Avalon LIS is a cloud-based, HIPAA-compliant laboratory information system designed for medical labs of all sizes. Key features include SQL access, quality control, electronic medical records and reporting functionalities.
Avalon LIS helps laboratory staff develop interfaces to integrate with laboratory instruments. It also enables users to transfer demographic information from Avalon LIS to their instruments.
Avalon LIS features web outreach, which allows system administrators to provide staff selective access to laboratory data. The product also features a physician portal, which allows doctors to access test results by logging into a website.
The product also features electronic billing, so users can verify patient claims against their insurance benefits. It also enables users to check patients’ Medicare eligibility.
In addition to laboratory information system functions, Avalon LIS offers modules such as toxicology, pain management, veterinary, nursing home, secure physician outreach and laboratory billing systems.
Hayley from Nationwide Laboratory Partners
Specialty: Independent lab
Employees number: 11-50 employees
Avalon is an okay basic LIS that adds no value to our laboratory other than populating reports.
Avalon does the very basic job that we need it to do. We have some autonomy as to how we want to use it for our laboratory out-of-the-box.
It is very costly to make any changes or add-on anything. The system is outdated. The developers took ONE YEAR to develop a custom report for us that we created in two days. Each change that we needed to make - very small changes - took 6-8 weeks to get back.
Cheryl from QBR Diagnostics
QC (LJ charts) have been GREATLY improved. Phone service reps are helpful and respectful. Personal service
-Some things are quite slow: accepting reference lab info, searching for reports ready to transmit
-Sometimes when we are approving orders it is not able to process all the orders we accept and we need to do them again.
-Some history reports are not available (orders sent to reference labs)
-Does not accept subscriber info from our clients' EMR software interface
-Double prompt for sample label printing (started with a revision in Aug 2016 and never resolved)
-Unable to delete insurance codes created and not used/duplicates
Nicholas from Aventus Biolabs
Employees number: 51-200 employees
Customer support. Avalon's level of customer service excellent is unmatched. Many of the top level members of this organization make themselves available 24/7 to help us with anything they may need.
Jordan from QR Diagnostics
Employees number: 2-10 employees
The biggest benefit we get from the software is the ability to easily integrate with all of our providers and 3rd party vendors. We also love the fact that the software can provide management and sales reports.
What I like most is how easy the software is to use. From a management stand point down to the techs, everyone enjoys the Avalon software because of its comprehensive functionality and overall reporting features. The customer support staff goes above and beyond to make changes to our software if needed. They did a great job training our staff and continue to educate us on any changes or upgrades to the system.
mohamed from tomoka medical lab, inc
it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done.
when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition.