Document Control Software


 

Document Control by MediaLab is cloud-based software that helps medical labs to manage policies and procedures. The tool caters to hospital-based medical laboratories, reference laboratories, environmental laboratories, blood banks, government and military medical laboratories and more. Key features include document approval, employee sign-off, periodic reviews, clinical documentation, real-time dashboard access and centralized to-do lists.

Document Control helps users edit documents related to policies and procedures, meeting compliance and security requirements. Users can also upload existing files into the system. The employee sign-off feature enables users to digitally sign documents received via emails.

The tool assists department heads, Clinical Laboratory Improvement Amendments (CLIA) directors and lab management. Users can periodically review documents, flag errors, record and approve reviews using electronic signatures and PINs.

Document Control provides users with a real-time dashboard for tracking current tasks and updates.

 

Document Control - Inspection checklist
 
  • Document Control - Inspection checklist
    Inspection checklist
  • Document Control - Inspection proof
    Inspection proof
  • Document Control - Laboratory learning
    Laboratory learning
  • Document Control - Policies
    Policies
Supported Operating System(s):
Web browser (OS agnostic)

51 Reviews of Document Control

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Devin from MedStar Georgetown University Hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

This software has made our document control process so much more efficient

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A uniform document control system across the laboratory

Pros

The ease of use and helpfulness of customer support. The email notifications help to keep you a track. I also like the reminder to update the paper version so that it always stays current.

Cons

Having to remember to assign groups, peer reviewers, admins, lab directors, for each manual. It's easy to miss a part that leads to problems.

Review Source: Capterra
 

Moira from MedStar St. Mary's hospital
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

I have only seen this in action. I cannot wait to have it fully implemented at my institution.

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Saves time, many options available.

Pros

Click it open; read! I love how easy it is to access SOP's with Inspection Proof. This will make training, inspections, and assessments such much easier than our current processes.

Cons

It will take a while to implement, but will be entirely worth it! We have no started to enter any SOP's in Media Lab yet. I will be starting on this ASAP.

Review Source: Capterra
 

Reid from Ball Dermpath, P.A.

May 2018

May 2018

MediaLab is great for document control, continuing education, and readiness for inspections!

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Pros

For the money, you can't beat MediaLab!
I like that it was developed by lab professionals instead of some

Cons

I don't like the limitations with other browsers. You pretty much have to use IE for best results
I don't like the way they handle customer support. I prefer talking with someone on the phone over email.
I don't care for the way you cant just click on a line on a document; It is an image. If you want to click on the actual document, you have to download it for editing.

Review Source: Capterra
 


May 2018

May 2018

Really like the software. Does a good job of keeping documents in one place and tracks every change.

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Better control of approved document versions, documentation that personnel reviewed the document, Inspection Proof lets us keep all inspection documents in one place for easy inspector access.

Pros

The different modules give use better control of keeping policies/procedures in one place and helps us keep up with review requirements. Inspection Proof module is really great for organizing all our documents for inspection time.

Cons

It can be difficult to navigate and instructions are not very explicit. Setting up the correct permissions can be tricky and the system will not work as intended if not correct.

Review Source: Capterra
 

Randi from Boston Childrens Hospital

May 2018

May 2018

Overall has been useful/fairly simple to use but sometimes locating what you need is a bit difficult

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Standardization of documents and good for preparation of inspections (JC, CAP etc..)

Pros

procedures organized easily searchable
changes/signoffs easily tracked
the quick links to things that are needed to be completed/addressed

Cons

as an admin it is difficult sometimes to find the task you need (print, assign, upload, ask for a sign off etc...) and you may not have access to a certain task and not realize it.
it has been mentioned that the alerts are sometimes confusing to users about what exactly it is that needs to be completed.


Review Source: Capterra
 

Bertrand from MidMichigan Health
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2018

May 2018

MediaLab is a great product for document control, it can be cumbersome to move around the documents.

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inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures.

Pros

I like that the software is able to maintain the hundreds of policies and procedures our hospital laboratory has to maintain. One of the best features is the CAP Inspection readiness, this has often kept us in line with what our inspectors are looking for.

Cons

I dislike the clunkiness of the software, it can be cumbersome to move procedures around manuals, its difficult to remove from one manual and place in another. Linking procedures is often difficult and some times time consuming as well.

Review Source: Capterra
 

Delanda from Machaon Diagnostics
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Overall the experience with MediaLab have been very informative

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The experience has been great.We use the software on a daily basis. The software helps streamline the workflow of the organization and it keeps our documents in a centralized location. Employees are able to use the current version of each document. Assigning documents by groups and individual employees is also a great benefit of this system. Being able to assign compency test so Scientists and other staff members can stay informed and current is also a great benefit.

Pros

Overall, I like the system. I enjoy assigning users to review important documents. I like the assessment field and continuing education. The system helps our company with retrieving and maintaining documents.

Cons

Too many screens and it is not easy to toggle back and forth. The Help menu is also hard to get the information that you are researching.

Review Source: Capterra
 

Joe from Omega Diagnostics/Delta Pathology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Good Product - Easy to Learn

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Pros

The ease of use. Editing current documents or adding new documents is pretty straight forward. As a Team Lead being able to see the sign-off status of users is a also a plus.

Cons

I wish you could open some items in a separate window - like having the parent document and a related attachment open at the same time.

Review Source: Capterra
 

Roland from CGVAMC

May 2018

May 2018

It was so easy to uploads the documents and update them as needed.

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All documents are so easy to access / print uncontrolled copies as needed.

Pros

Easy of use, simple navigation. All the documents and SOP are so easy to be accessed when needed. Media Lab is very well designed.

Cons

N/A at this moment. It has been less than a year that my department choose Media Lab for documents control and SOP. I will update if I think of a part that I would like to see it displayed differently.

Review Source: Capterra
 

Narendra from Vibrant Genomics/Vibrant America

May 2018

May 2018

Start up process difficult

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Pros

Pros: Better Document control and management. Better compliance. Planning to use for regulatory affairs and Compliance and personnel training management

Cons

Difficult start up. Difficult grouping development and management.

Difficult end user customization and optimization.

Review Source: Capterra
 

Amber from United Clinical Laboratories
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Great software; able to customize it almost any way you like.

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Assists with managing polices & procedures. Helps out document control process become more standardized, streamlined, and paperless.

Pros

User-friendly features. The help menu on the side of the screen also helps a great deal. So easy to navigate we did not have to train staff.

Cons

Online text editors are glitchy. Advise using Word documents until text editor issues are resolved.
Wish the CE Administration Module had a backup...Would like to move orientation and training into there but there is no backups performed on it.

Review Source: Capterra
 

Lara from Intermountain Health Care
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

I love the quick search and the find options, but wish the display was higher resolution/sharpness.

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updates are communicated automatically

Pros

Fast search- ability. I like that updates are communicated automatically.
I like that I can see the organization trees on the left.

Cons

The presentation is blurry. There is something that makes it all look low resolution and low quality appearance.

Review Source: Capterra
 


May 2018

May 2018

Very good for basic document control needs

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Pros

Good pricing. Good entry level document control system. Easy to create accounts. easy to search for needed documents

Cons

Not very user friendly for assigning documents. Approval process cannot be customized. Geared towards use with blood banking and not GMP products. Not as many restrictions other Document control systems

Review Source: Capterra
 

Heather from EyeKor, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

We are a small to medium business, and this solution fits our needs perfectly.

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MediaLab Document Control allows EyeKor the flexibility it needs for reviewing, approving, assigning, tracking, approving controlled documents. It fits seamlessly within our existing systems.

Pros

This is an affordable, versatile solution, that aids in keeping all training documentation in compliance. EyeKor uses it to approve training documentation, SOPs, and manage project specific training. It manages all sizes of groups that needs training with easy and the needed flexibility for our company.

Cons

Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.

Review Source: Capterra
 

Christine from Roche Sequencing Solutions
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

MediaLab is easy to use & contacting MediaLab personnel is simple. It lacks additional functionality

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Benefits include ability to easily pull reports, make changes quickly, assign training and enter documents for training without problems, and navigating the system with ease. However, because we are using the system for training only, it has its limitations.

Pros

Note: Our company uses MediaLab for training only, not document control
- Easy navigation of system (straightforward on how to train on documents)
- Easy to input information (personnel information, documents)
- Customer response is quick
- Having the functionality to assign Group Supervisors and assign special employee signoffs
- Great traceability within the system (change history for users and for permission changes)

Cons

Note: Our company uses MediaLab for training only, not document control
- Unable to customize reports (would like to pull reports within specific dates (not full list), list of personnel with their assigned manuals)
-Unable to customize due dates for Performing Employee signoff (we have different requirements for PE
- Assigned dates are incorrect (since we are using the software for training only, it has been problematic that when a document with a minor revision is signed off, the assigned date is changed to the signoff date - our metrics for training compliance is signoff date minus assigned date so we have inaccuracies in our data)

Review Source: Capterra
 

David from Ascension Crittenton Hospital
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

MediaLab has been transformative. It has enabled me to better oversee document control.

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Before using MediaLab we struggled constantly to manage the hundreds of policies and procedures in our lab. MediaLab has allowed me as the laboratory director to more easily review, edit, and approve all documents. It has also allowed me create more consistent documents in terms of formatting across all areas of the lab. Instead of using copies of copies of copies of forms or worksheets, we now have these in MediaLab, so there is no excuse not to have professional-appearing forms at all times.

Pros

Ease of use with regard to using Microsoft Word to create and edit procedures and policies. Customer service has also been exceptional.

Cons

There are some features I would like to see added, e.g., intradocument hyperlinks and the ability for me as a director to more easily convert from minor revision to major revision.

Review Source: Capterra
 

Richello from Roche Sequencing Solutions

May 2018

May 2018

The interface is fairly easy to use, and the response time is quick.

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Pros

I find the search function to be incredibly accurate and helpful. Uploading new and revised documents is easy.

Cons

Lack of customization for reports. It would be nice if we were to be able to sort / rearrange the the document list when viewing user sign off for training.

Review Source: Capterra
 

Sherry from Roche

May 2018

May 2018

This is a great tool for smaller groups. Flexible enough to fit most needs.

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Pros

This is a great tool for smaller groups. Flexible enough to fit most needs, and accessible remotely.

Cons

The report generation is not always specific enough when compiling metrics. We are not using it for document approval routing, only training.

Review Source: Capterra
 

Rose from St. Joseph Hospital

May 2018

May 2018

Find it very useful to keep track of documents and meet regulatory requirements for timely reviews.

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Easy way to track documents

Pros

Easily accessible at the bench. space is limited in our lab, so being able to keep documents electronically is a big plus. Especially in Chemistry - no large unwieldy binders to keep on the bench. Also like the feature that requires staff to sign off on procedures when they are updated. It holds them accountable for changes, and is useful in coaching or disciplinary opportunities since you can point out that they signed off, and are thus responsible for knowing where to find information.

Cons

Somewhat time consuming to set up, but once set up its pretty easy to maintain. Would be nice if the uncontrolled copies had a expiration date of 24 hrs on them. Would keep people from hoarding them.

Review Source: Capterra
 

James from DMC University Lab @ Huron Valley Hosp.
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2018

May 2018

I do several sections, Safety, Point of Care and sign off of Dept manual/doc for the entire system

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An entire easy to use document control systems that simplifies the process and makes usable.

Pros

How simple it is to update a policy and get it sign off. Reminders for updates. Minor vs major revision to help speed up the review process. Easy access to documents and manuals. Validation of sign offs by pathologists and reviewers

Cons

Too many Staff notifications for policy review - however part of that is due to staff not reviewing when they should

Review Source: Capterra
 
 
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