--- title: "Mangomint Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Mangomint. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Mangomint is a good fit for you!" source_url: "https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / [Mangomint](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) / Mangomint Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/massage-therapy/mangomint-profile/) Reviews [Alternatives](https://www.softwareadvice.com/massage-therapy/mangomint-profile/alternatives/) # Mangomint User Reviews ## Reviews summary - Overall rating: 4.9/5 - Total reviews: 354 ### Secondary ratings - Ease of use: 4.9/5 - Customer support: 5.0/5 - Value for money: 4.8/5 - Functionality: 4.8/5 ### Rating distribution - 5 stars: 340 reviews (96%) - 4 stars: 12 reviews (3%) - 3 stars: 1 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - From the start, the software was already uploaded with everything we could want to run our salon, from booking to payroll to inventory and reports and it was easily customized to fit any specific needs that arose. - My favorite features are the automated flows and campaign tools—they save us so much time with appointment reminders, follow-ups, review requests, birthday messages, and marketing emails. - It offers a wide range of features that allow us to stay in consistent communication with our clients, push out marketing, create specials, and manage bookings efficiently—all in one place. ### Most mentioned cons - My only minor concern is taking cash pay, there is not a way to determine change and if I get more cash than the total, I have to calculate the remaining amount myself then input it awkwardly in the cash pay option. - It was down through text and delayed. When I got a call it speed the process but getting the call for help was hard - The clients find it difficult to see all their appointments or access their portal. ## Mangomint customer reviews Showing reviews 1-25 of 354 (page 1). ### Forever a Client of Mangomint! - Overall rating: 5/5 - Reviewer: Jess C. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Mangomint has been amazing and I am here for the long haul. I will probably never stray to another system again. It is worth the month and honestly dont feel it is that much. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the customer service that mangomint provides. If I had the smallest question they were there to help. I also love that the had a digital form feature. #### Cons I'd like to see Mangomint offer website hosting and domains to make it even more personal. But make it easy and streamlined. I have had that in the past with other systems and they were so difficult to figure out. #### Reasons for choosing Mangomint They didn’t manage teams. Then I was gonna use square POS but I wanted to streamline my business and Mangomint does #### Reasons for switching to Mangomint It was glitching and clients were not getting notifications or emails. Clients communications number one to us also square didn’t create or store forms. We so PMU and forms are very important. I love how Mangomint automatically sends the form and gets we are ready for the clients when they come in. --- ### If you’re looking for a change do it! - Overall rating: 5/5 - Reviewer: Angella S. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience had been very positive! I was very nervous at first about having to logistically switch everything over to a new software. ie: clients, gift cards, services and descriptions, but the Mangomint team handled it all for me! As a small business owner and a young mom, it made my life so much easier and I’m very glad I made the switch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint’s support team is absolutely incredible. I've used many other spa/salon software programs, but none have been as quick, helpful, or kind as Mangomint’s team. The interface is also super aesthetic and easy to use which is amazing if you don’t have a super tech-savvy clientele. For the price what you get is amazing it’s very simple and you can do a lot with it. Managing two calendars for myself and my staff, scheduling, rebooking, and client management, is super easy with their app! Highly recommend this service! #### Cons There's a few things you have manually do one at a time, such as vacations or leaves. You can’t select a range. #### Reasons for choosing Mangomint Easy of use. Price point. It is literally made for spa owners not just random professions. #### Reasons for switching to Mangomint Their software was impossible to use. It was constantly down, and clients had such a difficult time booking appointments with me it required so many extra steps to make an appointment. I also did not like that it was pulling traffic away from my website and bringing potential clients and my current clients to their site instead where they could see what I offer/book. I put in a lot of work with my website it’s beautifully designed and I want traffic going there so I can grow. --- ### Amazing software has really elevated our salon experience! - Overall rating: 5/5 - Reviewer: Ada L. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Its been great no complains, amazing addition to our daily operations, easy to use and understand for all our staff #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and makes day to day operations and makes running the salon effortless due to all the features #### Cons Doesn't integrate with Vish or Moneris yet, however we have been able to make it work and hopefully soon the integrations will take place #### Reasons for switching to Mangomint Both Milano and Klickbook were very disappointing softwares that kept on crashing --- ### The Spa and Salon Software I Had Been Searching For - Overall rating: 5/5 - Reviewer: Betty C. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Our overall experience has been delightful. The Mangomint team is professional, responsive, and genuinely appreciative of its clients. The software feels thoughtfully designed by people who understand the industry and care about helping businesses succeed. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint offers intuitive, innovative software at an excellent value. Appointment scheduling and client management are seamless, and the platform provides strong security for sensitive client information. Most importantly, their customer support is exceptional. The Mangomint team genuinely listens to its clients and continually develops tools that better support the real-world needs of spa and salon businesses. #### Cons We have experienced some difficulty with how standard fees are applied to client transactions. I would appreciate greater flexibility and customization in this area. #### Reasons for switching to Mangomint I was unhappy with the product as well as the customer service. --- ### mango mint - Overall rating: 5/5 - Reviewer: Danielle G. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, my experience with Mangomint has been very positive. It is easy to use, intuitive, and has made managing my business and day-to-day operations much simpler. My biggest frustration is the cost, especially when adding additional features like client messaging, but overall I’ve been happy with the platform and the convenience it provides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Mangomint is how easy it is to use. The platform is simple, intuitive, and makes managing appointments, clients, and day-to-day business operations feel effortless. #### Cons What I like least about Mangomint is the overall cost, especially with the add-ons being so expensive. The additional fees can add up quickly, particularly for features like messaging clients directly through the system. #### Reasons for switching to Mangomint i opened up a shop with more employees so i needed a platform that could handle more. --- ### 10/10 You need this to be a profitable salon - Overall rating: 5/5 - Reviewer: Amanda H. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered So far, it has been a 10. The onboarding process is seamless and easier than expected. The constant support and check ins are clutch to an owner wearing many different hats. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The clear systems that separate owner and employee. It i clearly set up to run a profitable business. #### Cons I don't have any complaints. #### Reasons for switching to Mangomint GG is great for solo providers and it should have stayed that way. They are focusing on "shiny" new things to attract new users when they should be focusing on how to be the most efficient for indie service providers. Too many changes at once would cause the system to crash, delete appointments etc. The checkout process is a mess and takes too long. Their Giftcard process is backwards and can get someone in hot water when it comes to tax time and running reports. Also, the reports had glitches and I would have to g in manually and add service totals to make sure I was paying commission stylist the correct amount. --- ### Best Booking Software EVER! - Overall rating: 5/5 - Reviewer: Tiffany G. - Verified reviewer: Yes - Industry: Retail - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered I love the software it’s so seamless they are always making updates that benefit running your business! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Software is user friendly & you get to interact with humans! Love that & they care about their users! #### Cons The price point but they lowered it ♥️honestly I have nothing bad to say about Mangomint. They are the best! #### Reasons for choosing Mangomint MM had way more to offer. They made the transfer easy. And again I got to speak to humans to set it up #### Reasons for switching to Mangomint It wasn’t user friendly and I couldn’t speak to someone when I had issues with the software --- ### Skin Factor gives 5 stars! - Overall rating: 5/5 - Reviewer: Lisa K. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Love that they decreased their prices recently. Love that they are constantly evolving with new features #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros easy system to navigate, super helpful and prompt customer service, price for the system and what it offers #### Cons Wish they could bring in an AI bot to help with leads, I recently met with a rep from Podium and that is the one feature that could help my practice thrive #### Reasons for switching to Mangomint Patient now too expensive and too much for my medi spa --- ### Give it a try! We highly recommend Mangomint! - Overall rating: 5/5 - Reviewer: Trissa P. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered The customer support is awesome. The features they provide for our type of business (massage/spa) are amazing. It's so easy to use. Saves time. Is simple and straightforward for our clients. We are so happy we chose Mangomint! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint made switching from my current booking software so easy! They have been very helpful in answering questions and explaining how Mangomint works. It has all the features my business needs to be successful and it works so smoothly. It's already saved me and my staff time. We love it! #### Cons So far there isn't really anything I dislike about Mangomint. I'm continuing to learn more about the features, since we only switched a week ago. #### Reasons for switching to Mangomint Square was awful. It made me and my staffs jobs so difficult and complicated --- ### Happy I switched, Mangomint exceeded my expectations - Overall rating: 5/5 - Reviewer: Breanna P. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Overall I have had a great experience with Mangomint as a software and also with every employee I have interacted with. I am excited to get to know the program more and utilize all the new features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Setup, data transfer & customer support were amazing and very smooth. Scheduling and appointment management is very easy and setup in a way that you can edit, add services, change clients, dates/times, or anything about the appointment all from one screen and that is a major upgrade from our last booking system. The user interface is beautiful and modern and I think it will be easier for clients to navigate. #### Cons Mangomint is pricier than other booking sites, but the availability to have our phone service connected to the Mangomint app is a major advantage and makes the price increase seem more worth it. #### Reasons for switching to Mangomint Unreliable program and didnt feel updated or modern --- ### Best salon software, hands down!! - Overall rating: 5/5 - Reviewer: Jasmine D. - Verified reviewer: Yes - Industry: Hospitality - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Mangomint has been absolutely wonderful! Never had any issues with customer service, billing, or tech support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I absolutely LOVE Mangomint! I have tried Booker, Vagaro, Styleseat, Acuity, Phorest, Zenoti, Meevo 2, Wellness Living, and Aura Salon. Mangomint has all the bells and whistles, and has NEVER crashed! The interface is smooth, glitch free, and not complex to learn. Most importantly their customer service support is top tier. They respond same day, and they actually follow up on your questions and concerns. A major plus is that they actually listen to their beauty professional subscribers and actually implement feature request!!!! I love how they have treated us over the years. One year I left to go to Booker, and switched right back to Mangomint a year later. I don't have the capacity to allow a software to make business ownership more difficult. Work smarter not harder. They've sent a representative to my salon and gave us merch and sent us cookies. They really value their beauty professional subscribers. #### Cons I love every feature Mangomint has to offer!! We are awaiting for a much needed feature request to auto charge no-shows, and add product variants. #### Reasons for switching to Mangomint Booker's interfact is complex, dos-like, and glitches a lot. #### Vendor response We're so glad Mangomint's worked so well for you! We do love our beauty pros. Replied June 2026 --- ### 25 years and I think we finally have a winner with MangoMint - Overall rating: 5/5 - Reviewer: Hollie M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered So far I am absolutely loving it. As long as HSA goes through, I believe we are here to stay. The ease of use, data transfer and absolutely kind, knowledgeable and professional support has been above and beyond any I’ve experienced in my 25 years as a medical massage therapist and spa owner. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The ease of use for the client is so much better than Vagoro. I constantly got complaints about having to sign up for a third party to get an appointment. That’s gone. Onboarding was amazing. The support team has been exceptional and the data transfer from Vagaro to Mangomint has been exceptional. Vagaro was having way to many down days, especially on busy gift zero sales holidays. I have feedback for a year and told them I might be leaving. Nothing changed, so here we are. I am a smaller sized spa. However, when Inlokk at all the added up expenses with Vagaro, Mango Mint is not much different and the exceptional service and client ease of use has, so far, been amazing. #### Cons Not having bundling has been a real negative for us and I’m sure many spa’s/salons. There are work arounds and they say they are working on it. So fingers crossed. The HSA set up has been ridiculous. That isn’t Mangomint but not is the credit card processing company THEY CHOOSE. this will be a game changer if we aren’t accepted I’ll have to reconsider. #### Reasons for choosing Mangomint Not enough massage therapy and spa specific options. Though, they do have bundling. There were others I can’t remember but looked and many. #### Reasons for switching to Mangomint Vagaro had too much downtime when we were unable to access the calendar or the program at all from both phones and computer computers. Especially on holidays when we sell most of our gift cards! I told them this was a major issue and gave them a year to make it better nothing changed. After the second Mother’s Day, I started looking. Also, I often got complaints from patients who felt uncomfortable with Vagaro‘s booking process. They did not want to sign up or give their credit card information to what look like a third-party booking company. I often got calls or text from people wanting to book directly with me, which kind of negates the purpose of having online booking. #### Vendor response We're so happy you found us 💕 So glad you're seeing the value in our system. We're very proud to have build a software that doesn't cost our customers by having downtime. Thank you so much for this review! Replied June 2026 --- ### Mangomint is wonderful!! - Overall rating: 5/5 - Reviewer: Lindsay A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered Again, I have been very happy here and loved using the system. It is simple, minimalistic and customer service has always been wonderful. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the simplistic look of Mangomint. The back end of the software is also very easy to set up and make changes to the menu, services, packages or memberships. It is a very clean look for the clients and also for the back end and you work on setting up appointments. I love the express booking feature, placing the appointment on the calendar and having a link sent to the client to confirm date, time, and credit card info is wonderful. Many times, clients message to get a good time to come in instead of booking themselves. This way, I have the cc on file in case of any no-shows or late cancellations. I also like the express checkout. The support, any time I have needed anything, has also been wonderful, and that is very important when working with a company! #### Cons The cost is high. I knew that going in as a solo provider, I knew they were geared to bigger salons, but some of the features I loved here I could not find in other software, such as the express booking. I would love it if the Forms app were included in the price. Filling out consents is crucial, and I wish that were included in the price for the service. I pay for it and upgraded to the next tier so I could have memberships, because having it all in one profile just makes my brain happier. #### Reasons for choosing Mangomint Since I am solo, the price point was a better option for me. But there were features they didn't have that I loved about Mangomint and wanted to choose for them. #### Reasons for switching to Mangomint I loved Jane App, but they did not have the appointment add-on options, and I really wanted those features, so I did not have to create more than one appointment to get an add-on. I think they are about to implement that, but I switched to have access to that, and then I loved other features about Mangomint that I did not have before, such as the express checkout --- ### Client friendly, [sensitive content hidden] approved - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2026 - Review source details: This review was submitted organically. No incentive was offered I have been using Mangomint for 6 months and my salon growth has been noticeable. Any questions are answered with a smiling face. And my cost is nearly half that of a competitor, while sticking to my branding much better. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros First, the cost is worlds different from other premium systems and I'm not missing anything. Onboarding was so smooth, with video meetings whenever I needed to go over all the features. My clients are loving how smooth the interface is and how seamlessly they can schedule appointments. Self-check out is so cool! #### Cons I Which the reporting functions were a little more intuitive. I am having a hard time gathering information or knowing where to look, even though it is all available. #### Reasons for choosing Mangomint The interface still looked cheap and repetitive compared to Mangomint #### Reasons for switching to Mangomint at almost $500 a month, it was not a pretty system --- ### MangoMint is awesome! - Overall rating: 5/5 - Reviewer: Kelly M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered My experience with MangoMint has been great. The staff is friendly and communicates in a timely manner. The only change I've made since using the service was to switch payroll providers. That was not due to anything MangoMint did as far as service, it was cost savings for me. Aside from that I have had a great experience. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I am a new nail salon owner. MangoMint has helped so much with an easy interface platform and extremely helpful, on-call assistance. I am able to use the platform to manage schedules and appointments with ease. I did integrate the online booking tool to my website and my guest love how easy it is to use. #### Cons If I could add one feature to MangoMint it would be automatic rebooking screen pop up as soon as payment is done on the terminal. We do ask each guest to rebook but if MangoMint could automatically suggest an appointment at +2 or +3 weeks that would be very helpful. #### Reasons for choosing Mangomint MangoMint offers membership and the other company did not. #### Vendor response Congrats on being a new salon owner! We're happy to hear that you're loving the online booking and ease of use. We appreciate the feedback! Our new rebooking feature should solve that request. You can rebook appointments in a couple clicks after checkout. You can also customize the time intervals to be +2 or +3 weeks. It doesn't appear on the payment terminal but you'll be able to easily access it on your end. Replied April 2026 --- ### A great app & team! Highly recommend - Overall rating: 5/5 - Reviewer: Lisa B. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2026 - Review source details: This review was submitted organically. No incentive was offered I have 5 spas using Mangomint and any future spas we have will also use Mangomint. Their customer service is amazing and their app is very easy to use. I love that they are constantly making improvements and are receptive to feedback. It's a great company! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Incredible customer support team - very timely, friendly, and helpful. User-friendly and intuitive app interface. Easy to use for providers and clients. Constantly improving the app and launching new features. Really great service and team all around! #### Cons We had some issues with card readers in the past, but were never able to identify why. I have 5 spas on Mangomint and it's not easy to switch between different spas. #### Reasons for choosing Mangomint Mangomint had better features, a more helpful team, and was easier to use #### Reasons for switching to Mangomint Mangomint had better features and was easier to use #### Vendor response Our customer support team is the best! Thank you for the kind words. We're so glad you're enjoying your experience with Mangomint. 😊 Replied April 2026 --- ### Top-Tier Booking Software with Exceptional Support and Security - Overall rating: 5/5 - Reviewer: Daniel F. - Verified reviewer: Yes - Industry: Education Management - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This review was submitted organically. No incentive was offered Our experience has been outstanding. We transitioned from Booker/Mindbody earlier this year, and the difference has been night and day. Mangomint has improved every aspect of our workflow, from appointment management to payment processing, and their call and chat support has been there every step of the way. The system is reliable, secure, and easy for both our team and our clients to use. We’ve experienced very minimal downtime (if any), and on the rare occasions there are updates or issues, they communicate transparently and resolve things quickly with no impact on our business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mangomint excels across the board, but what stands out most is their customer support, both chat and call support are responsive, knowledgeable, and genuinely helpful. The user interface is clean, modern, and incredibly intuitive, making day-to-day appointment management seamless. Payment processing is smooth and reliable, and we’ve had zero issues with transactions or client checkouts. Overall, the value for money is excellent given the features, support, and reliability. #### Cons There’s very little to complain about. The only minor downside was the initial learning curve when transitioning from Booker/Mindbody, but even that was made easier by Mangomint’s excellent onboarding and support team. Some advanced features may require a bit of training, but the support team is always there to help. #### Reasons for choosing Mangomint Overall cost, support, and flow of the software. #### Reasons for switching to Mangomint Because of constant technical issues, high cost, and length of time it would take to get customer support and issues resolved. --- ### The best booking and POS platform for a spa! - Overall rating: 5/5 - Reviewer: Valentina A. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: November 2025 - Review source details: This review was submitted organically. No incentive was offered After using multiple scheduling platforms and having frustrations with all of them, I have been more than happy with Mangomint. Not only does it have every feature I need in my business, the system is very reliable and hardly ever glitches if at all which was a constant problem with other platforms I've used. Overall I'm extremely happy with Mangomint and I hope they continue to improve the user experience and features to keep it top notch! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the clean and easy to use platform. It's not only easy for my team to use, but also for the client to use. I love that clients don't need a login to book online, and the process to book online is very simple and straight forward. There is almost every single feature you could ask for in a booking site, and they continue to add more! Any time I need assistance, I get a real person to help me and they're always friendly and able to help me out. #### Cons I wish there were a few more features like a longer checkout period with the self checkout link which expires quickly, and better gap prevention on the online scheduling. The cancel/reschedule link could also be more visible on the the confirmation messages. The card readers are also finicky but I've had that issue with every card reader from every other booking platform/pos system I've used #### Reasons for choosing Mangomint The price was better and the software was easier to use #### Reasons for switching to Mangomint I needed a software that was reliable and Vagaro was extremely glitchy and difficult for the client to use. We were constantly having issues with online booking and the software glitching #### Vendor response So glad we could upgrade your online booking! And yes always real people on our support chat 100% 👩‍💻 Replied December 2025 --- ### I’d definitely recommend MangoMint - Overall rating: 5/5 - Reviewer: Freda B. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2025 - Review source details: This review was submitted organically. No incentive was offered I’m a huge fan of MangoMint. The user experience is easy and seamless, the customer support is top tier and it works for my team. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The customer support is unmatched. The response time is so quick and you’re clearly speaking with an actual human that isn’t just reading a script but knows how the system works and wants to see you succeed without wasting your time. Also, I love the features like two way messaging, text reminders and our ability to write our newsletter and filter clients based on the message we’re sending. #### Cons I wish when running reports that there was a drop down menu instead of having to scroll through each month. Additionally, I’m really getting into tracking my KPI’s and sometimes I have to play around with the reports to get the info I need. But overall I’m still really happy with the reports you can run. #### Reasons for choosing Mangomint The user experience for Vagaro was the worst. And I don’t like that other business were advertised on your page. #### Reasons for switching to Mangomint Acuity lacked features, support and seemed too basic #### Vendor response Hi Freda! We appreciate you shouting out our wonderful support team. It means a lot when people notice the effort they put into helping our customers. Please let the support team know if you have specific feedback around KPIs/reports you'd like to see. They can pass it along to our product team. Replied October 2025 --- ### Nothing less than Impressed - Overall rating: 5/5 - Reviewer: Beth M. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered Mangomint has helped Fix Studios get back to focusing on our clients instead of our platform. It is nice to partner with a company that values it's clients as much as we do. I cannot say enough how the surprise swag box impressed me. It made me feel like Mangomint values Fix Studios just like we value our clients. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Fix Studios switched to Mangomint after utilizing an overcomplicated, frustrating platform. Mangomint is a tremendous value for the money and their customer service is fantastic. When we made the switch to Mangomint it was so easy and the data import was done with impressive time. The user inertface is easy to use and customization features are great. #### Cons What I like least about Mangomint is that their customer support is so fast at answering their chats I don't have time for the ladies room. #### Reasons for choosing Mangomint The look of the platform, the responsiveness of the sales and customer support team, and of course the bottom line. #### Reasons for switching to Mangomint MB is over complicated, stressful and very expensive with contracts that omit some rules. --- ### Relaxation Meets Automation: The Spa Software You’ve Been Waiting For - Overall rating: 5/5 - Reviewer: Nicky S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2025 - Review source details: This review was submitted organically. No incentive was offered We have been using Mangomint for 14 months. The customers even like the software and how easy it is for them to book appointments online and purchase gift cards. We have had a much lower no show rate due to the amount of communication messages that get sent to our clients as well. The ease of navigation, learning center and customer support are top notch! I cannot say enough good things about Mangomint. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Mangomint, is how easy and quick customer service gets back to me when I have a question regarding the system. I personally set up the software for our Day and Med Spa and Mangomint was with me every step of the way. I also like how they take my recommendations into consideration and often do updates/upgrades to make the system work even more flawlessly. #### Cons There is honestly, nothing I like least about Mangomint. It's very user friendly. I have trained my entire front desk staff on the software, and we have minimal issues with it. #### Reasons for switching to Mangomint Daysmart was extremely slow for our busy day and medical spa. --- ### Responsive, Evolving, and Client-Friendly Booking Software - Overall rating: 5/5 - Reviewer: Donica J. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: January 2026 - Review source details: This review was submitted organically. No incentive was offered We’ve had a great experience using this booking software. The team is consistently making updates based on our needs and even specific requests, which makes us feel heard and supported. Anytime we’ve had an issue or question, their response time has been quick and helpful. From the client side, the platform is very easy to navigate. It offers a wide range of features that allow us to stay in consistent communication with our clients, push out marketing, create specials, and manage bookings efficiently—all in one place. Overall, it’s been a great tool for both our staff and our guests, and we truly love using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros One of the biggest strengths of this software is how responsive the team is to user feedback. Updates are frequently made based on real needs and specific requests, which makes the platform feel tailored rather than generic. The software is also very user-friendly for clients, making booking and communication simple and seamless. There are numerous built-in features that allow us to consistently message clients, share marketing content, build specials, and stay connected without needing multiple systems. Overall, it’s an efficient, well-rounded platform that supports both day-to-day operations and client engagement. #### Cons Because the software is always evolving (which is ultimately a good thing), there are frequent updates. The only minor downside is having to continuously update staff and occasionally remind clients about new features or changes. That said, it’s not a major con—just part of using a platform that’s actively improving. #### Vendor response Hi Donica! We're so glad we can help with your day-to-day operations and client communication. It's amazing to know that you're being heard when you make requests. Our software is built with lots of input from customers like you, so thank you for recognizing that. We really appreciate the kind words. Replied February 2026 --- ### Mangomint Review - Overall rating: 5/5 - Reviewer: Darrell S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I’ve really enjoyed using Mangomint at work. My employer chose it for our scheduling and client management, and it’s been incredibly easy to learn and use. One of my favorite things about it is how simple and intuitive everything feels. I can quickly check my schedule, review client notes, and manage appointments without having to dig through a bunch of menus. It does everything I need without feeling overly complicated, which makes my workday run much more smoothly. #### Cons Honestly, I haven’t run into anything that I genuinely dislike about Mangomint. Every software has a learning curve, but once I became familiar with it, everything felt very intuitive. It’s reliable, easy to navigate, and has all the features I need without being overly complicated. So far, I haven’t found any significant drawbacks worth mentioning. #### Vendor response We're thrilled to hear Mangomint meets all your needs 🥳 Thank you Darrell! Replied August 2026 --- ### Very happy client with Mangomint EHR Software - Overall rating: 5/5 - Reviewer: Jo H. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall our experience with Mangomint has been great & would refer other med spas to this HIPPA compliant EHR software. Again- the team is so helpful & ready to help you with guidance / support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and the functionality of the EMR software. In addition- the team at Mangomint is always so helpful, quick to reply/ offer solutions. The features for online booking/ appointment management is very easy as well! #### Cons We ran into problems with Stripe (payment processer) & I felt like the communication was limited with both Stripe & Mangomint during this time. Despite inquiring further with both - the account was held in pending with very little communication as to why or with updates as to what they needed. #### Vendor response Thank you, Jo! We're happy you enjoy the online booking and appointment management experience. Always nice to hear that 😊 Replied June 2026 --- ### Love Mangomint! Highly recommend. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered We have used it for over 2 years and have had zero problems. If we have questions, we get responses very quickly to help remedy what issue we are having. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We love how user friendly the system is. All of the features and upgrades it has and are constantly doing. #### Cons I wish once a form was submitted, you would be able to go back in and make changes instead of deleting the form and resubmitting. #### Vendor response Love to hear it! We always strive to make the software better and better. We appreciate the kind words and feedback 😊 Replied July 2026 ## More reviews [Next reviews](https://www.softwareadvice.com/massage-therapy/mangomint-profile/reviews/?page=2) --- Mangomint Reviews, Pros and Cons - 2026 Software Advice