Document Control software


86 reviews(4.5/5)
86 reviews(4.5/5)

Document Control by MediaLab is cloud-based software that helps medical labs to manage policies and procedures. The tool caters to hospital-based medical laboratories, reference laboratories, environmental laboratories, blood banks, government and military medical laboratories and more. Key features include document approval, employee sign-off, periodic reviews, clinical documentation, real-time dashboard access and centralized to-do lists.

Document Control helps users edit documents related to policies and procedures, meeting compliance and security requirements. Users can also upload existing files into the system. The employee sign-off feature enables users to digitally sign documents received via emails.

The tool assists department heads, Clinical Laboratory Improvement Amendments (CLIA) directors and lab management. Users can periodically review documents, flag errors, record and approve reviews using electronic signatures and PINs.

Document Control provides users with a real-time dashboard for tracking current tasks and updates.

Supported Operating System(s):
Web browser (OS agnostic)

86 Reviews of Document Control

Showing 1 - 20 of 86

Start your review of Document Control

Click to start
  • pazit from caredx

    Number of employees: 51-200 employees

    September 2018

    great laboratory compliance tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great software that is easy to train others on

    Pros

    great way to easily incorporate documentation of compliance with regulatory standards with software that is already used for CE compliance

    Cons

    limited CE units in molecular diagnostics

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Meredith from Veritas Genetics

    Number of employees: 11-50 employees

    September 2018

    Great way to stay organized

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are readying for a CAP inspection and this tool has helped tremendously to keep us organized.

    Pros

    The best thing about this software is having one place for all of your documents, and an easy way to track who has read them. I like that you can restrict printing so there are no unauthorized copies floating around the business.

    Cons

    I find some of the interface a little challenging to use - like the home page isn't totally intuitive. I end up using the search functions more than I normally would because things aren't laid out in a way that makes them easy to find.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 501-1,000 employees

    August 2018

    It takes time, but it's worth it!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    Inspection Proof is amazing! I love how easy it is to link a policy to a checklist question.

    Cons

    It takes TIME. Lots of time! And don't be afraid to play with it. The more you're willing to invest in setting it up, the easier and more useful it will be.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Jennifer from Central Pennsylvania Alliance Laboratory

    Number of employees: 11-50 employees

    May 2018

    Document Control greatly facilitates document review requirements for regulatory compliance.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Greatly facilitates tracking of document revisions, review signature tracking, annual review requirements, and documentation of employee review.

    Cons

    It can be extremely cumbersome to upload a new document or document revision into Document Control from a Microsoft Word file; spacing is often incompatible, requiring the same document to be repeatedly uploaded and reviewed for appropriate spacing from page to page.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Steven from Aurora Diagnostics

    May 2018

    we are early in our process

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software's potential is great for us. I hope that it works out. There is a huge learning curve and a huge shift in how our industry traditionally does things. I hope it works out.

    Cons

    The user interface is extremely confusing. More emphasis needs to be put on which division you are in. All menus are too similar and confusing. There could be a lot of improvement to the user interface. There are too many options for designating properties for employees which makes the whole thing extremely difficult to work with. Inspection proof is glitchy and not very intuitive. We are a huge company with many labs and getting this thing to integrate with everyone is impossible since each lab is different.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Terry from Prime Health Care DBA RiverView Medical Center

    Number of employees: 201-500 employees

    May 2018

    Very useful once you figure it out.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    I really gives new employees easy access to procedures.

    Pros

    Great for inspections and documentation. We allow inspectors to look at the manuals. Inspection proof is also a very good product. It minimizes the time they have to search for documents.

    Cons

    Not the easiest software to navigate. The learning curve in my case was not to steep! Some changes to the icons might be helpful especially for us old dudes.....

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Angela from Novant Health

    Number of employees: 10,000+ employees

    May 2018

    Media Lab is very user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We use the document control, continuing education, and inspection proof

    Pros

    I like that it has a variety of functionality (i.e. document control, continuing education, competency, inspection proof).

    Cons

    We are a healthcare system and some of the functionality with the document control process does not lend itself easily to a system approach. Multiple facilities with multiple medical directors with the same policies.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Jennifer from CPAL

    May 2018

    This is the best document control system that I have ever used for a laboratory.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This product simplified the review and approval process, and made true document control a reality.

    Pros

    Tracking of revisions and approvals is simplified by far. You can always look up retired documents for retrospective review, changes are tracked and highlighted for quick review, as are all levels of review and approvals. It's easy to get to one's to do list, and the system can be set up to send emails when there are actions for you to take.

    Cons

    Can't think of anything that I don't like. The vendor is responsive to requests for changes. When we have asked for changes, they have been implemented in a fairly quick timeline.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Kathy from Ball Dermpath, P.A.

    Number of employees: 11-50 employees

    May 2018

    Media Lab has worked out well for our needs.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We are required to have document control and this serves our needs very well.

    Pros

    It is easy to download, revise and upload procedures. Inspection Proof is an enormous help with our inspections. We can just sit the inspectors down with a computer and this covers most our inspection because it is very easy for them to go through their checklist from there.

    Cons

    Sometimes the help tips do not cover what I need to know, even though it seems to me that it should be there.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Monica from Geneticure

    May 2018

    Easy to use, but would be good to have real time ability to make changes

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Easy to store and access documents and maintain them in a controlled manner.

    Pros

    I think the best thing is the ability to organize documents into manuals and link them both to competencies and inspection proof.

    Cons

    Documents look pixelated.

    I would like the ability to change the docs within document control, have them highlighted for directors so they can easily see what has changed, and then click to sign off on each change--that would be awesome.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Tiffany from True Health

    Number of employees: 201-500 employees

    May 2018

    Love MediaLab's Document Control!!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Prior to using MediaLab's Document Control we kept hard copies of procedures. ML's Document Control allowed us to go paperless and be able to access all of our documents online which is very convenient. It keeps track of pervious document versions which is nice too.

    Cons

    So far, no major issues with the software. There was a delay in hearing back from a representative to have questions answered. Once we did get in contact with someone they were very professional and supportive!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marlene from Beckley VAMC

    May 2018

    Great program; makes document control much easier

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that our Pathologist can review and approve even though he is not onsite. This is very beneficial if a change needs to be made quickly. I also like that it keeps track of the most recent revision.

    Cons

    I would like to have more users for the price. We were only allowed to purchase enough for the lead techs. We still have to print copies for the generalists to read. A cheaper cost for non-editing users would be great.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Donna from Einstein Medical Center of Philadelphia

    May 2018

    I love it! It makes procedure reviews and revisions a breeze.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Uniformity and consistency.

    Pros

    The software is easy to navigate. I like the function tab that allows you see what your options are when dealing with a procedure.

    Cons

    The constant notifications that are sent daily via email about procedure reviews even though I am not a required person for review.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Faith from UPMC Altoona

    Number of employees: 51-200 employees

    May 2018

    Very easy to use.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very easy to find everything and upload what I needed to upload. Was very nice to have all the tabs that I needed and could readily find everything.

    Cons

    The amount of time for everything. Did not like the reminders when I did not have anything to review at the moment.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Corinne from Intermountain Laboratory Services

    Number of employees: 10,000+ employees

    May 2018

    New for us, so we don't understand it all but so far eliminates work and increases efficiency.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Efficiency--I don't have to manage documents as much because of the approval processes and the continuity (after original setup).

    Pros

    The automated approval process is nice. I like that we can link to other SOP's so easily. I also like the ability to customize quizzes and/or sign-offs for documents. So far it's been easy to manage--a bit time-consuming to set up, but it should be easier now that official setup is complete.

    Cons

    Not sure yet. There's been a learning curve so I don't understand all of it yet, but there haven't been any major headaches that I can think of. Some users have complained about the blurriness of the text (it's not as clear as our former software)--I'm not sure if this was affected by the upload speed or what contributed to this.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Katie from Exact Sciences Laboratories

    May 2018

    Pleasent thus far

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Fairly easy to use. I like the search functonality in which it separtates the different document types.
    I am just learning about its functionality for training purposes. I feel the program is fairly easy to navigate once shown how.

    Cons

    I would like to be able to open a document on one screen and have another part of medialab open on the other. I currently have to sign in every time I would navigate through either screen.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 201-500 employees

    May 2018

    Currently building

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Our goal is to have a system that is easy to access for our staff as well as a system to house our documents safely

    Pros

    Ease of navigation. The ability to move our documents to the new system appears to be an easy process.

    Cons

    Once you delete a document...the name cannot be reused. We are still in the process of learning so this may improve once we dig a little deeper.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Madison from Department of Veteran's Affairs

    May 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This software is very user friendly and easy to navigate. I like how useful document control is as a reference in my daily work.

    Cons

    The only con I have is that as an administrator the lay out of seeing all the amdin tasks and my regular user tasks, get confusing sometimes.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Simone from University of Miami

    May 2018

    Great for inspections

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The inspection module for CAP inspections. It's great that we can answer all the checklist questions, link sops and supporting documents. Also it's great that we can upload the answer to previous inspections.

    Cons

    Process is time consuming, editing a document can take a while. Wish the emails for updating was better structured.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Ann from Lancaster General Health Penn Medicine

    Number of employees: 5,001-10,000 employees

    May 2018

    I wish it was more customizable for individual businesses.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Electronic document control.

    Pros

    Tracking potential of documents in the system. The to do list is very helpful and also the automatic annual review setting.

    Cons

    Would like to be able to " watermark" copies to easily see if it is an original controlled copy. This would administrators find uncontrolled copies.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
Do you use Document Control?Write a Review
In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization. Call us for a Free FastStart Consultation: (844) 687-6771