10to8 vs SimplyBook.me

RATING:

4.66

(746)

10to8 has 746 reviews and a rating of 4.66 / 5 stars vs SimplyBook.me which has 1071 reviews and a rating of 4.57 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.66 / 5 (746)
4.57 / 5 (1071)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
January 9, 2023
January 25, 2023
Pros/Cons
  • Pros

  • As a professional in a not-for-profit field, a robust booking tool with comprehensive customizations also available in the free version is so great.
  • Moreover the customer service is amazing with the experience I've had. The ease of adding the software to the site is a huge benefit.
  • Cons

  • I took a leave of absence for family reasons and After a period of time, they marked my account as inactive.
  • Customer service team have little knowledge of their software and provide a very poor and rude service.
  • Pros

  • I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.
  • It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.
  • Cons

  • Their customer service was awful. I canceled with them because I found a better system and they refused a refund.
  • It seems to be something that they do not actively work on, which seems crazy to me.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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