“Our company has produced incredibly powerful results for our clients in terms of the revenue we've generated and the efficiencies we take advantage of.”

Ease of use and ability to run reports myself.

There are times when I cannot find the right report, however, I am able to get help through my RCM team.

We use Medics Premeir to manage outpatient radiology workflow.

The software is highly customizable to suit specific business and workflow needs.

The interface is not flashy, but it is very functional and that is actually preferred.

That we don't have fill in different tabs on patient demos. Being able to print bills and letters and save them on pdf format.

can't print the adequate reports for our practice. Not being able to fix our own custom forms. Huge cons is that we have to constantly making sure the insurance order is clicked otherwise the the hcfas wont print...among other things. No very happy with this new system.

I have been using MedicsPremier for over 10 years. I have experienced ease of use and extremely high functionality. I would choose the software if I had to do it all over again!!

The customer services is exceptional!! From sales to implementation and training the program and the support staff has been amazing. I have used many billing programs over the 25 years I've been in this business and MedicsPremier is extremely user friendly, easy to use and extremely efficient for productive work flow!

I wish the statements / receipts I am able to print are more updated. They are very dated in appearance. However, they are easy to produce and understand by the client.

Ok for what we have but I feel it is limited with other software products.

At the beginning of our EMR transition the flow of scheduling to EMR software

Is not compatible with other software for phone call reminders, downloading insurance eligiiblities by batch and not user friendly when trying to create new forms to add to patient file. Also, electronic signatures are not easy to use with patient at the check in desk.

Medics Premier has been one of the easiest systems to learn and program. I have been in the field for 30+ years and with the provided "help" function I have been able to learn the system easily. The best "help" function I have used.

This product is user friendly and easy to train new employees for the job duties they are going to perform. The pre-scrub of claims is very helpful letting us know what errors the claim may have and we can fix on the front end and send the claim out clean.

I am still familiarizing myself with the reports that are in the system. In some cases I may have to run more than 1 report to gather all the data we are looking for.

not very happy at this moment

I really do not have a best feature right now

ERAs never come down and we have to call every week

Excellent

Ease of use. Everything is straightforward

Nothing, everything works well. No complaints at all

Medics Premier integrates well with our EHR software. There are many features that we utilize and many that we do not; it’s nice to know we have options though.

This software is user friendly and if we cannot figure something out, customer service responds quickly with a solution.

I would like to see some improvement on customizable forms. We have made some requests in the past for certain forms to be created. While Medics was able to create something we could work with, it wasn’t exactly the outcome we had in mind. Our EHR software provides a word document that can be customized us and has been wonderful to use.

So far since getting Premier I will say the ease of scheduling and claims has become much simpler. i enjoy using this program daily.

I love the ease of scheduling and sending out claims. Also the claims we receive this way being posted automatically makes my life much easier.

Secondary claims that need to be sent to insurances for some reason never go automatically. I am not sure what exactly I am doing wrong or if that is just how it is. Most times the claims post with no issues on occasion I have 2 insurances that do not like to post automatically.

My overall impression is 85% positive and I would still recommend them to others.

I love that the confirm phone texts go out the day before the appointment. We have it set to go out at 11 am and shortly after that the confirms and cancellations start coming in. It allows us the time to reschedule patients and to put patients in that are waiting for appointments.

I definitely am not crazy about when calling for customer service and have to put in a ticket and wait for a call back. The wait time is too long. I also would like them to improve on printing a statement for a patient. I tell patients jokingly "just 9 easy steps to a receipt".

The software is ""lightning fast to perform on.

Customer Support is something that needs to be drastically improved. We pay $3000.00 for our support contract and most of the time we wait about 3 hours on average for someone to call us on each ticket created. Any support calls placed after 3pm EST are not being returned until the next business day.

MedicsPremier has been excellent for our practice.

Posting charges is the best feature for me. System is user friendly, makes it easy to make corrections before posting into an account.

Some reports could use a little more detail.

Highly stable and available application. Compact database (not SQL based).

Ease of use and intuitiveness. The learning curve for training was very short.

We are tied to Change Healthcare for our claims management as most of the industry is.

I am totally satisfied with Medics Premier and have no complaints.

Reprts, data presentation, billing software, Appointment scheduling, demographics

The inablity to move money from patient to patient.

Exceptional in our practice since 2011 and recommend to everyone

ALL: ease of use, billing, statements, reporting, scheduling, pricing, integrates with our Ophthalmology EHR

There are no cons to ads-medics premier.

OVERALL EXPERIENCE IS GOOD. NO REAL CONCERNS.

The software is user friendly , easy to learn and makes scheduling a breeze.

The merging of patient information gets inputted at times if not careful and we lose the new information.

Patient Access, Billing, scheduling, coding, this is one the the easiest systems I have used. Very Pleased

I really cannot say anything that I do not like about this software, it is very easy and simple to use.

Easy to use and navigate throught.Reports are easy to run and understand.

Customer support is difficult to reach at times. Sometimes it takes days to get a response.

It's been a pleasure to deal with ADS.

User friendly. The customer service is very responsive.

Nothing I can think of. We are very pleased with the experience we have had.

ease of use and how the view of each module is customizable to each user

their are no features of this software that i do not like

The ADS Premier Medic's RCM system is 100% integrated to our LIS System. The data flows seamlessly from the LIS to ADS. Extensive training was provided by ADS. The system allows me to track all my claims and denials in one system without the need to go to a separate Clearing House Portal. Our Lab elected to use the ADS staff to perform ALL the billing and management tasks. I have full Access to Premier Medic's 24 by 7 utilizing a workstation or my I-Phone. The management reporting tools are extensive and our client services manager is just an e-mail or phone call away. ADS RCM has increased our revenue and decreased our open A/R extensively.

There was the need to complete additional paperwork after we left our previous billing service and went with ADS.

Streamlining the work flow and getting claims done in a timely manner. Easy from a Medical billing office to connect with clients who utilize the system and get information that is needed.

Very easy to make changes in encounters and update patient information

The statements could be a little more concise, some patients get confused reading them.

overall i would refer this product to someone to use it simple and easy to get the money to see more patients

this is a software and system both has helped in the company billing and management of the overall company's billing functions and get money owned to the company

so far i am happy with this system but the price is high