--- title: "Matillion Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Matillion. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Matillion is a good fit for you!" source_url: "https://www.softwareadvice.com/master-data-management/matillion-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [ETL Software](https://www.softwareadvice.com/bi/etl-software-comparison/) / [Matillion](https://www.softwareadvice.com/master-data-management/matillion-profile/) / Matillion Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/master-data-management/matillion-profile/) Reviews [Alternatives](https://www.softwareadvice.com/master-data-management/matillion-profile/alternatives/) # Matillion User Reviews ## Reviews summary - Overall rating: 4.3/5 - Total reviews: 111 ### Secondary ratings - Ease of use: 4.4/5 - Customer support: 4.5/5 - Value for money: 4.1/5 - Functionality: 4.1/5 ### Rating distribution - 5 stars: 45 reviews (41%) - 4 stars: 54 reviews (49%) - 3 stars: 10 reviews (9%) - 2 stars: 2 reviews (2%) - 1 star: 0 reviews (0%) ### Most mentioned pros - The data transfer rates are incredibly good since the product locates in cloud infrastructure and the infrastructure can be scaled up when required. - It can be used to build extremely complex workflows to handle data. - Matillion is a cloud based ELT tool and it is very easy to use . ### Most mentioned cons - Phone support is useless as no one answers, and it takes a few days to get an answer via email. - So whenever you click a wrong button or value, it will be saved unless you undo the changes made and when working with huge complex workflows it can be really time-consuming to find the source of the issue. - After 1 year of trying to fix OOM errors and doubling our instance size, we still get them monthly. ## Matillion customer reviews Showing reviews 1-25 of 111 (page 1). ### Not worth the cost compared to other alternatives now - Overall rating: 3/5 - Reviewer: Daniel K. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 201-500 employees - Product usage: Used monthly for more than 2 years - Reviewed: March 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Snowflake has added more native connectors and data ingestion features making it less appealing to go with a third-party tool. Meanwhile Matillion keeps raising their price so it's no longer competitive. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's cloud-based and fairly flexible. It's good that it connects with all the common data warehouses. #### Cons The cost keeps ratcheting up, outpacing inflation. The environment keeps needing to be updated, and it's no longer competitive with other options. #### Reasons for choosing Matillion Cost is based on how much data you're processing vs. how much time you are using the server. This means fivetran is not cost effective for bulk loading tasks. #### Reasons for switching to Matillion We still use Alteryx for detailed ETL tasks, but Matillion is way faster for bulk loading operations into Snowflake. If Matillion could build out more data transformation tools then we may consider switching entirely. --- ### Matillion Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Media Production - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We're using Matillion for all the ETL in our environement: 3000 employees, around 500 BI users, around 30 different systems that we connected to. We were able to switch some existing jobs from Talend and create a whole lot more in just 6 minutes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros + Fast & easy to use + Completely embedded into AWS environement + Comes light, it's not overloaded with stuff no one uses + Some really innovative features #### Cons - Sometimes feels like not "fully under control", e.g. when a component runs into an OutOfMemory, the whole environement crashes. And there are different ways to trigger that... - Scheduling overview could be more sophisticated, it's kind of hard to have a proper overview there - Variable handling seems sometimes to be a bit difficult, e.g. when setting it in one process, it's not always set in sub-jobs - In some cases, one can see that Matillion is still "under development": Same features are available in some components, but are missing in others --- ### Responsive to User Needs - Overall rating: 3/5 - Reviewer: Roger F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Gets better and better with each release. Keep up the good work! #### Ratings breakdown - Ease of use: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've been using Matillion for about 2 and a half years. I've seen the software improve so much in that time. If I ever found a feature to be lacking, it would be included within the next couple release cycles. The software really seems to adapt as user needs have been evolving. Some of my favorite recent features are the ability to configure some components with just text (really saves me time) and the many Grid orchestration components which allow me to greatly reduce the complexity of the orchestration jobs. #### Cons UX is sometimes lacking or inconsistent. For example, let's say my goal is to replace an existing job with a new job of the same name. I delete the old job, and import the new one with the same name. All Orchestration components that used that job will understand to use the new job, but for some reason the scheduler doesn't. Also, jobs will have validation errors simply because the components haven't been validated (grey borders). It can be confusing because you may be searching for an error in your work when all you actually have to do is revalidate the job. --- ### Best and very much compatible ETL for Redshift - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros 1.)All the components and transfomrations availability 2.)Specially oriented for data ingestion process using all aws services like rds, s3, sns, redshift 3.)easy admin, ssl setup 4.)very easy diagromatical representation of jobs #### Cons the latest button change for "switch version" --- ### First class ETL for everyone - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Online Media - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've been able to concentrate all data sources in one place and do a proper transformation and normalization of data to feed the Visualization layer. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use for non-tech (engineers) users. #### Cons Lacks testing stage before production and more flexibility to sample data. --- ### Matillion Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros Matillion is very easy to use. It's simplicity allows you to drag an drop components to easily create orchestrations. It also simple to create shared jobs and use the components. #### Cons Although there is a decent set of components, they are not very versatile, hence I end up using a SQL script instead. For example, the S3 unload component does not allow one to specify some criteria and some fields are mandatory whereas I would not have to specify such specific criteria when doing this from an SQL script. --- ### Is Great - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall extract and load data strategies is very powerfull #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 2/5 - Functionality: 3/5 #### Pros Is easy and is real pay as you use, that is very important for latinoamerica business #### Cons That you can't write in other destinations #### Reasons for choosing Matillion easy #### Reasons for switching to Matillion is cheaper --- ### A good solution for a one man data shop - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. In the scope of a sole user, it's a very powerful tool. One can get a production ETL job up and running in hours starting from scratch. After a while, it's pretty hard to figure what is where and if more than one user contributes to the flows it can be painful to understand changes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Functionality: 4/5 #### Pros Easy to learn Visual interface Pretty reliable #### Cons Version control Search Explaining dependencies --- ### Matiilion - Cloud based, scalable, available ELT for Big data - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: November 2020 - Review source details: This review was submitted organically. No incentive was offered Overall it is user-friendly, easy to develop & deploy, secure ELT for big data use cases. It supports a lot of already built useful connectors, which helps to reduce marketability cost and time. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros 1) Easy to use 2) Several ingestion integrations 3) Custom RDBMS ingestion support 4) Robust transformation and Orchestration components #### Cons No availability of change data capture feature for many databases --- ### Good - Overall rating: 5/5 - Reviewer: Jose Mari T. - Verified reviewer: Yes - Industry: Oil & Energy - Company size: 201-500 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Matillion is good and I'm sure it could be better. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I like the stability of the product. We haven't updated our version since we started. #### Cons Can't use simple SQL Functions like CURRENT_DATE in FIlter Component. And no Automatic Update. --- ### Great data tool! - Overall rating: 4/5 - Reviewer: Luke M. - Verified reviewer: Yes - Industry: Information Services - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great. Good customer service, quality product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Makes for very fast development with lots of built in connectors. Visual layout of complex data pipelines is a big plus. #### Cons Out of memory errors. We use this for a lot of production applications. After 1 year of trying to fix OOM errors and doubling our instance size, we still get them monthly. I love matillion but I wish it were more reliable. The billing structure contributes to the problem as well. We can't run matillion on a big instance without significantly increasing our licensing fees. I wish they were independant. --- ### Matillion when used with Google BigQuery - Overall rating: 4/5 - Reviewer: Susan D. - Verified reviewer: Yes - Industry: Building Materials - Company size: 5001-10000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We are now using Matillion as our TL tool to load into our Google Data Lake which will be the source of all our BI reporting data (replacing SQL servers). Matillion is easy to install (Google Marketplace, one click build), easy to use initially, sometimes lacks a few specialist bits (usually around new things in the Google estate), but theses can be overcome by using scripts or sql statements and I am sure some will become components in their own right. Matillion support is very good - I usually get a response within the hour #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros From an engineers point of view one of the selling points for Matillion (apart from the absolute simplicity of use - at least to start with) is that it produces its own documentation !! #### Cons Sometimes the error messages can be confusing , but this is often down to the messages coming from BigQuery. Its also not always obvious that it is producing SQL statement 'under the hood' and that can mean breaking sql statement size limits without realising it --- ### A Great Cloud-based Tool - Overall rating: 5/5 - Reviewer: Mark E. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I like it overall. It is easy to quickly learn and get up to speed. It is made to work in the environment I'm working in (AWS) and has a nice, clean browser-based interface to build and schedule jobs in EC2. Email-based support is responsive. However, I sometimes feel it is too expensive compared to alternatives for the value it adds and the ELT model, while beneficial in many ways, hamstrings the component feature-set. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Well integrated with AWS. Great browser-based interface. Develop in the same place where the code will run, as opposed to other solutions I use that develop in Windows and run in Linux. Easy to schedule. #### Cons I have mixed feelings on the overall value. The hourly rate really adds up over time. This is probably my biggest misgiving. Otherwise, I sometimes get frustrated with the ELT model because it means if the feature you need isn't supported within Redshift, it's up to you to create Python scripts or Bash scripts to enable it. --- ### MELT - Overall rating: 4/5 - Reviewer: Despina C. - Verified reviewer: Yes - Industry: Construction - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to learn and use. The knowledge from other products is transferable. The documentation is amazing (one probably cannot understand how good without the experience). Support is always available and of good quality. #### Cons There is no restart-from-point-of-failure option for failed loads. Everything has to start from scratch or remaining jobs need to be run manually. #### Reasons for switching to Matillion Inadequate return on investment. --- ### Good ease of use, should improve customer service - Overall rating: 5/5 - Reviewer: Venkata Aditya C. - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. With the tools given most of the business problems can be solved(not in an efficient way though if you consider SnowFlake), but there's a lot of room for improvement on the customer service side. Also, having the same functionalities for both RedShift and SnowFlake would make it a lot better, for now there are more functionalities and components for RedShift. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The tool was very easy to use and was intuitive most of the time. The functions and components for RedShift were amazing even though I didn't use them #### Cons 1. Initially the customer service was good, calls were being scheduled either on the same day or on the next day. But once you start using it, support calls would take weeks. Sometimes support will say they'll get back to you but they don't. 2. In one particular instance, a support executive said they would get back to me because they couldn't find an immediate solution, but even after 3 weeks there was absolutely no response on their side. I got a reply after I followed up again though. 3. There are good amount of components for RedShift which are not available for SnowFlake, I hope they would incorporate them as soon as possible. --- ### Does the job very well - Overall rating: 4/5 - Reviewer: Amit S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been using Matillion since September 2018 and at the beginning i didn't like it very much as i dont had hands on experience using Matillion. But later my work has increased a lot using Matillion. So far i have had integrated bunch of sources using Matillion to data warehouse. I am liking it at this moment and no complains. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Matillion ETL is web based ETL tool and very easy to use from anywhere. It has most of the connectors for all data sources which makes my job to complete end to end development. #### Cons One thing I did not like about Matillion is, there is no need of Transformation job. Everything should be done at one place(Should be in Orchestration job). Also, the list of components are different in Orchestration and transformation jobs. --- ### Review of Matillion as ETL cloud Engineer - Overall rating: 4/5 - Reviewer: Ravi K. - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It was great working as well learning experience , hope Matillion will come up as industry leader. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Matillion integration with AWS services is flawless and has real time impact in batch jobs pulling data from on-premises to cloud platform. #### Cons Restricting the number of user can access Matillion, Lot's of time huge data set get stuck and fail with many other issues lastly better full log specifically for Developer to debug the issues. #### Reasons for switching to Matillion It was more leadership decision. --- ### Simple and easy ELT - Overall rating: 5/5 - Reviewer: Chaitanya M. - Verified reviewer: Yes - Industry: Building Materials - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very nice. Easy and simple tool. Yet a lot possible with python scripting feature. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Integration with GCP API calls and cloud storage. Easy of access from anywhere. Self documentation. Customer service. Automatic updates. #### Cons Failure capture process. Any changes made not needing to be saved. Accidental changes are considered saved at click of the button. No front end customisation available to distinguish between different environments. Having to use 3rd party add ons. --- ### Good tool for workflow management - Overall rating: 5/5 - Reviewer: PRANAVKUMAR S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: Used daily for more than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I am happy with this tool and it has good UI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros - It has very good UI to design the workflow. - It is easy to design the workflow. - It has very good support with persistence storage. Like snowflake, redshift, etc. #### Cons - It should also support Azure data warehouse. #### Reasons for choosing Matillion It is easy to learn tool. --- ### Fast track to results - Overall rating: 4/5 - Reviewer: Oliver S. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 10000+ employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very helpful support which takes care of all our problems, especially with "stupid" beginner questions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Very easy to use and very easy to get results. Fast implementation cycles compared to other tools. Best is to loop over variables which enables simple but powerful solutions. #### Cons Sometimes more flexibilty on specific tasks, e.g. Excel import or csv. --- ### very good ETL Tool with some growing pains - Overall rating: 4/5 - Reviewer: Tobias O. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. it helped us a lot to build our Redshift Data Lake from the Scratch #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros very easy to use, fast and good Customer Support, many API Connectors out of the box, well integrated in AWS Infrastructure #### Cons some Problems regarding Out of Memory lags, sometimes it's better to write custom Code instead of using the Out of the Box API Connectors (faster and more stable) --- ### Great product for handling big data flow automation - Overall rating: 5/5 - Reviewer: Deepaank Satyam S. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros This tool helps in automating etl process. #### Cons Integration with python is limited. Need this feature --- ### Great ELT tool - Overall rating: 5/5 - Reviewer: Sudheer S. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We use Matillion ELT to manage Data Warehouse. Support team provides consistent work around for issues. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Connectivity to Saas sources. Reliability and Customer Support team #### Cons RSD creation for Saas sources that do not have built in connector. --- ### Easy to use features - Overall rating: 4/5 - Reviewer: Vishant M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Inbuild features to integrate with AWS s3, send SNS messages. #### Cons Readability should be more, ease to retain changes or navigate to environment variables should improve. #### Reasons for choosing Matillion Good features , Good price --- ### Matillion Review - Excellent overall - Overall rating: 5/5 - Reviewer: Karan S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of Use and excellent support which makes this software likely to use in comparison to other ELT tools. #### Cons Does not compatibility with Genetics connector like VCF or BAM ## More reviews [Next reviews](https://www.softwareadvice.com/master-data-management/matillion-profile/reviews/?page=2) --- Matillion Reviews, Pros and Cons - 2026 Software Advice