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AdvancedMD EHR User Reviews
OVERALL RATING
Showing 1 - 5 of 413 reviews
Anonymous
Time used: Less than 2 years
Review Source: Capterra
January 2018
AdvancedMD is an integral software in our practice
Pros
The best feature for me personally is the ability to work on my iPhone and iPad. I am extremely busy and not always able to sit at my desktop to work so this feature is crucial for me.
Cons
It was a bit difficult to learn how to customize templates the way I prefer but once you get the hang of it, it's fairly easy to work with.
David
Company size: 11-50 employees
Industry: Medical Practice
Time used: Less than 2 years
Review Source: Capterra
September 2019
My review
Very good
Pros
That it can be customized -- to a point -- to my practice.
Cons
Many things can not be added or changed unless done through the company -- and if it is not on their list of changes it may never happen. It is also not as intuitive to use as one would hope.
Reasons for choosing AdvancedMD EHR
Cost.
Reasons for switching to AdvancedMD EHR
NextGen was extremely expensive and required FTEs just to run it. It was gangly and eventually was costing us more than it was helping us.
VaJezatha
Company size: 2-10 employees
Industry: Mental Health Care
Time used: Less than 2 years
Review Source
June 2022
Beware If you are NOT an MD, don't!
If you are not a hospital or a very large medical office of the body, DO NOT. The sell is excellent, marketing excellent, but like Jimmy Choos everyone wants a pair but really? You at work every day.....for comfort, ease and practicality without the price gouging, in behavioral health..... Simple Practice!
Pros
The people, once you get off hold, are patient and knowledgeable.
Cons
The data is held hostage for another 2 grand after bleeding you nearly $300 monthly for what Simple Practice can give (plus Google Calendar intergration!) for less than $100.
Alternatives Considered
Reasons for choosing AdvancedMD EHR
I believed the hype! ♀️
Reasons for switching to AdvancedMD EHR
I wanted more support and access, not videos....epic fail!
Kelly
Company size: 51-200 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
October 2020
Great software
Love it!
Pros
AdvancedMD is very user friendly with all the bells and whistles.
Cons
No big cons come to mind. Apparently, I can not complete the survey without adding more characters to this box.
Reasons for choosing AdvancedMD EHR
Price. AdvancedMD MD was better priced and had all the bells and whistles
Reasons for switching to AdvancedMD EHR
Needed more functionality. This system started with all the bells and whistles and keeps on improving!!
Julia
Company size: 2-10 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
January 2018
PM is great, EHR is just okay
Overall, I am very happy with the PM and "2-3 out of 5" happy with the EHR. Once you become familiar with the difficult quirks, it just becomes second nature. However, what is "second nature" for me now would be appalling to someone who is familiar with a most customizable, more user-friendly EHR.
Pros
The scheduling part of Advanced MD is so intuitive. To move an appointment, just click, select "move", and click on the date and time you want instead. I like how you can customize the time intervals, color code appointment types, and assign each a default length of time. Adding a patient is easy. Making billing notes, sending messages/tasks, entering patient info, are all quick and simple. There are nice features in the EHR, such as being able to pull in medication history from a national database, look up pharmacies, customize acronyms and use pull-down menus to drop in often-used phrases.
Cons
Actually customizing the templates is quite difficult if you have not been formally trained by Advanced MD specialists, which costs extra. Trying to figure it out yourself online via training videos is next to impossible because it is not customized to your situation. Also, finding training videos to answer specific questions is also near impossible. In order to print a note out, you have to select a "WordMerge" option from a menu, then click several times until a word document opens up, which you can THEN print. Far too many clicks just to print out a note, in my opinion. I have not found a simple way to print out all of a patient's notes, so I end up repeating this process many times when an entire medical record is requested -- VERY time consuming. Advanced MD offers all sorts of conferences and trainings, but they all cost outrageous amounts of money, and most are in a location where you would have to travel to get there. I wish training was more accessible and not so costly. I wish creating templates were more intuitive and more easily done by a regular run-of-the-mill user.