---
title: "Acuity Scheduling Software Reviews, Demo & Pricing - 2026"
description: "Review of Acuity Scheduling Software: system overview, features, price and cost information. Get free demos and compare to similar programs."
source_url: "https://www.softwareadvice.com/medical/acuity-profile/"
page_type: "product"
language: "en"
---

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Acuity Scheduling

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Overview

[Reviews](https://www.softwareadvice.com/medical/acuity-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/acuity-profile/alternatives/)

# Acuity Scheduling Review

From $20-$61/month Free trial 4 plans

Wondering if Acuity Scheduling is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pros and Cons
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Acuity Scheduling

4.8

[(5769)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Pricing

Starting at $20.00 flat rate per month

### About Acuity Scheduling

Acuity Scheduling is online appointment software that helps service-based businesses take control of their calendar. It works like a personal assistant that runs 24/7 behind the scenes — handling the booking, reminding, rescheduling, and paying so you and your team can focus on the work itself rather than the back-and-forth of arranging it.

Here's how it fits into a typical day. A client visits your booking page, sees your real-time availability, and books the appointment or class that works for them — across time zones, without emailing back and forth. The moment they book, Acuity sends a branded confirmation, collects payment or a deposit if you require one, and adds the appointment to your calendar automatically. Ahead of the appointment, automated email and text reminders go out to cut down on no-shows, and if plans change, clients can reschedule or cancel themselves within the limits you set.

Behind the booking page, Acuity gives you the controls to shape how you work. Sync availability with Google, Outlook, iCloud, and Office 365 so you're never double-booked. Offer one-on-one appointments, group classes, or multi-day scheduling. Sell packages, gift certificates, subscripti...

ons, and memberships. Collect payments through Stripe, Square, or PayPal. Capture the details you need up front with custom intake forms, and keep track of client history and performance with built-in client management and reporting. Acuity works on its own as a standalone scheduling tool, or connects directly to a Squarespace website, and everything can be managed from the Acuity mobile app while you're on the go. It's built to scale with you — a fit for solo professionals just starting out, growing teams, and established service businesses like salons, spas, wellness and fitness studios, coaches, consultants, photographers, and clinics. Whether you're trying to reduce no-shows, get paid faster, or simply stop losing hours to scheduling admin, Acuity gives clients a simple way to book and gives you the time back.

Do you work for Acuity Scheduling? [Manage this product listing](https://www.g2.com/products/acuity-scheduling/claim_requests/new?auto=true)

Wondering if Acuity Scheduling is right for your organization?

Our Appointment Scheduling Software selection experts can help you in 15 minutes or less.

## Acuity Scheduling User Interface

## Popular Acuity Scheduling Alternatives

Main Product

Acuity Scheduling

4.8

[(5769)](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.65Value for money
-   4.65Customer support
-   4.65Functionality

Pricing

Starting at $20.00 per month

Get Price

Alternative Product

[Goldie](https://www.softwareadvice.com/salon/goldie-profile/)

4.8

[(1173)](https://www.softwareadvice.com/salon/goldie-profile/reviews/)

Ratings Breakdown

-   4.81Ease of use
-   4.65Value for money
-   4.75Customer support
-   4.62Functionality

Pricing

Starting at $19.99 per month

Get Price

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[Vagaro](https://www.softwareadvice.com/medical/vagaro-profile/)

4.7

[(3664)](https://www.softwareadvice.com/medical/vagaro-profile/reviews/)

Ratings Breakdown

-   4.62Ease of use
-   4.65Value for money
-   4.63Customer support
-   4.55Functionality

Pricing

Starting at $23.99 per month

Get Price

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[GlossGenius](https://www.softwareadvice.com/scheduling/glossgenius-profile/)

4.8

[(349)](https://www.softwareadvice.com/scheduling/glossgenius-profile/reviews/)

Ratings Breakdown

-   4.84Ease of use
-   4.75Value for money
-   4.75Customer support
-   4.68Functionality

Pricing

Starting at $24.00 per month

Get Price

Alternative Product

[Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/)

4.4

[(859)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.55Value for money
-   4.48Customer support
-   4.26Functionality

Pricing

Starting at $23.00 per month

Get Price

Alternative Product

[ClinicSense](https://www.softwareadvice.com/medical/clinicsense-profile/)

4.8

[(671)](https://www.softwareadvice.com/medical/clinicsense-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.80Value for money
-   4.90Customer support
-   4.60Functionality

Pricing

Starting at $39.00 per month

Get Price

## Acuity Scheduling Pros and Cons

We analyzed 5,769 verified reviews for Acuity Scheduling to find out what actual users really think.

Select to learn more

Intuitive And Flexible Interface

The platform is praised for its clean, user-friendly design that makes setup and daily use straightforward. Users find it easy to manage schedules, adapt to business needs, and streamline operations without a steep learning curve. Its flexibility and intuitive layout help both beginners and experienced users stay organized.

Streamlined Appointment Management Tools

Acuity Scheduling simplifies appointment booking with automation, customizable scheduling pages, and real-time notifications. Users can easily set up, reschedule, or cancel appointments, reduce administrative tasks, and offer clients self-service options. Automated reminders and calendar syncing help minimize no-shows and keep everyone informed.

Robust Calendar Syncing Capabilities

Acuity Scheduling offers strong integration with popular calendars like Google Calendar and Outlook, enabling real-time syncing and reducing scheduling conflicts. Users appreciate the ability to manage multiple calendars, customize booking links, and access appointments across devices, which helps keep schedules organized and up to date.

Email Support And Notification Issues

Users report that email notifications and customer support are limited, with support available only via email and slow response times. Customizing email templates can be confusing, and some users experience issues with duplicate notifications, lack of integration with other email platforms, and limited control over notification settings.

Limited And Restrictive Payment Features

Payment processing in Acuity Scheduling is often seen as restrictive, with limited payment system integrations and some options only available on higher-tier plans. Users report challenges with currency settings, lack of support for certain payment providers, and extra fees, making it less flexible for diverse business needs.

Complex And Costly Pricing Structure

Many users find Acuity Scheduling's pricing confusing and expensive, especially when advanced features require higher-tier plans. The free version is limited, and some essential functions are only available with paid upgrades. This can be a barrier for small businesses or those needing more customization without higher costs.

## Acuity Scheduling Pricing and Plans

Starting price: $20.00 per month

Free Trial

Free Version

Starter

$20.00

flat rate, per month

Plan includes:

-   Advanced Features
-   Logo Display
-   Automatic Time Zone Conversion
-   Online Meeting Integrations
-   Accept Payments through Stripe Square or Paypal
-   Offer Unlimited Services and Appointments
-   Client Self-Scheduling
-   Up to 1 Staff/Location

Standard

$34.00

flat rate, per month

Plan includes:

-   Up to 6 Staff/Locations
-   Sell Subscriptions/Memberships/Gift Certificates
-   Offer Appointment Packages
-   Text Message Reminders

Premium

$61.00

flat rate, per month

Plan includes:

-   Up to 36 Staff/Locations
-   Removed "Powered By"
-   Multiple Time Zones
-   Sign BAA for HIPAA Compliance
-   Custom API & CSS For Developers

Enterprise

Pricing available upon request

Plan includes:

-   Unlimited Scheduling Instances
-   Enterprise Dashboard
-   Additional APIs
-   Custom BAA
-   Dedicated Acount Manager

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Acuity Scheduling Features

-   Popular features found in Appointment Scheduling
    
    Appointment Management
    
    Automated Scheduling
    
    Calendar Management
    
    Client Database
    
    Group Scheduling
    
    Mobile Access
    
    Online Payments
    
    Recurring Appointments
    
    Reporting & Statistics
    
-   More features of Acuity Scheduling
    
    Accounting
    
    Accounting Integration
    
    Activities Booking
    
    Activity Dashboard
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Attendance Management
    
    Attendance Tracking
    
    Availability Indicator
    
    Availability Management
    
    Billing & Invoicing
    
    Booking Management
    
    Booking Notes
    
    Branch Optimization
    
    Business Coaching
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Capacity Management
    
    Class Management
    
    Class Scheduling
    
    Client Management
    
    Client Portal
    
    Client Profiles
    
    Communication Management
    
    Confirmations/Reminders
    
    Consent Management
    
    Contact Database
    
    Credit Card Processing
    
    CRM
    
    Customer Database
    
    Customer Support
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Templates
    
    Data Import/Export
    
    Data Security
    
    Discount Management
    
    Document Management
    
    Driver Scheduling
    
    EDI
    
    Electronic Payments
    
    Email Management
    
    Email Marketing
    
    Email Reminders
    
    Email Templates
    
    Event Calendar
    
    Event Management
    
    Event Scheduling
    
    Facility Scheduling
    
    Faculty/Staff Management
    
    Fitness Plan
    
    For Accountants
    
    For Barbershops
    
    For Dance Studios
    
    For Financial Institutions
    
    For Martial Arts
    
    For Medical Spas
    
    Forms Management
    
    For Optometrists
    
    For Photography Studios
    
    For Salons and Spas
    
    For Yoga/Pilates Studios
    
    Gift Card Management
    
    Group Reservations
    
    Health Coaching
    
    HIPAA Compliant
    
    iCalendar Support
    
    Inventory Management
    
    Invoice Processing
    
    K-12
    
    Life Coaching
    
    Maintenance Scheduling
    
    Membership Management
    
    Messaging
    
    Mobile Alerts
    
    Mobile App
    
    Multi-Location
    
    Multi-Physician
    
    Multiple Appointment Types
    
    Multiple User Accounts
    
    No-Show Tracking
    
    On Call Scheduling
    
    Online Booking
    
    Online Registration
    
    Online Scheduling
    
    Patient Intake
    
    Patient Management
    
    Patient Records Management
    
    Patient Scheduling
    
    Payment Processing
    
    Performance Metrics
    
    Pet Grooming
    
    Physician Management
    
    Progress Tracking
    
    Promotions Management
    
    Purchasing & Receiving
    
    Real-Time Notifications
    
    Real-time Scheduling
    
    Real-Time Updates
    
    Reminders
    
    Reporting/Analytics
    
    Rescheduling
    
    Resource Scheduling
    
    Revenue Management
    
    Room Booking
    
    Scheduling
    
    Self Service Portal
    
    SMS Messaging
    
    SMS Reminders
    
    SOAP notes
    
    Social Media Integration
    
    Sport Coaching
    
    Student Management
    
    Task Management
    
    Team Calendars
    
    Template Management
    
    Third-Party Integrations
    
    Timer
    
    Treatment Packages
    
    Virtual Meetings
    
    Web Forms
    
    Website Integration
    

## Acuity Scheduling Integrations

Google Calendar

Integration rated 4.9 from 72 reviews

Zoom Workplace

Integration rated 4.8 from 52 reviews

Squarespace

Integration rated 4.7 from 42 reviews

Stripe

Integration rated 4.9 from 24 reviews

Square Payments

Integration rated 4.4 from 21 reviews

ActiveCampaign

Integration rated 4.8 from 16 reviews

See all 44 integrations

## Acuity Scheduling User Reviews

## Acuity Scheduling customer ratings

- Overall rating: 4.8/5
- Total reviews: 5,769

### Rating distribution

- 5 stars: 4,650 reviews (81%)
- 4 stars: 938 reviews (16%)
- 3 stars: 150 reviews (3%)
- 2 stars: 20 reviews (0%)
- 1 star: 11 reviews (0%)

### Secondary ratings

- Ease of use: 4.6/5
- Value for money: 4.7/5
- Customer support: 4.6/5
- Functionality: 4.7/5

---

### A Huge Time-Saver for Scheduling Stakeholder Syncs and Client Kickoffs

- Overall rating: 4/5
- Reviewer: Ganesh G.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 10000+ employees
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been positive, because it saves me hours of administrative time per week. It's not a replacement for our project management software, but it is a wonderful front end for the project communication we do externally. It keeps my calendar sane and gives me breathing room between project reviews. Automating the whole meeting lifecycle from scheduling to reminders lets me focus on actually doing my job instead of fighting with customers about meetings.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

A Project Lead manages many stakeholder meetings on which many depend on a daily basis. This is a position that requires excellent communication skills and exceptional organizational abilities. The software that has facilitated my work to run smoothly is Acuity Scheduling. What I like best about Acuity Scheduling is how it simplifies the process of setting appointments by eliminating the need for constant email exchanges. In this case, I just need to share my link with external clients who then pick a time most convenient for me while still considering their own time zone. The tool is perfect for international meetings due to its time zone conversion feature. I also appreciate the custom forms that notify me of my stakeholders’ project-related requirements and agendas.

#### Cons

As it is predominantly a scheduling tool, the cooperation with advanced project management and task-tracking software is limited to a certain extent, and the setup process of availability rules for panel meetings can appear complicated at times.

---

### Quick and easy to get started

- Overall rating: 5/5
- Reviewer: Sonya S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Quick, simple and easy to get things started. I love the intereaction for my zoom account and the fact that reminders get sent out at times I designate

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Acuity makes it so incredibly easy to not only schedule classes for my students, but also schedule meeting times

#### Cons

Copying an appointment type has been somewhat of a challenge but it may have been user error. Other than that, Acuity has been great

---

### Keeps calendar organized and up to date

- Overall rating: 5/5
- Reviewer: Caitlin M.
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: May 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 4/5
- Functionality: 5/5

#### Pros

It's still one of the best systems for scheduling appointments with integrated automation options that save time.

#### Cons

It's easy to forget how to use features as it isn't always intuitive to use (not sure if it's just me!)

---

### Acuity Reviews

- Overall rating: 2/5
- Reviewer: Debbie D.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 3/5
- Customer support: 1/5
- Functionality: 4/5

#### Pros

It was aesthetically pleasing. It was easy to use and schedule a client. We could book clients via the booking link, and clients seemed to enjoy the easiness of it.

#### Cons

I did not like the customer service. They either did not respond or took a very long time to respond to an issue our organization had and needed attention for.

#### Reasons for choosing Acuity Scheduling

Our organization chose it due to a recommendation given from another company.

---

### Simple and convenient scheduling

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Consumer Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

Acuity Scheduling makes it easy to manage appointments and keep everything organized in one place. I like that customers can book their own appointments without having to go back and forth over email or messages. The calendar is easy to understand, and setting up different appointment types and availability is fairly straightforward. It also saves time on routine scheduling tasks and makes it easier to keep track of upcoming appointments. Overall, it is a simple tool that does what I need without making the process overly complicated.

#### Cons

Some of the settings can take a little time to figure out, especially when you want to customize the scheduling experience. I also think the interface could be a little more intuitive in certain areas. There are quite a few options available, but sometimes it takes some searching to find exactly what you are looking for. I would also like to have a little more flexibility with customization and certain scheduling rules. Once everything is set up, though, the day-to-day use is pretty straightforward.

---

### A little confusing becasue it jumps you all over the place

- Overall rating: 3/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: 2-10 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review.

It was confusing. I never knew how to get back to the dashboard and it wasn't as easy to integrate as I thought it would be.

#### Ratings breakdown

- Ease of use: 2/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

I like all of the options they have and how you can connect it to your website if you use Squarespace.

#### Cons

It's pricey for just being a scheduling tool and not being able to really integrate much. It is also a little confusing.

#### Reasons for switching to Acuity Scheduling

I wanted to see if it was better because it had more options than Gmail did. I'm switching to a different scheduling tool, though.

---

### Simple Scheduling for Resort Activities and Classes

- Overall rating: 4/5
- Reviewer: Sarah T.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, Acuity has worked well for managing bookings for resort activities and classes. It gives us an organized way to manage registrations and availability and makes it easier for guests to reserve their spot ahead of time.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 3/5
- Customer support: 2/5
- Functionality: 3/5

#### Pros

Acuity Scheduling makes it easy for guests to register for resort activities and classes in advance. It helps us manage time slots, capacity and participant information in one place while giving guests a straightforward booking process.

#### Cons

Some of the setup and customization options can take a little time to configure, especially when different activities have different schedules, capacities or booking requirements.

---

### Flawless Client Booking Automation

- Overall rating: 5/5
- Reviewer: Sadaf Yusuf M.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

It is an assistant on autopilot. Acuity eliminates tedious email back-and-forth for independent professionals, keeping schedules filled while drastically cutting down on client no-shows.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Complete calendar control prevents overlapping bookings with automatic time zone adjustments. Intake form customization collects crucial client data directly during checkout.

#### Cons

Steep feature paywalls restrict SMS text reminders to higher-priced tiers. Complex backend interface takes some initial onboarding time to properly configure.

---

### Overall good

- Overall rating: 5/5
- Reviewer: Tammie V.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: September 2026
- Review source details: This review was submitted organically. No incentive was offered

Overall, I had a good experience. I did end up transitioning to another program because I feel like it integrated more with other program.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 2/5
- Customer support: 3/5
- Functionality: 3/5

#### Pros

Acuity scheduling is overall good scheduling tool. It is pretty easy to use and does pretty well for scheduling needs

#### Cons

I didn’t love the formatting of it. I also did not love the way it integrated with other programming tools.

---

### Acuity Fan Fave

- Overall rating: 4/5
- Reviewer: Sharnelle B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: August 2026
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 4/5

#### Pros

I liked how you can collect payment at booking and the intake forms are also already built in. Very easy system.

#### Cons

There’s only one calendar on the Starter plan. If you want access to more features you’d need to upgrade to Standard.

---

Showing 1 - 10 of 5769 Reviews

[See All Reviews](https://www.softwareadvice.com/medical/acuity-profile/reviews/)

## Acuity Scheduling Popular Comparisons

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