About WindoPath

WindoPath is a laboratory information system (LIS) that helps clinical laboratories and hospitals streamline test scheduling and patient management operations. It offers a synoptic reporting module, which enables lab managers to generate custom reports in multiple formats and share them with physicians and pathologists.

WindoPath provides a variety of features such as datasheet monitoring, an activity dashboard, quality tracking, auditing and more. The application allows organizations to capture and store location details of specimens in a centralized repository, analyze patient history and automate testing workflows as per business requirements. Additionally, it lets technicians upload or archive digital images or documents to the cases.

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30 Reviews of WindoPath

Average User Ratings

Overall

4.17 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.5

Functionality

4.0

Ratings Snapshot

5 stars

(12)

12

4 stars

(12)

12

3 stars

(5)

5

2 stars

(1)

1

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

February 2019

User Profile Picture

Jeremy from Amarillo Pathology Group and Physicians Preferred Laboratory

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2019

Psyche WindowPath

Pros

Functionality and automatic reporting at our disposal. Specimen tracking is a must and WindowPath delivers an excellent product for internal personnel to find and retrieve any specimen needed.

Cons

I would recommend this product to any anatomic or clinical lab company. Psyche is a great company to work with!

October 2020

Claire from Fyr Diagnostics

Company Size: 11-50 employees

Industry: Biotechnology

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

October 2020

Reference lab LIS

We designed our workflow and implemented Psyche in a matter of weeks. Everyone we worked with was responsive and resilient during a busy season, and as a team effort we were able to adapt the system to meet our immediate needs. A big plus is knowing some of the upcoming features that will be available in the coming months - Psyche is still growing and improving!

Pros

The sales team at Psyche is an absolute dream team - they were super responsive, communicative, and adapted to our many needs. The software has a surprising number of features and can be adapted by anyone (adapted very quickly if you have the slightest technical experience).

Cons

Some design aspects of the software work slower than we would like, especially relative to the speed that we've accomplished in the rest of our workflow.

Reasons for Choosing WindoPath

Features that fit our workflow needs, pricing, and the implementation timeline.

August 2019

Mark from Blount Memorial Hospital

Company Size: 1,001-5,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

2.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

August 2019

Cloud Driven Pathology Software EMR

We needed an EMR for a pathology division and had used Psyche for almost two decades so were sold on their upgrade options to continue the partnership

Pros

Continued the same environment as previous versions

Cons

Became a much slower product as it grew larger Cloud environment behind firewalls is very slow compared to direct server system Aside from a few team members of support with vast knowledge about the product, the main go-to person for the majority of the upgrade was lacking in knowledge and competency

Reasons for Choosing WindoPath

Sold on same environment with more options now available and cloud option for storage

May 2019

Laurie from Bako Pathology Services

Company Size: 201-500 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

4.0

May 2019

Microbiology Manager

Pros

Easy to navigate. Fairly easy to build new tests. It has quite a bit of flexibility. I currently use Micropath for routine clinical microbiology, but I was able to build PCR panels for our molecular laboratory. As microbiology changes, I am able to customize Micropath according to CLSI changes, organism nomenclature changes and I have been able to interface Micropath to accessory equipment without the help of middleware. In addition, Micropath is easily interfaced with traditional middleware to susceptibility instruments. The mapping is quite simple and their technical support is responsive. I have been able to build custom reports that help with IQCP. The reports I use also allow me monitor the all aspects of the workflow in the lab. Audit trails are easy to review and they keep the accountable. Antibiograms are easy to build. The antibiogram are customizable as well.

Cons

Occasionally Micropath is "slow". No one is able to identify why. Occasionally tech support is slow to get back to you. Our initial training on the system was minimal to say the least, as a result we more or less were self taught. Some customization is "free" other customizations can have a small but significant fee associated with them, you just never know.

May 2019

Marissa from Auburn Community Hospital

Company Size: 501-1,000 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Outstanding, Reliable Product

Psyche systems has been attentive to our needs. The customer service we receive has been great. The product has been reliable and consistent over my 10 years using it. It is a great product.

Pros

This software is easy to use, customizable, reliable and has been consistent. I have been using this product for 10 years and have never had an issue that wasn't resolved immediately and to my satisfaction.

Cons

The only potential difficulty I may find down the road is that I am using a query that is no longer supported because a new product is available. I am continuing to use the old version because it still works and meets our needs at this time. I have no doubt that Psyche will provide support on the new platform if and when I need to use it.