LigoLab LIS & RCM Operating Platform vs WindoPath

RATING:

4.6

(32)

LigoLab LIS & RCM Operating Platform has 32 reviews and a rating of 4.63 / 5 stars vs WindoPath which has 31 reviews and a rating of 4.19 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (32)
4.2 (31)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 31, 2023
July 6, 2022
Pros/Cons
  • Pros

  • The ease of implementation, and once you get used to it, it's pretty efficient.
  • They can stay on track of tickets, typically have a great response and turnaround time, and are incredibly nice while maintaining great professionalism.
  • Cons

  • At times there would be a certain lack of responsiveness to requested implementation.
  • With our current install - the CPT codes are not part of our database. This makes it difficult to correlate with our billing company's software.
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  • Pros

  • The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs.
  • I love the ease of use and the potential for customization to your needs with WindoPath. I use daily and have had a great experience.
  • Cons

  • The label-making function was a bit hard to learn, and for a while, it all fell onto one person to coordinate the initial labeling of the inventory.
  • Incredibly dated, hard to learn and navigate, multiple errors, difficult to sync up with more modern programs and software.
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Pricing Range
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$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos