Acuity Scheduling vs NextGen Healthcare

Acuity Scheduling has 4952 reviews and a rating of 4.8 / 5 vs NextGen Healthcare which has 1195 reviews and a rating of 4 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.80 / 5 (4,952)

4.00 / 5 (1,195)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

September 24, 2021

September 22, 2021

Pros/Cons

  • Pros

  • This app is extremely awesome It’s like a pos system for schedules and I love it

  • I love that it’s customizable to my business needs and appearance and that it’s so easy to use!

  • Cons

  • The only thing that I don’t like is the price due to having my own business it can get very costly, but nothing is free in this world so I’m still willing to pay for a membership

  • The only drawback is the user interface. I find it a bit clunky in the initial set up of schedules. Once that's done, however, it works flawlessly.

  • Pros

  • I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.

  • Easy to use , customer service is quick and easy to contact

  • Cons

  • The system works well, though it does take some time to get through and learn the software initially.

  • There are some functions in the claims processing that are a little confusing but the support services are great when we call the help desk in walking me through the process.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2021

Advisor Recommendations

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56 Recommendations

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Pricing Guide

2020 Medical Software Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos