AdvancedMD EHR vs eClinicalWorks

RATING:

3.6

(453)

AdvancedMD EHR has 453 reviews and a rating of 3.6 / 5 stars vs eClinicalWorks which has 363 reviews and a rating of 3.3 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (453)
3.3 (363)
Ease-of-Use
3.5 / 5
3.5 / 5
Value for Money
3.5 / 5
3 / 5
Customer Support
3.5 / 5
3 / 5
Functionality
3.5 / 5
3.5 / 5
Last Review Written
April 8, 2024
April 8, 2024
Pros/Cons
  • Pros

  • The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.
  • AdvancedMD is very user friendly with all the bells and whistles.
  • Cons

  • The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.
  • Communication is very poor. It has been difficult getting people to understand a therapy clinic vs a physicians office.
Read all user reviews
  • Pros

  • It is fairly inexpensive in comparison to other EMR programs. It provides good enough functionality for a medical practice.
  • This software is super easy to use, and very convenient.
  • Cons

  • We are dealing with patients, our office’s staff and our patients are suffering because irresponsible customer service and ignorant managers from Eclinical.
  • Since we bought this software, whenever there is problems first you have to creat the ticket and someone calls you whenever they want. Always system is disaster after update.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

N/A
N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

203 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos