Like any new software, there is a very steep learning curve but all in all a very good program/product.

This too is problematic as it takes another step, more time, and if the Word file is ever lost or corrupted you will not have your original findings available.

I love the price - it's much more affordable than other integrative chiropractic software I've seen.

I would recommend, and customer service is always on point.

Working with my trainers has been wonderful. They have been very personable and are very good teachers.

Oddly, that's quite the attribute. The new upgrades have improved the Ease of Use tremendously, Thanks.

I am most impressed with the notes this program produces. The software provides ample input from the doctor to create a near-flawless note that will pass any audit.

Accuracy of medical information, billing and collections. Awesome customer support and training.

The only drawback that I have experienced is the inability to change the schedule time increments without having to launch a new scheduler. This is possible to do but not very convenient.

Transparency between biller and staff is excellent. Dedicated biller could use more assistance with upper management to resolve claims over 120 days.

Using Acom Rapid Software has been an amazing experience.

Intuitive software; Great training experience, we love our RAPID product.

This is the worst company I have ever dealt with. The customer service skills lack.

Sometimes there are glitches  which could be operstor error though.

Rapid Doc and PM are easy to use. Finding a patient or scheduling a patient is a breeze.

It was very easy to use and the technical support help has been great. My direct contact with ACOM is Michelle Carmody and she is amazing.

The product is user friendly - the ability to customize Rapid PM.

Being unable to accurately describe this in the note can undermine the author's credibility.

Most software programs are friendly either to the staff or the doctor, but Rapid is both staff and doctor friendly. There is so many great features like tracking, reports, billing, documentation, etc.

The things I have problems with about this product are, basically, problems I would have with any computerized system.

The support staff is completely helpful, friendly, available and knowledgeable. I save time and money every day my practice is open.

Beign able to create your own drop down reselects are very helpful. Let me create entirely differetn noted for nutrion or other types of visits without chiro care.

The best feature about the software is the customer support when needed.

I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.

Perfect for anyone just starting out, or for anyone looking to update their practice to a more compliant, accurate, all-inclusive system.

The issues were solved quickly and the representatives were so friendly to me. Everyone has been kind and on the ball.

Once the back end is set up its' great. Package pricing is easy, reports are excellent and run accurately if your back room system is built correctly.

These have been forwarded to development. Some of our clients are having some trouble with the software depending on what device they are using.

I find it covers every aspect of my business all in one place. It's absolutely user friendly.

I like the support I have been able to get while learning this system. The ticketing system is awesome and the conference calls are great.

The customer service representation was a wonderful trainer.

Your stuck with their old archaic forms. Charting is a nightmare.

BUT, it's losing my business money if I don't adjust every sale. And, I warned them, 1000's of their existing accounts are at jeopardy also.

Pretty much does everything we want our Medical Spa software package to do. Customer Service department is great.

I am so glad I switched over from patient now this software is user friendly.

I really love the training videos. They walk you through every aspect of the program and help customize the program to your needs.

The account specialists was also very helpful with answering all of my questions, and was super patient with me and all my questions.

The interface is fairly easy to use. Love that it is a one shop fully integrative product that takes care of all of my needs.

Easy to use and integration was not as stressful as I thought it would be.

The billing flows seamlessly into the software. Templates can be customized if so desired and the price is extremely affordable.

Easy to use and has a lot of great features for our practice.

Excellent customer service, excellent software program.

I like that the software has the ability to integrate billing, stuff scheduling and booking in the same software. My experience was positive until now.

Customer support is amazing. The software is easy to use and it’s a great value for the cost.

I found the WorldPay credit card processing not as promoted with very confusing billing and difficult terminal usage.

End-user perspective: I was able to intuitively navigate this system with relative ease from the outset. This made the implementation process virtually painless.

And I am always so grateful and impressed with the swift response and the explicit direction I get from the support team to take care of things.

Discounts are inconvenient and the setup is tedious.

HIPAA compliant and compatible with rewards programs like Aspire and Brilliant Distinctions.

But the biggest problem is checking in new clients.

Easy to use...front desk options are pretty descent. They could have some basic features that would make this system awesome.

My experience right from the sales department to the implementing of the program has been exceptional. Everyone I have dealt with so far has been amazing.

The software is very advanced and there are many great aspects like EMR, marketing etc.

Comprehensive software and great support and costumer service.

API Marketing is a wonderful feature. Definitely, a cost- effective program.

I love that this software is so easy to navigate once shown.

Ve been using Aesthetics Pro while working at other spas and for my own. It’s been a terrific experience.

Its a one stop system, covers everything which I like. Good reports, excellent product and service build out, inventory management, etc.

Patients are having trouble filling them out and not able to go back in. Also not showing that forms were completed.

For example, I panicked because on the KIOSK there was no tool bar. Come to find out it was because of the size of my ipad.

A lot of functionality integrated in one system. That is about all I can say that is good about this software.

US Dollar

ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to-learn software. 


The EHR has pre-built and customizable templates that are simple and chiropractic-specific. The macros allow chiropractors to create SOAP notes in seconds. Plus, the cloud server allows for easy and fast access for unlimited users, from anywhere at any time. Your practice’s productivity will increase along with the time you can spend with patients.


The dedicated project manager and 24/7 support allows for seamless onboarding that will not interrupt daily operations. The optional billing and collection service manages all insurance claims, follow-up, and postings which enables practices to get paid faster. 


It is designed for both the solo practitioner and the multi-location, multi-provider office. The software manages all aspects of the practice including patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. For the patient, the RAPID software delivers patient appointment reminders, an online patient registration for patients to complete intake forms prior to their office visit, and an in-practice kiosk for check-in. All medical necessary documentation demands from insurance payers are met with the RAPID software functionality for PQRS, PART, and outcome assessments.



LongDescription

Patient Records Management

HIPAA Compliant

Confirmation/Reminders

Scheduling

Compliance Management

Outcome Assessment Tools

Alerts/Notifications

Reporting & Statistics

Billing & Invoicing

Patient Management

SOAP notes

Claims Management

Appointment Management

Healthcare Compliance

For Chiropractors

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RAPID

In Person

Live Online

Webinars

Documentation

AestheticsPro is a cloud-based, HIPAA compliant medical spa management software solution that offers staff and calendar management along with client management, a point-of-sale and marketing tools within a suite.

The staff management feature allows users to manage employee timesheets, payroll, commissions and tips. With staff calendars, users can manage staff scheduling and avoid instances of overbooking.

AestheticsPro enables users to store all client information in HIPAA-compliant charts. Users can sign in from any device and access records from any location.

The software also offers marketing management, which allows users to track leads and run targeted email campaigns for customer acquisition. 

With the accounting module, users can generate real-time updated sales and profit reports to make informed decisions. 

Employee Management

Faculty/Staff Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Document Storage

Access Controls/Permissions

SMS Messaging

For Salons and Spas

Charting

Task Scheduling

Retail Inventory Management

SSL Security

Before & After Pictures

Electronic Signature

Reservations Management

Credit Card Processing

Invoice Management

Transaction History

Customer Database

Scheduled/Automated Reports

Gift Card Management

Payroll & Commissions

Calendar Management

Sales Trend Analysis

Barcode Recognition

Template Management

Data Import/Export

Promotions Management

Accounting

Multi-Location

Treatment Packages

Booking Management

Email Marketing

Sales Reports

Inventory Tracking

Real Time Data

Performance Metrics

Historical Reporting

Marketing Automation

Client Portal

Event Scheduling

Forms Management

Email Reminders

ACH Payment Processing

Website Integration

Activity Dashboard

Online Booking

Reminders

Decision Support

Automated Scheduling

Customizable Templates

Coding Assistance

Real Time Reporting

Commission Management

Employee Scheduling

Customizable Forms

Records Management

Client Management

Drag & Drop

Customer History

Secure Data Storage

Point of Sale (POS)

Appointment Scheduling

Inventory Management

Loyalty Program

Data Mapping

For Medical Spas

Discount Management

Transaction Management

Physician Management

SMS Marketing

E-Prescribing

Revenue Management

Document Management

Mobile Alerts

On Call Scheduling

Self Service Portal

Mobile Access

Workflow Management

No-Show Tracking

Document Templates

Activity Tracking

Recurring Appointments

Facility Scheduling

Patient Portal

Price/Margin Management

Inventory Replenishment

Sales Tax Management

Touch Screen

Mac OS

AestheticsPro offers 3 editions:

Solo Edition: $150/month;
Enterprise: $200/month;
Enterprise Plus: $275/month

RAPID vs AestheticsPro

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