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athenahealth

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Ratings & Reviews

Overall Rating

4.62 / 5 (576)

3.74 / 5 (696)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.5 / 5

3.5 / 5

Last Reviewed

July 24, 2020

June 24, 2020

Pros/Cons

  • Pros

  • Easy to use, user friendly interface and my clients enjoy the convenience of it. Also, I LOVE that it alerts my clients of upcoming appointments, which makes my life easier.

  • I love the ease of use and that I can use it to immediately store details of clients . I love that I get their phone number as well as not everyone uses Skype

  • Cons

  • The interface is a bit clunky on the phone, but they are working on it. Other than that, I don't have any issues.

  • There is no APP for smartphones, though they do have a web-app that allows you to access info. This is okay, but would be quicker and easier if there was a full app to access the schedule.

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

338 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots