10to8 Software

10to8 Software

Find out more:

Find out more:

About 10to8

10to8 is a cloud-based booking solution for small to large businesses in all industries. It provides users with a customized booking website where clients can schedule appointments, pay for events and services and access existing bookings. Clients can schedule, cancel and reschedule appointments as needed. Appointments are automatically synched with user calendars, and 10to8 can integrate with Gmail, Outlook, iCal and more. Users can maintain multiple calendars if necessary. Attendees can receive email and text message reminders, and users can store notes, questionnaires and other client data. Booking buttons and forms can be embedded into existing websites, and users can also access a direct chat feature to talk with clients. Reporting features allow users to...

10to8 Pricing

Free Forever Plan | Free | 100 bookings + 2 staff logins Basic Plan | $9.6/month | 100 bookings + 2 staff logins + branding Grow Plan | $20/month | 300 bookings + 3 staff logins + branding + enhanced features Bigger Business Plan | $40/month | 600 bookings + 6 staff logins + branding + enhanced features + tools for HIPAA & signed BAA Enterprise Plan | Bespoke Pricing | Bespoke appointments, staff logins & features For more information visit 10to8.com/pricing

Starting price: 

$12.00 per month

Free trial: 

Available

Free version: 

Available

Powering appointments at over 200,000 businesses worldwide for time better spent
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10to8 Reviews

Overall Rating

4.65

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 682 reviews

User Profile

Francesca

Verified reviewer

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

January 2018

Overall, the 10to8 platform and software has been great and very user-friendly!

Pros

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Cons

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Juan

Company size: 2-10 employees

Industry: Food & Beverages

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

October 2022

10to8

Muy variado e interesante como usuario estoy plenamente de acuerdo

Pros

Muy fácil de usar y muy práctico y lo mejor es que se puede personalizar

Cons

Se podría decir que se puede mejorar ciertas funciones

Ross

Company size: 2-10 employees

Industry: Cosmetics

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

All Smiles

First Class Support and our clients much prefer to book and pay online.

Pros

We trialed lots of other systems this by far was the most user friendly system and you don’t need to be a IT guru. I also found the support on any issue to be outstanding no problem was too small and a solution was always provided within the capabilities of the software.

Cons

I would have to say not much as we were one of the earlier users and we have seen many improvements over the years and we wouldn’t use any other system. We have had a two year break but continued our subscription so its ready to go when we start up again.

Reasons for choosing 10to8

Functionality it suited our business appointment profile and set up and support.

Reasons for switching to 10to8

Other systems were too difficult to set up, didnt have the appointment set up we required for our business, not flexible and lack of technical support.

Robin

Company size: 1 employee

Industry: Music

Time used: More than 2 years

Review Source: Capterra

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2022

Does the job

Very positive. On the rare occasion I have needed technical support it has solved the problem very quickly.

Pros

Before 10to8 I was getting regular no-shows; since using 10to8 they have been reduced to practically zero!

Cons

If there is a typo or non-existent client email entered, perhaps the system could alert the user that the confirmation/reminder email wasn't able to be delivered? (The system is already partially in place for this; if I remember correctly, there is a feature that can tell the user if a client has opened/read a reminder email).

Simon

Company size: 1 employee

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

FUNCTIONALITY

4

August 2021

Decent solution for health professional looking to automate appointments and calendar

So far so good. I haven't had to use their help function yet, but reviews of this were generally positive and gave confidence.

Pros

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

Cons

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

Reasons for choosing 10to8

Calendly's options particularly for group booking are quite limited. Acuity Scheduling is a good product (have used with other clients), but didn't have a longer term free option for us to work with the client.

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