AdvancedMD EHR vs Practice Fusion

RATING:

3.6

(453)

AdvancedMD EHR has 453 reviews and a rating of 3.6 / 5 stars vs Practice Fusion which has 424 reviews and a rating of 3.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.6 (453)
3.7 (424)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
3 / 5
Functionality
3.5 / 5
3.5 / 5
Last Review Written
April 8, 2024
April 4, 2024
Pros/Cons
  • Pros

  • The software is customizable to providers which is nice, we have tools that help track productivity and we are able to keep a constant stream of revenue with our billing.
  • AdvancedMD is very user friendly with all the bells and whistles.
  • Cons

  • It is very glitchy and not the most user-friendly for our therapists. We've gotten several complaints from them.
  • The note templates are often difficult to customize and once done tend to have bugs that cause our providers frustration.
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  • Pros

  • Plus, it was better than me handwriting my notes because I can type faster.
  • The system has a built in system of shared templates that can be customized to fit your practice and save your healthcare providers a substantial amount of time.
  • Cons

  • No technical support, no advise, no education, very poor coding system, not ideal for billing, no built in system for prior authorization.
  • I tried to cancel my subscription within 25 days of signing up with them and they said NO. They are dishonest and will hold you to this even if you are completely unhappy with their product.
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Pricing Range
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$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos