AestheticsPro vs Prime Suite

RATING:

4.4

(427)

AestheticsPro has 427 reviews and a rating of 4.37 / 5 stars vs Prime Suite which has 214 reviews and a rating of 3.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (427)
3.9 (214)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
March 21, 2024
November 21, 2023
Pros/Cons
  • Pros

  • Once the back end is set up its' great. Package pricing is easy, reports are excellent and run accurately if your back room system is built correctly.
  • I find it covers every aspect of my business all in one place. It's absolutely user friendly.
  • Cons

  • These have been forwarded to development. Some of our clients are having some trouble with the software depending on what device they are using.
  • Your stuck with their old archaic forms. Charting is a nightmare.
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  • Pros

  • The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.
  • Once you develop the template it is easy to use.
  • Cons

  • Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.
  • Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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28 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos