Document Control Software


 

Document Control by MediaLab is cloud-based software that helps medical labs to manage policies and procedures. The tool caters to hospital-based medical laboratories, reference laboratories, environmental laboratories, blood banks, government and military medical laboratories and more. Key features include document approval, employee sign-off, periodic reviews, clinical documentation, real-time dashboard access and centralized to-do lists.

Document Control helps users edit documents related to policies and procedures, meeting compliance and security requirements. Users can also upload existing files into the system. The employee sign-off feature enables users to digitally sign documents received via emails.

The tool assists department heads, Clinical Laboratory Improvement Amendments (CLIA) directors and lab management. Users can periodically review documents, flag errors, record and approve reviews using electronic signatures and PINs.

Document Control provides users with a real-time dashboard for tracking current tasks and updates.

 

Document Control - Inspection checklist
 
  • Document Control - Inspection checklist
    Inspection checklist
  • Document Control - Inspection proof
    Inspection proof
  • Document Control - Laboratory learning
    Laboratory learning
  • Document Control - Policies
    Policies
Supported Operating System(s):
Web browser (OS agnostic)

85 Reviews of Document Control

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Jennifer from Central Pennsylvania Alliance Laboratory
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Document Control greatly facilitates document review requirements for regulatory compliance.

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Pros

Greatly facilitates tracking of document revisions, review signature tracking, annual review requirements, and documentation of employee review.

Cons

It can be extremely cumbersome to upload a new document or document revision into Document Control from a Microsoft Word file; spacing is often incompatible, requiring the same document to be repeatedly uploaded and reviewed for appropriate spacing from page to page.

Review Source: Capterra
 

Steven from Aurora Diagnostics

May 2018

May 2018

we are early in our process

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The software's potential is great for us. I hope that it works out. There is a huge learning curve and a huge shift in how our industry traditionally does things. I hope it works out.

Cons

The user interface is extremely confusing. More emphasis needs to be put on which division you are in. All menus are too similar and confusing. There could be a lot of improvement to the user interface. There are too many options for designating properties for employees which makes the whole thing extremely difficult to work with. Inspection proof is glitchy and not very intuitive. We are a huge company with many labs and getting this thing to integrate with everyone is impossible since each lab is different.

Review Source: Capterra
 

Terry from Prime Health Care DBA RiverView Medical Center
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Very useful once you figure it out.

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I really gives new employees easy access to procedures.

Pros

Great for inspections and documentation. We allow inspectors to look at the manuals. Inspection proof is also a very good product. It minimizes the time they have to search for documents.

Cons

Not the easiest software to navigate. The learning curve in my case was not to steep! Some changes to the icons might be helpful especially for us old dudes.....

Review Source: Capterra
 

Angela from Novant Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Media Lab is very user friendly

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We use the document control, continuing education, and inspection proof

Pros

I like that it has a variety of functionality (i.e. document control, continuing education, competency, inspection proof).

Cons

We are a healthcare system and some of the functionality with the document control process does not lend itself easily to a system approach. Multiple facilities with multiple medical directors with the same policies.

Review Source: Capterra
 

Jennifer from CPAL

May 2018

May 2018

This is the best document control system that I have ever used for a laboratory.

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This product simplified the review and approval process, and made true document control a reality.

Pros

Tracking of revisions and approvals is simplified by far. You can always look up retired documents for retrospective review, changes are tracked and highlighted for quick review, as are all levels of review and approvals. It's easy to get to one's to do list, and the system can be set up to send emails when there are actions for you to take.

Cons

Can't think of anything that I don't like. The vendor is responsive to requests for changes. When we have asked for changes, they have been implemented in a fairly quick timeline.

Review Source: Capterra
 

Kathy from Ball Dermpath, P.A.
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2018

May 2018

Media Lab has worked out well for our needs.

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We are required to have document control and this serves our needs very well.

Pros

It is easy to download, revise and upload procedures. Inspection Proof is an enormous help with our inspections. We can just sit the inspectors down with a computer and this covers most our inspection because it is very easy for them to go through their checklist from there.

Cons

Sometimes the help tips do not cover what I need to know, even though it seems to me that it should be there.

Review Source: Capterra
 

Monica from Geneticure

May 2018

May 2018

Easy to use, but would be good to have real time ability to make changes

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Easy to store and access documents and maintain them in a controlled manner.

Pros

I think the best thing is the ability to organize documents into manuals and link them both to competencies and inspection proof.

Cons

Documents look pixelated.

I would like the ability to change the docs within document control, have them highlighted for directors so they can easily see what has changed, and then click to sign off on each change--that would be awesome.

Review Source: Capterra
 

Tiffany from True Health
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

Love MediaLab's Document Control!!

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Pros

Prior to using MediaLab's Document Control we kept hard copies of procedures. ML's Document Control allowed us to go paperless and be able to access all of our documents online which is very convenient. It keeps track of pervious document versions which is nice too.

Cons

So far, no major issues with the software. There was a delay in hearing back from a representative to have questions answered. Once we did get in contact with someone they were very professional and supportive!

Review Source: Capterra
 

Marlene from Beckley VAMC

May 2018

May 2018

Great program; makes document control much easier

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Pros

I like that our Pathologist can review and approve even though he is not onsite. This is very beneficial if a change needs to be made quickly. I also like that it keeps track of the most recent revision.

Cons

I would like to have more users for the price. We were only allowed to purchase enough for the lead techs. We still have to print copies for the generalists to read. A cheaper cost for non-editing users would be great.

Review Source: Capterra
 

Donna from Einstein Medical Center of Philadelphia

May 2018

May 2018

I love it! It makes procedure reviews and revisions a breeze.

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Uniformity and consistency.

Pros

The software is easy to navigate. I like the function tab that allows you see what your options are when dealing with a procedure.

Cons

The constant notifications that are sent daily via email about procedure reviews even though I am not a required person for review.

Review Source: Capterra
 

Faith from UPMC Altoona
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2018

May 2018

Very easy to use.

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Pros

Very easy to find everything and upload what I needed to upload. Was very nice to have all the tabs that I needed and could readily find everything.

Cons

The amount of time for everything. Did not like the reminders when I did not have anything to review at the moment.

Review Source: Capterra
 

Corinne from Intermountain Laboratory Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

New for us, so we don't understand it all but so far eliminates work and increases efficiency.

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Efficiency--I don't have to manage documents as much because of the approval processes and the continuity (after original setup).

Pros

The automated approval process is nice. I like that we can link to other SOP's so easily. I also like the ability to customize quizzes and/or sign-offs for documents. So far it's been easy to manage--a bit time-consuming to set up, but it should be easier now that official setup is complete.

Cons

Not sure yet. There's been a learning curve so I don't understand all of it yet, but there haven't been any major headaches that I can think of. Some users have complained about the blurriness of the text (it's not as clear as our former software)--I'm not sure if this was affected by the upload speed or what contributed to this.

Review Source: Capterra
 

Katie from Exact Sciences Laboratories

May 2018

May 2018

Pleasent thus far

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Pros

Fairly easy to use. I like the search functonality in which it separtates the different document types.
I am just learning about its functionality for training purposes. I feel the program is fairly easy to navigate once shown how.

Cons

I would like to be able to open a document on one screen and have another part of medialab open on the other. I currently have to sign in every time I would navigate through either screen.

Review Source: Capterra
 


May 2018

May 2018

Currently building

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Our goal is to have a system that is easy to access for our staff as well as a system to house our documents safely

Pros

Ease of navigation. The ability to move our documents to the new system appears to be an easy process.

Cons

Once you delete a document...the name cannot be reused. We are still in the process of learning so this may improve once we dig a little deeper.

Review Source: Capterra
 

Madison from Department of Veteran's Affairs

May 2018

May 2018

Easy to use

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Pros

This software is very user friendly and easy to navigate. I like how useful document control is as a reference in my daily work.

Cons

The only con I have is that as an administrator the lay out of seeing all the amdin tasks and my regular user tasks, get confusing sometimes.

Review Source: Capterra
 

Simone from University of Miami

May 2018

May 2018

Great for inspections

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Pros

The inspection module for CAP inspections. It's great that we can answer all the checklist questions, link sops and supporting documents. Also it's great that we can upload the answer to previous inspections.

Cons

Process is time consuming, editing a document can take a while. Wish the emails for updating was better structured.

Review Source: Capterra
 

Ann from Lancaster General Health Penn Medicine
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2018

May 2018

I wish it was more customizable for individual businesses.

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Electronic document control.

Pros

Tracking potential of documents in the system. The to do list is very helpful and also the automatic annual review setting.

Cons

Would like to be able to " watermark" copies to easily see if it is an original controlled copy. This would administrators find uncontrolled copies.

Review Source: Capterra
 

Kendra from Novant Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2018

May 2018

Makes meeting CAP standards easy

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easier CAP inspections

Pros

Ability to manage all lab documents, obtain electronic approvals, obtain electronic employee sign offs, maintain archived/retired documents, reminder for overdue policies, streamlines process for managing p/p for larger multi-hospital system

Cons

it's not interfaced with out HR solution to sync passwords and usernames with what is used for all other systems we use.

Review Source: Capterra
 

Heather from DPMG, Inc.

May 2018

May 2018

Overall, positive. Becoming more proficient as I become more familiar.

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Pros

Inspection proof: I like that our CAP checklist is imported and it is easy to link procedures to it. We will see how good it is during our upcoming CAP inspection. This will be our first inspection using Media Lab software.

Cons

There is definitely a learning curve with this product. There are some features "hidden" in places that don't seem logical to me. The interface is a little "old school" looking, but maybe that's why it's so cheap. I don't even know where to begin with Compass.

Review Source: Capterra
 

Nekohl from University of Illinois at Chicago

May 2018

May 2018

Medialab is a good tool to utilize in inspections to organize policies and competencies.

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Pros

The ability to have staff go into the software by assigning different programs, also the ability for upper management and physicians to sign off.

Cons

It is not the easiest program to understand and it training or motivating people to begin the process is not the easiest.

Review Source: Capterra
 
 
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