Excellent EMR

My experience has been positive. There were the usual growing pains but these were all handled smoothly by the support staff and there were no interruptions in my daily schedule.

Pros

Very User Friendly Great lay out including the nice fonts and just the right size and spacing for various icons/tabs. Lab results can be marked signed off or reviewed which is a helpful distinction when needing to review prior paper records and still wanting a time stamp for future auditing/review purposes. Has the ability to forward previous encounters which is helpful for things like Diabetic flow sheets. Has the ability to have customizable pre-typed entries similar to stamps/templates in other EMRs Support Staff is knowledgeable and attentive The person who trained our office was exceptional. Good communicator. Patient. I found this to be particularly important in ensuring proper migration to AbelMed from paper charts.

Cons

Sometimes the page may skip a line when scrolling down in the investigations tab.

Service for trouble shooting is timely and professionally rendered with a teaching component.

I am very grateful for the expertise provided by [SENSITIVE CONTENT HIDDEN] as he will go through the problem list carefully and come up with a solution. His prompt attention and kind nature is very helpful in a busy pediatric office.

Pros

The medical students find it is excellent as it is systematically configured so they do not miss details e.g review of systems is categorized in detail.

Cons

sometimes the clicks are too many to fax off a Rx to the pharmacy e.g. needing to close the current encounter and then open the Rx tab and then only will the Rx be linked to the encounter.

Disaster !

Every time they fix one issue, another issue arise.

Pros

The monthly fee is the lowest in Ontario. They used to have fair customer support, now, I think they have only a few people available that make your waiting time unreasonable.

Cons

After several years of using this program, I can tell my colleagues this is a waste of money. You can faster if you use just the WORD processor for your notes. Referrals, prescriptions, navigating CPP - if you have 2 patients in an hour, yeh. may be.

Review of Abel software

very good

Pros

The product is user friendly and drugs are updated regularly

Cons

brand names and generic names are not always available Space for progress notes needs to be increased

Abel Lets you do more

Pros

It is a tool that allows a facility with few employees to do so much more than in the past. We are able to take advantage of the capability of the software and reduce the amounts of cancellations and missed follow-ups of our clients. Going completely paperless is now a possibility.

Cons

Moving between options can be a bit slow especially when booking an appointment with person on the phone

Clinic operations

Pros

Very easy to operate. User friendly. Very convenient for our clinic to operate day to day.

Cons

Never had a problem with the services provided by abelmed.

Tcd review

Pros

Very easy to navigate and self teach. The

Cons

Missing some features that newer EMRs have

Very Good!

Pros

Allows for remote patient monitoring, reduces hospital stay, improves the overall patient experience

Cons

Requires a whole lot of bottlenecks for institutional approval, and many clinicians are not willing to relearn