mangomint! Amazing company that has the ability to grow with your business and needs! #### Reasons for choosing Mangomint Better pricing and options for customizing how people book services. #### Reasons for switching to Mangomint Needed something with more options and options for growth and scaling a business --- ### LOVE MANGOMINT - Overall rating: 5/5 - Reviewer: Krystina A. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Mangomint is very user-friendly and easy to navigate, which makes managing day-to-day tasks simple and efficient. I also appreciate that the platform is continuously updated and improved, so it feels like it’s always evolving to better meet the needs of the business. It’s reliable, runs smoothly, and I especially enjoy the two-way texting feature, as it makes communicating with clients quick, convenient, and professional. Overall, Mangomint has made managing clients and daily operations much easier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Mangomint is how user-friendly and easy it is to use. Making and managing appointments is simple and efficient, which makes scheduling much easier. I also really enjoy the two-way text messaging feature because it makes communicating with clients quick, convenient, and seamless. Overall, it helps make the day-to-day management of appointments and client communication much easier. #### Cons The only thing I’d love to see improved is having appointment time adjustments reflect when clients book online, and the option to block certain employees for specific clients. Other than that, I really love the app and find it super easy to use! #### Reasons for switching to Mangomint Godaddy was honestly to complicated, and everyone hiring a new tech it was too hard to train on the platform. Where as Mangomint made the website beauty and easy to use --- ### The Spa and Salon Software I Had Been Searching For - Overall rating: 5/5 - Reviewer: Betty C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been delightful. The Mangomint team is professional, responsive, and genuinely appreciative of its clients. The software feels thoughtfully designed by people who understand the industry and care about helping businesses succeed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint offers intuitive, innovative software at an excellent value. Appointment scheduling and client management are seamless, and the platform provides strong security for sensitive client information. Most importantly, their customer support is exceptional. The Mangomint team genuinely listens to its clients and continually develops tools that better support the real-world needs of spa and salon businesses. #### Cons We have experienced some difficulty with how standard fees are applied to client transactions. I would appreciate greater flexibility and customization in this area. #### Reasons for switching to Mangomint I was unhappy with the product as well as the customer service. --- ### It doesn't get better than Mangomint. Period. - Overall rating: 5/5 - Reviewer: Howie S. - Verified reviewer: Yes - Industry: Apparel & Fashion - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered It doesn't get much better. This company knows how to cover all the bases. They understand that tech support isn't in a crowded backroom (I'm speaking from experience as I've worked in them). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is second to NONE. I'm a former data engineer at Tableau, Microsoft, etc. Their uptime is great, their team is organized, the security protocols are in place. For clients to book an appt is as easy as it gets. The features are well organized, payroll platform is seamless. #### Cons Initially the price - but they lowered their prices. The value is far more more than what you pay for. There's a lot of options out there - and I've used most of them. Once you see their booking platform in action - the others seems stuck in the 90's #### Reasons for switching to Mangomint They were TERRRIBLE. I would never go back to them. They purchased Schedulicity... then killed it. --- ### The best customer service in the game! - Overall rating: 5/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered IT HAS BEEN GREAT. I just have to give my gal [sensitive content hidden] at mangomint a shout out. She made everything a breeze! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ladies that helped me through the whole process are above and beyond. They were so helpful and made everything a breeze. They even helped me finalize things to ensure things were set up correctly before opening day. #### Cons I don't think I have found anything that I dont like yet! One thing I might improve on is the booking page for clients. If they only have a certain day but dont care what service they want, they just want to come in, it might be nice to have a date filter instead of categorizing everything from the beginning with the service but thats just me being picky! Honestly, that is the only thing I can think of and its not even something that effects my life as an account holder, this is just something a customer has brought up. #### Reasons for choosing Mangomint overall, mangomint was the better option!! more user friendly and works better with resources as well which is 100% what my business runs off of. --- ### Skin Factor gives 5 stars! - Overall rating: 5/5 - Reviewer: Lisa K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Love that they decreased their prices recently. Love that they are constantly evolving with new features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy system to navigate, super helpful and prompt customer service, price for the system and what it offers #### Cons Wish they could bring in an AI bot to help with leads, I recently met with a rep from Podium and that is the one feature that could help my practice thrive #### Reasons for switching to Mangomint Patient now too expensive and too much for my medi spa --- ### A great software even if you're a solo! - Overall rating: 5/5 - Reviewer: Anastasia B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered From start to finish my experience with implementation had been pretty seamless. Once I finally received the software and got into it it was pretty fantastic. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of the software, even if you're just using it at a basic level it's not overcomplicated. All of the inventory tracking is really coming in handy because my business is now going in a new direction and the fact that it actually sends out notifications when it's supposed to. #### Cons The fact that I have to buy credits for text messaging and other things instead of just a flat rate monthly usage. I feel like that could put me in the danger zone and I would end up with an unexpected overage charge. #### Reasons for choosing Mangomint Because it had more to offer my business. #### Reasons for switching to Mangomint Because it is a bad product that was ruining my business. Was losing customers because of the click rate and it caused too many problems during the checkout process. As well as not properly keeping track of inventory and I would have problems with appointments randomly being deleted. #### Vendor response Hi Anastasia! We're happy to hear you're finding the software easy to use and simple. We do have credit plans so you know exactly what you'll be paying every month for credit. You can reach out to chat support if you need any suggestions on what plan to start. Replied June 2026 --- ### Great booking system - Overall rating: 5/5 - Reviewer: Amanda C. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered It has been great, our salon has been using it for two years and I am happy with it, it has been a great improvement from our previous system. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Great online booking system, lots of helpful features for scheduling and inventory etc. they have great customer service and are always improving their system. #### Cons I would like to see some clients card options, for example a specific folder or tab to keep color cards and products used in clients profile. Just the area to write notes isn't organized enough. #### Reasons for switching to Mangomint Other system did not function well. We were not able to see our schedule on our phone only the salon computer, when clients booked online there was always a delay on showing in our schedule. They also closed all their Canadian customer service offices which made it difficult to get into contact with them. #### Vendor response Hi Amanda! We're always working on new stuff. Happy that you're enjoy our online booking. THANK YOU! Replied May 2026 --- ### Client friendly, [sensitive content hidden] approved - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Mangomint for 6 months and my salon growth has been noticeable. Any questions are answered with a smiling face. And my cost is nearly half that of a competitor, while sticking to my branding much better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First, the cost is worlds different from other premium systems and I'm not missing anything. Onboarding was so smooth, with video meetings whenever I needed to go over all the features. My clients are loving how smooth the interface is and how seamlessly they can schedule appointments. Self-check out is so cool! #### Cons I Which the reporting functions were a little more intuitive. I am having a hard time gathering information or knowing where to look, even though it is all available. #### Reasons for choosing Mangomint The interface still looked cheap and repetitive compared to Mangomint #### Reasons for switching to Mangomint at almost $500 a month, it was not a pretty system --- ### So far amazing! - Overall rating: 5/5 - Reviewer: Lindsay J. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Switching to Mangomint has been such a great decision for our salon. The transition from our previous system was incredibly easy—exporting all of our information was smooth, and the Mangomint team has been beyond helpful. They are quick to respond, knowledgeable, and truly supportive every step of the way. We’ve only been live for about a week, and our clients are already loving it. The online booking is clean, easy to use, and visually appealing. Clients especially enjoy being able to upload inspiration photos directly when booking their appointments, which has been a game changer for consultations. The client communication and texting features alone have been a lifesaver. With our previous software, we couldn’t see message history or conversations, which made things confusing and inconsistent. Mangomint keeps everything organized and visible, eliminating the guesswork entirely. We’re also very excited to run payroll for the first time next week. Having direct deposit and not needing to manually handle employee taxes or send everything to our accountant will save so much time and stress. We can’t wait to continue exploring everything Mangomint offers and see how much more efficient it can help us become—for both our team and our clients. #### Cons Things we dislike at the time Cannot charge a surcharge on credit card and am ECO fee with being a Green Circle Salon Not being able to Intergrate Vish Color system Top production report for all The stylist teeth for a certain date range. Showing all on one paper. Having total clients, service $ per hour, retail to service %, retail $, prebooking%, client retention. So we Don’t have to have a report for each one and back. When a sale is closed and done. The screen doesn’t close or give you a button to click On to be done and not keep a screen up for what was rang up. Having to click appointment book then it wants On make an app and then you have to close that out just to clear Sales Screen after someone pays. Have option or a box to pop up when ringing out client to remind the person ringing them up to ask client to prebook. #### Reasons for choosing Mangomint Being able to process payroll and direct Deposit. #### Reasons for switching to Mangomint Online booking design and user friendly. --- ### MangoMint is awesome! - Overall rating: 5/5 - Reviewer: Kelly M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with MangoMint has been great. The staff is friendly and communicates in a timely manner. The only change I've made since using the service was to switch payroll providers. That was not due to anything MangoMint did as far as service, it was cost savings for me. Aside from that I have had a great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am a new nail salon owner. MangoMint has helped so much with an easy interface platform and extremely helpful, on-call assistance. I am able to use the platform to manage schedules and appointments with ease. I did integrate the online booking tool to my website and my guest love how easy it is to use. #### Cons If I could add one feature to MangoMint it would be automatic rebooking screen pop up as soon as payment is done on the terminal. We do ask each guest to rebook but if MangoMint could automatically suggest an appointment at +2 or +3 weeks that would be very helpful. #### Reasons for choosing Mangomint MangoMint offers membership and the other company did not. #### Vendor response Congrats on being a new salon owner! We're happy to hear that you're loving the online booking and ease of use. We appreciate the feedback! Our new rebooking feature should solve that request. You can rebook appointments in a couple clicks after checkout. You can also customize the time intervals to be +2 or +3 weeks. It doesn't appear on the payment terminal but you'll be able to easily access it on your end. Replied April 2026 --- ### I have used 7 EMRs in aesthetics and Mangomint is by far the best! - Overall rating: 5/5 - Reviewer: Anna B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2026 - Review source details: This review was submitted organically. No incentive was offered I recommend mangomint to all my friends with aesthetic practices. It is the most user friendly and intuitive of any EMR I have worked with. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's ability to customize to almost anything we need and the quick responsiveness of support to either give solutions or take suggestions. The interface is very simple and aesthetically pleasing. The integration for texting, marketing, calls and flows are intuitive and make our practice stand out from other aesthetic practices. Being able to send a text to complete the booking process so a card number does not need to be given over the phone. #### Cons The credit system for marketing. But it does make sense. Would appreciate two factor authentication ability for hipaa compliance. No integration with sending Rx. #### Reasons for choosing Mangomint Very clunky, set up to be what we needed it to be would've take months #### Reasons for switching to Mangomint Jane did not have ability to send patient's a booking link to get a card on file --- ### 100% satisfied with Mangomint - Overall rating: 5/5 - Reviewer: Stephanie M. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered My experience has been amazing so far. I have been using the program for 6 months. It has not been "down" once. My clients love how easy it is to schedule appts. I love the abundance of features it offers. The onboarding and customer service is outstanding. I was using smaller platforms, that always were having issues, no customization, frustrating to use, ect. Switching to Mangomint was a breath of fresh air. Couldnt be happier. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros to start, i love the onboarding that you receive when you are a new customer. The way they "hold your hand" and walk you through everything so you completely understand all of the features is amazing! One of my favorite features is that when setting up services, there is a place you can require a client to view that offers add on services. I love the option to have a separate phone number so you can text/call in app instead of using your personal number. The ease of scheduling for clients is great. The importing of all my client info was great, and time saving. Well worth the money for all the features it offers. #### Cons Honestly, the only thing I haven't liked is that when I am creating an "offer' with a promo code, it was a little limiting. There were work arounds for everything i was trying to do, but trying to provide a very specific offer was a little frustrating. No where near a deal breaker. #### Reasons for choosing Mangomint Mangomint had the best customer service, the best onboarding, the most features for the price. Everything was "all in one place" which makes it so much easier to run the "business" side of my salon. #### Reasons for switching to Mangomint Gloss was so far behind. system always seemed to be "down" and i couldn't access schedule. The customizations were subpar. --- ### Owner, Smudge Nail Bar - Overall rating: 5/5 - Reviewer: Roberta S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, Mangomint is my 3rd software in 9 months. I am obsessed with Mangomint and will utilize your platform for the foreseeable future. The user interface is top notch above other software demos I have endured. Although Mangomint is higher priced than other platforms, the additional features justify the price (the value for money). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Mangomint is fantastic for the customer experience with booking and adding additional services. I can easily add a custom items for extra profit building (customer support). The profit team was essential in assisting my small business with tips and tricks for improving customer retention. The payment processing is in line with the other salon platforms. Customers rave about the security of Mangomint while booking online. Their card information isn't saved unless they choose; and they like that they don't have to do a profile. #### Cons I would suggest that Mangomint utilize text campaigns more and work this into their platform. I used Gloss Genius and I noticed I had a better ROI with text messages versus email campaigns. The refund process is poor. I have had charge back requests. There should be a streamlined process for returning deposits. The scheduling system isn't conducive to teams. I have to go between 'work hours' for each person and the appointment schedule. I have to use my iPhone to look at one view and the laptop for another. In California our nail techs are W2--which means I do their schedules. I request an At A Glance scheduling upgrade. #### Reasons for choosing Mangomint The customer service from a customer who works for Mangomint. I had a poor tech the first demo. She prompted me to try again and I did. That tech was able to convert our software over in less than a week. We had instant feedback that this was an excellent choice (customers and staff). #### Reasons for switching to Mangomint Their interfaces were clunky and kept crashing (Gloss Genius). Meevo overpromised what they could do for our salon. The customer phone calls increased because of the poor interface for booking online. Their scheduling feature needed help. --- ### Five years and going strong - Overall rating: 5/5 - Reviewer: Valerie F. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Overall, I love the app. I have used many online systems and this one has been the best. They are responsive and patient. I’m pain in ass when I am uncertain of technical things and they’re always listening. They’re always improving so I am sure the few issues I have will eventually improve. I am still a very happy customer #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I have been a user of Mangomint for at least five years. The app is easy to use. Running reports and tracking inventory, sales, etc. is extremely easy. I was able to customize how we book appointments so that my staff has more flexibility. They book the chair and time they need without the pressure of working only at one station. We are able to text message clients and do a pre-consultation. This includes being able to send images as well. It’s a cool function. #### Cons I was not a huge fan of the payroll system. It was easy to use but there were a lot of clerical issues. Emails are little tricky to draft and I’d like to see that be more of a drag and drop function. The waitlist functionality is great except for the fact that it doesn’t require a card to be put on file when someone new adds themselves to the waitlist. We’ve lost a few appointments and had a handful of no-shows because of that. #### Reasons for switching to Mangomint Vagaro had a lot of glitches and their server often shuts down --- ### User friendly, comprehensive, with wonderful customer service - Overall rating: 5/5 - Reviewer: Karlee A. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I've had an incredibly positive experience with Mangomint. I can't speak enough about their customer service and how helpful they are in answering any and all questions you have. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint is incredibly user friendly, and if you run into any issues their chat support is quick to reply. They have an extensive FAQ that walks you through every single feature and process. Online booking is easily integrated into your website with intuitive scheduling management. For example, it will ensure appointments are booked without a weird gap in a service provider's schedule. There are options to ensure one provider isn't favored over another when it comes to online bookings. Security has always been top notch on both the client and staff side. Card information is safely stored and only shows staff members the last 4 digits, never the full number. You have to walk through multiple steps to charge a client's card so they should never be accidentally charged. Client information is also secure with their personal information being able to be withheld from certain staff members. I could go on and on about each feature, because there are so many detailed and helpful ones from day to day business operations to appointment bookings. Easily the most comprehensive booking system out there. #### Cons We had tried their payroll processing system for a month but it wasn't built out enough for us to justify swapping over from our current platform. It's a more expensive option with fewer features. --- ### Mangomint Review - Overall rating: 5/5 - Reviewer: Darrell S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve really enjoyed using Mangomint at work. My employer chose it for our scheduling and client management, and it’s been incredibly easy to learn and use. One of my favorite things about it is how simple and intuitive everything feels. I can quickly check my schedule, review client notes, and manage appointments without having to dig through a bunch of menus. It does everything I need without feeling overly complicated, which makes my workday run much more smoothly. #### Cons Honestly, I haven’t run into anything that I genuinely dislike about Mangomint. Every software has a learning curve, but once I became familiar with it, everything felt very intuitive. It’s reliable, easy to navigate, and has all the features I need without being overly complicated. So far, I haven’t found any significant drawbacks worth mentioning. #### Vendor response We're thrilled to hear Mangomint meets all your needs 🥳 Thank you Darrell! Replied August 2026 --- ### Very happy client with Mangomint EHR Software - Overall rating: 5/5 - Reviewer: Jo H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall our experience with Mangomint has been great & would refer other med spas to this HIPPA compliant EHR software. Again- the team is so helpful & ready to help you with guidance / support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the functionality of the EMR software. In addition- the team at Mangomint is always so helpful, quick to reply/ offer solutions. The features for online booking/ appointment management is very easy as well! #### Cons We ran into problems with Stripe (payment processer) & I felt like the communication was limited with both Stripe & Mangomint during this time. Despite inquiring further with both - the account was held in pending with very little communication as to why or with updates as to what they needed. #### Vendor response Thank you, Jo! We're happy you enjoy the online booking and appointment management experience. Always nice to hear that 😊 Replied June 2026 --- ### Love Mangomint! Highly recommend. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We have used it for over 2 years and have had zero problems. If we have questions, we get responses very quickly to help remedy what issue we are having. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how user friendly the system is. All of the features and upgrades it has and are constantly doing. #### Cons I wish once a form was submitted, you would be able to go back in and make changes instead of deleting the form and resubmitting. #### Vendor response Love to hear it! We always strive to make the software better and better. We appreciate the kind words and feedback 😊 Replied July 2026 --- ### Love Natalie - Overall rating: 5/5 - Reviewer: Susan H. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Love working with [sensitive content hidden]. She was sweet and very accommodating. If you are charging a higher subscription. You need to have a good rep to justify the increase investment and you need to make it convenient for a change. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the sales rep [sensitive content hidden] I worked with. I was comfortable with my POS and booking platform. I noticed lots of businesses has switched to mango so I reached out. She sold me on transferring over #### Cons I didn’t like the transfer process. It was down through text and delayed. When I got a call it speed the process but getting the call for help was hard #### Reasons for switching to Mangomint Text campaign --- ### Best Customer Service - Overall rating: 5/5 - Reviewer: Carissa E. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Very helpful and accommodating as I was getting my business off the ground. It is user friendly and their customer support goes beyond my expectations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The best part of Mangomint was the support I received from [sensitive content hidden] during the launch of my business. She helped me with workflow, lead capture, referral management, and was very supportive when my launch was delayed. #### Cons I have no complaints to offer. The team has been so helpful in getting my business off the ground and in setting up payroll. ## More reviews [Next reviews](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/?page=2) --- Mangomint Reviews, Pros and Cons - 2026 Software Advice