Document Control by MediaLab is cloud-based software that helps medical labs to manage policies and procedures. The tool caters to hospital-based medical laboratories, reference laboratories, environmental laboratories, blood banks, government and military medical laboratories and more. Key features include document approval, employee sign-off, periodic reviews, clinical documentation, real-time dashboard access and centralized to-do lists.

Document Control helps users edit documents related to policies and procedures, meeting compliance and security requirements. Users can also upload existing files into the system. The employee sign-off feature enables users to digitally sign documents received via emails.

The tool assists department heads, Clinical Laboratory Improvement Amendments (CLIA) directors and lab management. Users can periodically review documents, flag errors, record and approve reviews using electronic signatures and PINs.

Document Control provides users with a real-time dashboard for tracking current tasks and updates.

Inspection checklist
Inspection checklist

Inspection checklist

Inspection proof

Inspection proof

Laboratory learning

Laboratory learning

Policies

Policies

Supported Operating System(s):

Web browser (OS agnostic)



104 Reviews of Document Control

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 104 reviews

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Theresa from Hayward Genetics Center- Tulane Univ Med School

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

My opinion on medialab experience

I have had good help from the company, but I think a couple of days with one of one together at your lab/site would be much more helpful for a small lab like I have.

Pros

I like that it is a good system for the price and aids in regulatory requirements for doc control

Cons

I am learning this system on my own and don't have a lot of time to devote to it and learn it all in one sitting. It is not as simple to set up as I thought it would be.

Review Source: Capterra

Deean from UCI Medical Center

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

BEST THING EVER!

As the site administrator for our laboratory, this has been the best thing ever to be able to organize and control all of our documents.

Pros

Easy to use and understand. Employees find it easy, too.

Cons

There is nothing about this MediaLab Document control product I'm unhappy with.

Review Source: Capterra
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Verified Reviewer

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Media Lab utility

Ease of document review by multiple managers.

Pros

Single repository for all policies. Makes it easy to locate and review/revise when necessary.

Cons

Not intuitive. Takes time to study and review functionality.

Review Source: Capterra

Steffini from Blood Associates LLC

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Make Your Life Easier in the Small to Moderate Clinical Laboratory

My personal experience has been great. Sometimes, clinical laboratories make budget decisions beyond that of the Laboratory Director that curtails the use of the MediaLab.

Pros

Ease of use
Documents are accessible no matter where you are

Cons

I have no cons about the software

Review Source: Capterra

Alessandro from Utah Public Health Laboratory

Number of employees:  11-50 employees

Ease-of-use

Value for money

Functionality

November 2018

First time user implementation

We are a Public Health Lab and it is the first time we try to implement a document control system. Most of my employees had a favorable opinion of MediLab.

Pros

It has everything we need to run the lab. Pricing is extremely competitive to other competitors.

Cons

It is not very intuitive. Sometimes it takes a while to figure out a function.

Review Source: Capterra

Lisa from Floyd Medical Center

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Critical support

Pros

Tracks changes for updates to hard copy manuals

Cons

Sometimes freezes up forcing you to log off then back on.

Review Source: Capterra

tracey from York Hospital

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Nice tool

The current document control process is cumbersome with many steps. using the computer to facilitate CAP requirements for review by staff etc is going to be a huge timesaver

Pros

love the ease of annual review and notification to staff. Can't wait until all departments are live so that we can rely on the program in it's entirety

Cons

is a little challenging to navigate, but perhaps the more we use the more familiar it will become

Review Source: Capterra

Aaron from Santiam Hospital

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Excellent choice for compliance!

We use document control for all of our document sign offs. It keeps everything in one place and keeps us organized. I love it!

Pros

I love how it helps us prepare for JCAHO. Our Medical Director has easy access to everything from IQCP, Policy and Procedures, Linearity and more. Easily traceable for inspections.

Cons

Some things aren't easily apparent in the ways they connect.

Review Source: Capterra

Hema from Harris Health System

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Best Software for Laboratory Documents

I would recommend all laboratories to have MediaLab as their document control software

Pros

Automated tracking and history keeping feature

Cons

Nothing really - It is excellent, except not having complete electronic manual on available on the site.

Review Source: Capterra

Zane from Zuckerberg San Francisco General Hospital and Trauma Center Clinical Lab

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Easy, Practical and Customizable Electronic Document Management System at a Great Value

We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.

Pros

MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.

Cons

Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.

Review Source: Capterra

Peter from TPIRC

Number of employees:  11-50 employees

Ease-of-use

Functionality

November 2018

Steep learning curve

Pros

Great to have system that keeps all your documents un one location and the availability to certain individuals. Lets you have categories to place your docs into as well as batch uploading of those docs.

Cons

Hard to navigate. Steep learning curve on configuring your files and organization structure.

Review Source: Capterra

Molly from Children's Hospital of Wisconsin

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

FeedbackCHW

Pros

Ease of access, user friendly format, responsive customer service

Cons

Additional features that could be customizable (i.e., include manual name in your to-do list, ability to organize to-do items when you have multiple roles - approver, director, etc)

Review Source: Capterra

Bobbi from PapGene, Inc

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

MediaLab

It was a very easy transition from our previous system and easy for employees to adapt.

Pros

The tracking features for versions and employee sign-offs. Ease of setting up custom documents, and review processes in order to meet regulations.

Cons

Limited access for performing employees. I would grand slightly more permissions to performing employees for documets.

Review Source: Capterra

Amer from University of Florida, CTSI Biorepository

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

November 2018

Great document control software; easy to use

Overall, MediaLab LDC has been GREAT! We went from using an extremely buggy and unreliable SharePoint document control system to one that is seamless to use with excellent tracking capabilities, easy to upload, update and manage laboratory and personnel documents. Would highly recommend MediaLab to any laboratory especially accredited facilities.

Pros

It's easy to use and provides excellent reporting functions. Updating and uploading documents is seamless and tracking functionality is second to none.

Cons

Receive too many emails from database which leads to ignoring of important messages. Some aspects are not as easy to use as others and this is true of the personnel documentation section.

Review Source: Capterra
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Verified Reviewer

Number of employees:  2-10 employees

Ease-of-use

Value for money

Functionality

November 2018

A standard almost everyone uses

One huge benefit is being able to manage our documents electronically. This is both convenient and secure especially when working remotely.

Pros

The software is a necessary standard that a lot of labs are using so it does what it is supposed to do.

Cons

The software layout is very old school and in need of a serious makeover.

Review Source: Capterra

Jane from Beloit Health System

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

MediaLab Review

Excellent experience

Pros

It is extremely easy to use and very cost effective. Easy to show that staff have reviewed since an email is sent to them each time a policy is edited.

Cons

There is not anything that I dislike about this software.

Review Source: Capterra

Terri from Tenet Healthcare

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Media Lab

Excellent experience with Media Lab Document Control!

Pros

Media Lab document control has been wonderful for our facility. It is easy to maintain and organizes everything.

Cons

The initial upload time investment was a big time investment, but once the upload and manuals are organized, maintenance is a breeze.

Review Source: Capterra

Chris from Metropolitan Medical Laboratory

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Good for the Price

For us it solved the day to day grind of so much work on paper. One person was responsible for thousands of documents and the changes, so things would fall behind or get lost. We may still fall behind but it is due to lack of time to properly review a document and wanting to wait until we have enough time and can give it some thought.

Pros

It was easy to upload existing documents and treat them just like a manual on paper.

Cons

It can get complicated making workflows and dealing with Divisions. The sharing of documents can be confusing.

Review Source: Capterra

pazit from caredx

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

great laboratory compliance tool

Great software that is easy to train others on

Pros

great way to easily incorporate documentation of compliance with regulatory standards with software that is already used for CE compliance

Cons

limited CE units in molecular diagnostics

Review Source: Capterra

Meredith from Veritas Genetics

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

Great way to stay organized

We are readying for a CAP inspection and this tool has helped tremendously to keep us organized.

Pros

The best thing about this software is having one place for all of your documents, and an easy way to track who has read them. I like that you can restrict printing so there are no unauthorized copies floating around the business.

Cons

I find some of the interface a little challenging to use - like the home page isn't totally intuitive. I end up using the search functions more than I normally would because things aren't laid out in a way that makes them easy to find.

Review Source: Capterra

Displaying 1 - 20 of 104 reviews