Noterro

RATING:

4.8

(506)

About Noterro

Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice Need to chat? Head to our support page and book a call with a Noterro expert!

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

Noterro Pricing

$25/month Optional extras: Text Messaging, File Storage, Call Reminders, Additional Practitioners.

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

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Noterro Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for Noterro

1 - 5 of 507 Reviews

Noel

Health, Wellness and Fitness, 1 employee

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed November 2021

Noterro makes note keeping and compliance so easy

User Profile

Thomas

Verified reviewer

Medical Practice, 1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed September 2022

Keeping the product after free trial

PROS

Scheduling very simple ; works well and basically sets itself up. Haven't tried uploading my own form(s) yet, hoping this will be easy.

CONS

At this point the program is not able to fax or send a note to a physician directly from the template: have to download to my computer and send as an attachment. Noterro hopes to add this at some point but not in the works yet.

Reason for choosing Noterro

Inexpensive and has proven to meet my needs, which are pretty minimal in a one-person department. It should be noted that once you get through a free trial and have established the use of the program, that switching is less likely just from the time/hassle standpoint; but if the program wasn't good I wouldn't keep it.

Vendor Response

Thanks for the review Thomas!

Replied October 2022

Allie

Hospital & Health Care, 1 employee

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

If I can figure it out … you will too.

Awesome & fast customer service , user friendly, tutorials online make it easy to understand.

PROS

Simple. Cost effective. Everything in one spot. Calender sync. Easy to use.

CONS

I wish there were more templates to choose from!

Reason for choosing Noterro

Price. Layout. All in one service. And wonderful fast support when needed.

Reasons for switching to Noterro

Needed somewhere for charting/ booking appts and payment /invoicing and noterro has all of those features.

Vendor Response

Thanks for the kind words Allie.

Replied March 2024

Lisa

Health, Wellness and Fitness, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Easy to set up and use!

The set up was easier than I expected - I just followed along with the YouTube videos and was pleasantly surprised with the process.

PROS

I like everything about this program. I especially like that it is all integrated - booking, files, billing, reminders, it’s all here :)

CONS

The only thing I’ve come across that is like to be able to set is specific times for people to book in instead of having a booking window.

Reason for choosing Noterro

Noterro had everything I needed at a price I liked.

Vendor Response

Thanks for the review Lisa!

Replied August 2023

James

Medical Practice, 2-10 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

2

EASE OF USE

2

VALUE FOR MONEY

2

CUSTOMER SUPPORT

3

FUNCTIONALITY

1

Reviewed July 2023

Why can't we print out a daily schedule as listed below?

See above.

PROS

Cheap, no setup fee. Can cancel anytime.

CONS

The only thing we wanted to use it for is for patient scheduling and we need to be able to print out on paper a daily schedule as a spreadsheet including exam time, exam type, patient name, patient date of birth, phone number, insurance company, insurance ID number, has appointment been confirmed? (yes or no), initials of staff member who scheduled, and notes. We checked with Noterro help and they said the only way to make such a printout was to import it into Excel (which is impractical) or just put all the info in the notes, which we are doing for now until we find another software that can do this fundamental scheduling task. At least it will be easy to cancel Noterro, which will be fine for a few months.

Reason for choosing Noterro

cheap, temporary but imperfect solution

Vendor Response

James, sorry for the confusion on this. You are able to print your schedule to paper including almost all of the fields you mentioned. This is done from the Events report. Additionally, you can configure this report and save it as your own template, so you don't need to re-configure it each time you want to run it. There are only a few fields which you mentioned that aren't on that report, but likely could be added. We take customer feedback regularly and use it towards product updates. I'd recommend connecting on a call to go over what you mentioned. The entirety of what you listed as a Con could likely be resolved within a phone call. Just book a time to chat with me here, I'm happy to help. -Ryan https://calendly.com/noterro-migration/technical-support

Replied July 2023