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Acuity Scheduling vs Jolt

Acuity Scheduling vs Jolt

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Overall Rating
4.8 (5647)
4.7 (293)
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.7 / 5
4.6 / 5
Customer Support
4.7 / 5
4.7 / 5
Functionality
4.7 / 5
4.5 / 5
Last Review Written
September 11, 2024
September 11, 2024
Pros/Cons
  • Pros

  • Super easy to use for me and my clients. Everyone has been super impressed with how easy it is to use.
  • I have absolutely loved everything about Acuity. This was recommended to me as I began to expand my business into coaching and Acuity is a one stop shop to fulfill all my needs.
  • Jump starting my life coaching business and this has help things take off with such ease. I love how everything is in one place, the software is customizable, and easy to use.
  • Cons

  • When a patient cancels, there is only one alert and completely disappears from the calendar without warning.
  • I came very close to losing clients over their frustration in trying to figure out the startup process. One of the weakest points in this software is the fact that there is no "customer facing" help.
  • Sometimes my clients wouldn't remember the time properly, or I would forget to write it down. Now the appointment times are clear, and there is no way for us to forget or get the timing confused.
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  • Pros

  • Customer support has been very helpful to us and he is always keeping up with the workflow. Overall it has been an AWESOME experience.
  • Jolt is amazing, I've used it with several companies that I have worked for and it is the only program I CONTINUALLY RECCOMEND. Great program and even better customer service.
  • The modular ability of being able to build what you need is great. Setting up pushes for the lists and forms at specific times is a great tool to help keep the team on track daily.
  • Cons

  • It can be difficult to delete a lost from the daily to-do checklist once it has been added.
  • This software can be a bit confusing to learn, including learning how to navigating through all of the features.
  • I thought I had walked into the wrong restaurant.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
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Product Screenshot
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Advisor Recommendations & User Awards
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos