--- title: "Avalon LIS Software Reviews, Demo & Pricing - 2026" description: "Review of Avalon LIS Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/medical-lab/avalon-lis-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Billing Software](https://www.softwareadvice.com/medical/medical-billing-software-comparison/) / Avalon LIS Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical-lab/avalon-lis-profile/reviews/) # Avalon LIS Review From $600-$900/month 2 plans Wondering if Avalon LIS is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Avalon LIS 4.9 [(21)](https://www.softwareadvice.com/medical-lab/avalon-lis-profile/reviews/) Pricing Starting at $600.00 usage based per month ### About Avalon LIS Avalon Laboratory System (LIS) is a HIPAA-compliant, modular system designed to manage the production and billing needs of laboratories in a server or cloud-based configuration. The system modules include immunoassay, toxicology/pain management, genetics, quality control, billing, remittance and a provider web portal. It also features EMR/EHR interfaces and integrates with hundreds of instruments. The Avalon Insights (AI) Module provides detailed results report interpretations for patients and doctors including probable diagnosis, alternative possible diagnoses, questions to ask healthcare provider and advice and lifestyle recommendations. Additional functionality includes specimen processing and tracking, diagnosis code validation, business intelligence, customized reporting and more. Avalon LIS can be used across various laboratory departments, including chemistry, hematology, toxicology, pharmacogenomics, microbiology, mycology, serology, cytology and parasitology. Wondering if Avalon LIS is right for your practice? Our Medical Billing Software selection experts can help you in 15 minutes or less. ## Avalon LIS User Interface ## Popular Avalon LIS Alternatives Main Product Avalon LIS 4.9 [(21)](https://www.softwareadvice.com/medical-lab/avalon-lis-profile/reviews/) Ratings Breakdown - 4.81Ease of use - 4.86Value for money - 4.95Customer support - 4.62Functionality Pricing Starting at $600.00 per month Get Price Alternative Product [Dendi LIS](https://www.softwareadvice.com/medical-lab/dendi-lis-profile/) 5.0 [(43)](https://www.softwareadvice.com/medical-lab/dendi-lis-profile/reviews/) Ratings Breakdown - 4.93Ease of use - 4.75Value for money - 4.85Customer support - 4.67Functionality Pricing Starting at $2500.00 per month Get Price Alternative Product [Labgen LIS](https://www.softwareadvice.com/medical-lab/labgen-lis-profile/) 4.5 [(13)](https://www.softwareadvice.com/medical-lab/labgen-lis-profile/#reviews) Ratings Breakdown - 4.31Ease of use - 4.15Value for money - 4.15Customer support - 4.23Functionality Pricing Starting at $5000.00 one time Get Price Alternative Product [CGM LABDAQ](https://www.softwareadvice.com/laboratory-information-systems/cgm-labdaq-profile/) 4.3 [(45)](https://www.softwareadvice.com/laboratory-information-systems/cgm-labdaq-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.11Value for money - 4.29Customer support - 4.39Functionality Pricing Starting at $2000.00 one time Get Price Alternative Product [LigoLab LIS & RCM Operating Platform](https://www.softwareadvice.com/medical/ligolab-station-profile/) 4.6 [(32)](https://www.softwareadvice.com/medical/ligolab-station-profile/reviews/) Ratings Breakdown - 4.13Ease of use - 4.25Value for money - 4.50Customer support - 4.56Functionality Pricing Available upon request Get Price Alternative Product [Prolis](https://www.softwareadvice.com/medical-lab/prolis-profile/) 4.4 [(19)](https://www.softwareadvice.com/medical-lab/prolis-profile/reviews/) Ratings Breakdown - 4.37Ease of use - 4.67Value for money - 4.74Customer support - 4.36Functionality Pricing Available upon request Get Price ## Avalon LIS Pricing and Plans Starting price: $600.00 per month Free Trial Free Version Cloud Hosted Plan $900.00 usage based, per month No plan information available Server Based Plan $600.00 usage based, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Avalon LIS Features - Popular features found in Medical Billing Billing & Invoicing Claims Management Code & Charge Entry Compliance Tracking Dunning Management Insurance Eligibility Verification Practice Management Quotes/Estimates Remittance Advice - More features of Avalon LIS Access Controls/Permissions Activity Dashboard Alerts/Notifications API Approval Process Control Audit Management Audit Trail Barcode Printing Barcode Recognition Barcode/Ticket Scanning Barcoding/RFID Calibration Management Claims Scrubbing Client Portal Collaboration Tools Compliance Management Configurable Workflow Customizable Reports Data Capture and Transfer Data Import/Export Data Security Data Visualization Digital Signature Document Management Document Storage EDI Electronic Signature EMR/EHR Fax Management HIPAA Compliant Instrument Management Lab Instruments Integration Lab Order Management Multi-Location Order Management Patient Portal Patient Records Management Quality Assurance Quality Control Quality Control Management Reporting/Analytics Reporting & Statistics Role-Based Permissions Rules-Based Workflow Sample Management Scheduling Search/Filter Secure Data Storage Specimen Management Summary Reports Testing/QA Management Test Panels Third-Party Integrations Workflow Management ## Avalon LIS Integrations CGM eMDs Integration rated undefined from -1 review Amazing Charts Integration rated undefined from -1 review athenaOne Integration rated undefined from -1 review ModMed Integration rated undefined from -1 review Kipu Integration rated undefined from -1 review eClinicalWorks Integration rated undefined from -1 review See all 47 integrations ## Avalon LIS User Reviews ## Avalon LIS customer ratings - Overall rating: 4.9/5 - Total reviews: 21 ### Rating distribution - 5 stars: 18 reviews (86%) - 4 stars: 3 reviews (14%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.8/5 - Value for money: 4.9/5 - Customer support: 5.0/5 - Functionality: 4.6/5 --- ### easy to use - Overall rating: 5/5 - Reviewer: mohamed s. - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros it makes it easier to interface with other lab , easy to check on patient results to look at and print it and if need faxing it is done. #### Cons when we enter patient and tests you have to accept it and save and print labels , then you have to go back in the same label number in order to print requisition. --- ### Great Customer Service - Overall rating: 5/5 - Reviewer: Dawn K. - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered We are just switching over and the customer service has been great, everyone there is a big help to any of our questions. The systems seems to have everything we could ever need! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use and very user friendly! We are switching over from an older system and this seem to have everything. #### Cons Nothing yet, we have just started but not seeing anything that concerns us. We anticipate some questions or concerns as we move forward. #### Reasons for switching to Avalon LIS Was getting to be too old and needed more space. --- ### Operations Director - Overall rating: 4/5 - Reviewer: Donald H. - Verified reviewer: Yes - Industry: Higher Education - Company size: 1001-5000 employees - Product usage: Used monthly for less than 2 years - Reviewed: May 2025 - Review source details: This review was submitted organically. No incentive was offered CSS with Avalon has been a great and responsive partner. There have been no major issues to speak of. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Ability to customize the system to meet the needs of the Laboratory. CSS and Avalon were very flexible. #### Cons Some elements of setup were initially confusing but support by CSS was great and the Lab was able to work through the issues. For example: generating responses on reports with complex toxicology. #### Reasons for choosing Avalon LIS Pricing and adaptability. Customer Support --- ### Reliable and Easy-to-Use Laboratory System - Overall rating: 5/5 - Reviewer: Konstantin B. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, I've had a very positive experience with Avalon Laboratory System. It has been a reliable system for managing our daily laboratory operations and helps keep everything organized and running smoothly. The software offers a wide range of features, and once you're familiar with it, it's easy to navigate and use efficiently. Like any system, there are a few areas that could be improved, such as modernizing the interface and making some workflows more streamlined. Overall, though, Avalon has been a dependable solution, and it has been an important part of our laboratory's day-to-day operations. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, reliable, and efficient. It simplifies laboratory workflow, provides quick access to patient information and results, and helps improve productivity. #### Cons The interface could benefit from a more modern look, and a few workflows could be streamlined to reduce the number of clicks. It would also be nice to have more flexibility in the reporting and search features, along with additional customization options. Overall, these are opportunities for enhancement rather than major issues, and the system continues to perform well for our daily laboratory operations. --- ### Laboratory Manager - Overall rating: 5/5 - Reviewer: John D. - Verified reviewer: Yes - Industry: Medical Practice - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: October 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, it's been a pleasure working with Avalon. The team has great turnaround time when we reach out about issues or new things we want to add to our system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Avalon is solid LIS software and comparable to most. However, the CSS support team puts Avalon ahead of the rest in my book. The team goes above and beyond to make things work for us. We go through a lot of changes as an organization and CSS has been very helpful in assisting us throughout those changes. I like the fact the support team is US based and are very attentive to our needs as a customer. The team is highly knowledge and are very good at following through. [sensitive content hidden] are all amazing to work with. #### Cons The system was a bit slow before, with few glitches here and there but that's greatly improved since we've migrated to the cloud environment. #### Reasons for choosing Avalon LIS Avalon was a different price point compared to the others and as a new lab Avalon made more sense for us. --- ### Excellent LIS Service and Support - Overall rating: 5/5 - Reviewer: Meaghan R. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Avalon LIS is a very user friendly and adaptable. The support team is extremely knowledgeable, easy to work with, and willing to troubleshoot issues as they arise. I especially appreciate their ability to listen to our concerns and work with us to find solutions that fit our workflow. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The support team at Avalon LIS, they are always available and extremely responsive. There have been some great updates to our LIS that have increased our production and have made reporting more efficient. #### Cons Honestly, there is very little I can say that I like least about working with the LIS team. They have consistently been helpful, responsive, and willing to work with us to meet the needs of our laboratory. As with any system, there are always opportunities for continued improvements and new features, but the team is receptive to feedback and does a great job helping us find solutions. --- ### Extremely Satisfied: Top-Tier Technical Support and System Performance - Overall rating: 5/5 - Reviewer: Hong W. - Industry: Medical Devices - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Very satisfied with Avalon LIM that meets our expectations and applications for either clinical testing or testing method development. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Avalon Laboratory System is a very professional LIM system with high performance and easy to use in our clinical testing work. The technique support team led by[sensitive content hidden] has been delivering highly efficient support with exceptional results, which significantly boot our overall productivity and workflow. #### Cons Avalon Laboratory System sometimes need to be reopened if the LIM system is in idled for a long period of time. However, it gets back to work immediately after reopening the system. --- ### Lab Manager - Overall rating: 5/5 - Reviewer: Kaitlin S. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I've been using Avalon for over 5 years now, and customer support has always been wonderful. I've been able to call them with an issue, and no matter which specialist answers the phone I'm able to get excellent service. [sensitive content hidden] in particular just helped me fix issues with a new instrument install not communicating like its predecessor. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Direct communication between our patient EMR and Avalon. I'm able to input a patient order, and in a few minutes be able to see the EMR order populate in the queue. #### Cons Pretty sure it's on our patient chart end and not Avalon's, but it would be nice in medication lists could transfer over with the EMR orders. --- ### Avalon Survey from Sufffolk County Medical Examiner Office - Overall rating: 5/5 - Reviewer: Brian M. - Verified reviewer: Yes - Industry: Law Enforcement - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered Extremely happy. Support staff is always quick to respond and solve any issue in an extremely timely fashion. Staff is always courteous and pleasant to talk to. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Ease of use Quick response to any problems by Tech Support. #### Cons The reporting to satellite labs had a few glitches, but that has long since been resolved. --- ### Avalon LIS Review - Overall rating: 5/5 - Reviewer: Haleigh W. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered I have had a positive experience with Avalon and their team members. Our business needs have always been met. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Avalon LIS is very user friendly. The customer service that comes along with the LIS is outstanding. #### Cons I wish there were more reporting features and a more indepth manual that explains every feature the LIS has to offer. --- Showing 1 - 10 of 21 Reviews [See All Reviews](https://www.softwareadvice.com/medical-lab/avalon-lis-profile/reviews/) ## Other Top Recommended Medical Billing Software [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) **4.3** (498) Recently recommended **201** times [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) **3.8** (912) Recently recommended **198** times [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) **3.9** (1383) Recently recommended **165** times [CharmHealth](https://www.softwareadvice.com/medical/charmehr-profile/) **4.2** (153) Recently recommended **148** times Stuck Between Options? 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