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Acuity Scheduling vs ChefMod

Acuity Scheduling vs ChefMod

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Overall Rating
4.8 (5707)
4.7 (65)
Ease-of-Use
4.6 / 5
4.8 / 5
Value for Money
4.7 / 5
4.8 / 5
Customer Support
4.7 / 5
4.9 / 5
Functionality
4.7 / 5
4.7 / 5
Last Review Written
February 5, 2025
January 2, 2020
Pros/Cons
  • Pros

  • I like the brilliant features of Acuity Scheduling. Acuity Scheduling is amazing and reliable.
  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • There is also an API, with pretty good documentation. And my favourite part is that if you get stuck, the support team are friendly, responsive and more than happy to help.
  • Cons

  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
  • I came very close to losing clients over their frustration in trying to figure out the startup process. One of the weakest points in this software is the fact that there is no "customer facing" help.
  • Sometimes my clients wouldn't remember the time properly, or I would forget to write it down. Now the appointment times are clear, and there is no way for us to forget or get the timing confused.
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  • Pros

  • Ease of use with this system is what I like best about it, not to mention the money saved.
  • User friendly, best pricing, great customer service, highly recommend to any busy restaurant. Available after normal business hours, always a follow up phonecall.
  • Chef Mod has contributed to my success at the meadowlands. Great professional service with excellent customer service skills.
  • Cons

  • What makes this even more frustrating is that you can't order from a specific vendor through the site to avoid this nuisance.
  • The software freezes/glitches with system error " ChefMod unavailble please try again. This can be inconvenient when on a time crunch.
  • Limited integration with out of network purveyors.
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Pricing Range
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$
$
$
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$
$
$
$
Product Demo & Screenshots
Product Demo
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

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Advisor Recommendations

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos