Like any new software, there is a very steep learning curve but all in all a very good program/product.

This too is problematic as it takes another step, more time, and if the Word file is ever lost or corrupted you will not have your original findings available.

I love the price - it's much more affordable than other integrative chiropractic software I've seen.

I would recommend, and customer service is always on point.

Working with my trainers has been wonderful. They have been very personable and are very good teachers.

Oddly, that's quite the attribute. The new upgrades have improved the Ease of Use tremendously, Thanks.

I am most impressed with the notes this program produces. The software provides ample input from the doctor to create a near-flawless note that will pass any audit.

Accuracy of medical information, billing and collections. Awesome customer support and training.

The only drawback that I have experienced is the inability to change the schedule time increments without having to launch a new scheduler. This is possible to do but not very convenient.

Transparency between biller and staff is excellent. Dedicated biller could use more assistance with upper management to resolve claims over 120 days.

Using Acom Rapid Software has been an amazing experience.

Intuitive software; Great training experience, we love our RAPID product.

This is the worst company I have ever dealt with. The customer service skills lack.

Sometimes there are glitches  which could be operstor error though.

Rapid Doc and PM are easy to use. Finding a patient or scheduling a patient is a breeze.

It was very easy to use and the technical support help has been great. My direct contact with ACOM is Michelle Carmody and she is amazing.

The product is user friendly - the ability to customize Rapid PM.

Being unable to accurately describe this in the note can undermine the author's credibility.

Most software programs are friendly either to the staff or the doctor, but Rapid is both staff and doctor friendly. There is so many great features like tracking, reports, billing, documentation, etc.

The things I have problems with about this product are, basically, problems I would have with any computerized system.

The support staff is completely helpful, friendly, available and knowledgeable. I save time and money every day my practice is open.

Beign able to create your own drop down reselects are very helpful. Let me create entirely differetn noted for nutrion or other types of visits without chiro care.

The best feature about the software is the customer support when needed.

I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.

Perfect for anyone just starting out, or for anyone looking to update their practice to a more compliant, accurate, all-inclusive system.

The issues were solved quickly and the representatives were so friendly to me. Everyone has been kind and on the ball.

Most of all, I like the fact that Qualifacts Support is always ready to help you out and give you guidance for any questions or issues that you face.

Biling is difficult, reporting is a little slow and often reports have to be combined to get accurate information.

Ability to customize the product/forms, general ease of use is pretty good.

The training to get a clinician ready to provide care and effectively document services is fairly easy and allows even new staff to start working with consumers quickly.

Very positive experience with Carelogic. Most every aspect of switching to it from our previous system has been a positive.

The customer service and support has been amazing. So wonderful to  have this from company.

It could also have more detailed reports for revenue reporting. Need services to be able to be broken down into further details and more options.

CareLogic presented itself as easily modifiable, which sounds wonderful and has been beneficial when we need to create a specific form for a specialized program.

If the tickets can be answered by the first responding team, they get answered quickly. If they have to be escalated to Tier 2 or 3, it's awful.

This is an easy to use electronic health record that lends itself to behavioral health services. Generally the end users all agree that it is user friendly.

Reporting is limited, at times confusing and sometimes innacurate.

The reports vary from moderate to very slow to generate, which is especially frustrating when trying to close the GL every month or run reports for analysis.

Major cons are system latency and limited canned reporting. Pentaho is integrated with the system however creating reports is not easy.

Currently we find that we are unable to meet many of the Federal programs due to the delay or lack of functionality.

We love the fact that we can pull great data from the system in report form and be able to submit those directly for grants.

I had so many client on my caseload during the 15-16 months that I used this program, it was difficult to remember names and dates.

I can say that deleting information was a bit difficult once information was entered in, so this was the only negative.

Not only does the system fail to communicate on the back end, it typically requires a minimum of 8 + clicks to navigate anywhere within the system.

The ability to integrate the IMPACT assessment module directly into the treatment planning process is fantastic.

Excellent company with a true eye out for the endusers, industry, and the product they have built and sell.

Occasionally system crashes leaving users confused. Configurable forms are hard to maintain.

Great software that will improve efficiency and lower costs for your company.

Due to its lack of integration, the user must comb through many documents to obtain necessary information such as past medications, allergies, medical history, and labs.

We have been with them since 2013 and overall the value is good.

Snagged often, problems often, customer service was somewhat dependent on the day.

I had a good experience working with care logic enterprise.

I takes a lot of keystrokes to do most tasks which leaves more margins for mistakes and the reports a pretty bad.

Very good service upfront but once implementation is completed the customer service is lacking. As a whole it is a good product and I believe we made a good choice.

Features and ease of use have improved over the years since our implementation. Most of the billing and AR features work as intended.

CareLogic is the worst investment one can purchase for their company or practice. Fear this--yes because you got ripped off.

There a lot of improvements needed but that is true of all EHR products on the market as standards and practices are rapidly changing in this field.

Over the past twenty years that I have been working with EHR systems, Carelogic is by far the worst system that I have ever worked with.

US Dollar

ACOM Health’s cloud-based RAPID software is your one-stop-shop in chiropractic management solutions. It combines electronic health records, practice management, billing, and patient scheduling into a powerfully robust, yet easy-to-learn software. 


The EHR has pre-built and customizable templates that are simple and chiropractic-specific. The macros allow chiropractors to create SOAP notes in seconds. Plus, the cloud server allows for easy and fast access for unlimited users, from anywhere at any time. Your practice’s productivity will increase along with the time you can spend with patients.


The dedicated project manager and 24/7 support allows for seamless onboarding that will not interrupt daily operations. The optional billing and collection service manages all insurance claims, follow-up, and postings which enables practices to get paid faster. 


It is designed for both the solo practitioner and the multi-location, multi-provider office. The software manages all aspects of the practice including patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. For the patient, the RAPID software delivers patient appointment reminders, an online patient registration for patients to complete intake forms prior to their office visit, and an in-practice kiosk for check-in. All medical necessary documentation demands from insurance payers are met with the RAPID software functionality for PQRS, PART, and outcome assessments.



LongDescription

Patient Records Management

HIPAA Compliant

Confirmation/Reminders

Scheduling

Compliance Management

Outcome Assessment Tools

Alerts/Notifications

Reporting & Statistics

Billing & Invoicing

Patient Management

SOAP notes

Claims Management

Appointment Management

Healthcare Compliance

For Chiropractors

Web browser (OS agnostic)

Windows 8

Windows 10

Email/Help Desk

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

RAPID

In Person

Live Online

Webinars

Documentation

CareLogic is a cloud-based electronic health records (EHR) platform for midsize to large behavioral health and human services organizations. The EHR system offers agencies a suite of clinical, administrative and financial capabilities including scheduling, intake, treatment planning, service documentation, eprescribing, consumer engagement, billing and reporting.


CareLogic is ONC-ATCB certified and can be used by a variety of organizations within the mental/behavioral health field including psychiatry, psychology, therapy, counseling, substance abuse and others. It also supports mobile, outpatient, community, residential and inpatient settings.


System administrators can modify the CareLogic EHR platform to mirror existing workflows, and it includes a rules-driven validation engine to catch errors in real time. CareLogic is delivered using per user per month pricing model.



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