# Axxess Home Health Software Reviews, Demo & Pricing - 2026 > Review of Axxess Home Health Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/agencycore-profile --- [Home](https://www.softwareadvice.com/) / [Home Health Care Software](https://www.softwareadvice.com/home-health/) / Axxess Home Health Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/agencycore-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/agencycore-profile/alternatives/) # Axxess Home Health 2026: Benefits, Features & Pricing Wondering if Axxess Home Health is right for your organization? Our Home Health Care Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Axxess Home Health 4.1 [(313)](https://www.softwareadvice.com/medical/agencycore-profile/reviews/) Pricing Pricing available upon request ### About Axxess Home Health Axxess Home Health, a scalable electronic medical records software used by more than 8,000 organizations of all sizes, helps manage all human resources, administrative, clinical, operational, scheduling and billing needs through a single-sign-on solution offering more than 40 interoperable integrations—enabling electronic referral acceptance, physician orders tracking and more. The complete home health suite of solutions includes a staffing software, a CAHPs survey offering, revenue cycle management and intuitive Direct Data Entry Medicare billing. This cloud-based, HIPAA-compliant system is securely accessible on all devices, including iOS and Android. Electronic Visit Verification at the point of care ensures compliance, and the messaging feature facilitates care coordination between office and field staff. Reports and a Patient-Driven Groupings Model tool show key performance indicators like potential Low-Utilization Payment Adjustments, risk of hospitalization, Request for Anticipated Payment aging and gross margin to inform decision-making. Centralized scheduling, customizable dashboards and alerts streamline managing operations. Real-time validations, an OASIS scrubb... er, notes templates and an interactive wound manager in the clinical workflow shorten documentation and quality assurance times. Conduct Medicare eligibility checks, run PECOS confirmation and automate claims submissions. Maximize revenue through artificial intelligence and predictive insights that identify inconsistencies to resolve and increase clean claims. Wondering if Axxess Home Health is right for your organization? Our Home Health Care Software selection experts can help you in 15 minutes or less. ## Axxess Home Health User Interface ## Popular Axxess Home Health Alternatives Main Product Axxess Home Health 4.1 [(313)](https://www.softwareadvice.com/medical/agencycore-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 3.64Value for money - 4.05Customer support - 3.98Functionality Pricing Available upon request Get Price Alternative Product [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) 4.6 [(94)](https://www.softwareadvice.com/home-health/inmyteam-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.59Value for money - 4.60Customer support - 4.51Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) 4.5 [(152)](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/reviews/) Ratings Breakdown - 4.50Ease of use - 4.40Value for money - 4.59Customer support - 4.34Functionality Pricing Starting at $295.00 per month Get Price Alternative Product [AlayaCare](https://www.softwareadvice.com/medical/alayacare-profile/) 4.1 [(188)](https://www.softwareadvice.com/medical/alayacare-profile/reviews/) Ratings Breakdown - 4.11Ease of use - 3.91Value for money - 4.10Customer support - 3.90Functionality Pricing Starting at $1000.00 per month Get Price Alternative Product [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) 4.7 [(729)](https://www.softwareadvice.com/home-health/axiscare-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.49Value for money - 4.55Customer support - 4.36Functionality Pricing Starting at $325.00 per month Get Price Alternative Product [eRSP](https://www.softwareadvice.com/home-health/ersp-profile/) 4.2 [(99)](https://www.softwareadvice.com/home-health/ersp-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.30Value for money - 3.99Customer support - 4.18Functionality Pricing Starting at $200.00 per month Get Price ## Axxess Home Health Pros and Cons We analyzed 313 verified reviews for Axxess Home Health to find out what actual users really think. Select to learn more Intuitive And User-Friendly Design The platform is widely praised for its intuitive interface and user-friendly experience. Staff find it easy to learn, navigate, and train others on, with simple workflows and clear organization that help streamline daily tasks and documentation for both new and experienced users. Efficient Multi-Window Navigation Axxess Home Health allows users to open multiple windows or tabs at once, making it easy to multitask and move between screens without losing progress. The clear layout and accessible design help users quickly find information and manage tasks efficiently. Responsive And Knowledgeable Assistance Axxess Home Health offers responsive customer support with knowledgeable staff who address questions quickly and provide helpful guidance. Users appreciate the friendly, accessible team, proactive follow-ups, and the availability of support even after hours, making it easier to resolve issues and train staff. Delays And Lack Of Follow-Up Users report long wait times, unreturned calls, and difficulty reaching knowledgeable staff when contacting phone support. Issues often go unresolved, with promises of callbacks rarely fulfilled, leading to frustration when urgent help is needed. ## Axxess Home Health Pricing and Plans Starting price: $899.00 Free Trial Free Version Basic $899.00 per user No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Axxess Home Health Features - Popular features found in Home Health Care Billing & Invoicing Calendar Management Care Plan Management Claims Management Compliance Management Electronic Signature Mobile Access Patient Records Management Payroll Management Reporting & Statistics Task Management Time Tracking by Client - More features of Axxess Home Health Charting Customizable Reports HIPAA Compliant Real-Time Data Real-Time Notifications Scheduling Task Scheduling ## Axxess Home Health Integrations ADP Comprehensive Services Integration rated undefined from -1 review Trella Integration rated undefined from -1 review WorldView Integration rated undefined from -1 review Forcura Integration rated undefined from -1 review Acclivity Integration rated undefined from -1 review SHP for Home Health Agencies Integration rated undefined from -1 review See all 7 integrations ## Axxess Home Health User Reviews Overall Rating 4.1 Ratings Breakdown 5 58% 4 19% 3 8% 2 8% 1 7% Secondary Ratings Ease of Use 4.3 Value for money 3.6 Customer support 4.1 Functionality 4.0 KJ Kehinde J. 51-200 employees Used daily for less than 2 years Review source Reviewed February 2019 Easy to use but can't be customized 4 Previously 3 Ratings Breakdown 5 Ease of use Previously 4 3 Value for money 2 Customer support Previously 3 4 Functionality Previously 3 Pros: Navigation from screen to screen is easy and helps keeps task manageable. Messaging qualities are great for communication with different staff members within the agency Cons: Reaching out to customer support is a headache and very much time consuming. Will be on hold for an hour at a time and may not even get accurate information. Read More dp denise p. Hospital & Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed February 2018 New axxess oasis charting 4 Went to chart on a hha supervisory visit and regular nurses note uploaded instead. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Previous visit feature. Especially wound care manager. Ease in charting wound care everytime when there are no changes. Cons: Glitches to be ironed out in the new oasis. I was just getting comfortable with the 2017 notes and now have to adjust to the new system. Read More MB Marina B. Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed September 2018 Generic Lower Priced EMR system 3 Previously 4 Overall affordable lower end of the EMR systems, very commonly used in the home care industry, get what you pay for kind of a program. Fulfills all of our basic needs. Ratings Breakdown 4 Ease of use Previously 5 3 Value for money 3 Customer support 4 Functionality Previously 3 Pros: Easy to use, and easy to educate those on field visits along with those in the office. Recently underwent a transition of EMR software from one to another and was easier to input new information into axxess in comparison to our previous EMR vendor. Cons: Horrible customer service. They go through periods of not answering or answering but the tech on the line does not know what the question is and/or what our home care needs are to properly answer Read More JG Jason G. Verified reviewer Hospital & Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed July 2017 Needs Improvement 5 Overall, We are happy users of Axxess and they have been a great EMR partner. If they could just institute more frequent updates to the basic functionality to make the software even better and more thoughtful I would then be able to give a 5-Star review. Ratings Breakdown 4 Ease of use 3 Customer support 4 Functionality Pros: Windowed environment provides intuitive ease of use, anyone that is familiar with the basic operation of a Windows or Mac computer will find it easy to learn to navigate Axxess. However, Some basic functionality is lacking enough to be more than just an aggravation. Axxess training videos are excellent and much appreciated. Cons: Orders Manager - With CMS, and Managed Care payors strict guidelines about timely signatures, the lack of document age, as well as the ability to easily document attempts to have documentation signed is a major flaw causing the need to build an outside tracking system which needs to be reconciled daily. Billing Manager: Batch remittance feature would be nice for managed care insurances. Ability to pre-select claims that should be split up by G-Code for easier billing with managed care (e.g. Medicaid requires authorization number for PT, ST, OT visits and those need to be billed separately from SN and HHA visits \[which also require an auth. #\]) Record Highlighters: All windows showing "lists" should have the ability to highlight records for easy viewing (like in the billing manager windows) Better Navigation: When viewing patient specific records in the billing manager (or other windows where applicable) there should be a link to tie back to the patients chart, as opposed to opening the charts window and searching for the patient. Patient "Vital Statistics": It would be nice to have an easier way to access patient information such as ICD-10 Codes, Address Information, Insurance numbers, SS#'s, etc. for quick copy so that they can be easily pasted into other billing applications and portals. As opposed to going to multiple windows to find the information, or edit screens where vital information could be accidentally deleted. Message Searching: Axxess Mail feature should have the ability to search mail by subject, by patient, by recipient, by sender, or by date. General Searching: All windows showing lists of records should be searchable including all windows of the orders manager. Patient Visit Guide: A special form/window should be created in the software where the case managing RN could document visit specific information such as, location of patient (where to park, what door to go to, etc...), patient specific visit preferences, and other relevant information about the visit for ease of communication between RN's and other staff about the patient. Read More CM Chuck M. Verified reviewer Hospital & Health Care 11-50 employees Used daily for more than 2 years Review source Reviewed June 2023 Support is nearly non-existent 4 Terrible customer support Ratings Breakdown 4 Ease of use 2 Value for money 1 Customer support 4 Functionality Pros: Sometimes it works, sometimes it even bills correctly. Cons: Monthly glitches in the software and no support when you need to fix the issues. Read More KM Kelley M. Verified reviewer Hospital & Health Care 51-200 employees Used daily for more than 2 years Review source Reviewed August 2019 Very Poor Product Very Poor Service Do Not Recommend 1 This is the worst experience and has cost our company citations, money, employees, revenue, time, and much more. Please really do your research. They also have many "add on's" they get you with them then say oh yeah you have to pay extra for that! buyer beware. This company has very poor ethics and is managed and run poor. The CEO is obviously not interested in good business but only bottom line. We have contacted our attorney and the OIG, as well as BBB and Attorney General. It will be a long process but worth it to expose these poor practices. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: There is truly nothing good to say or recommend. This product is a failure at every end. We have a lot of empty promises and tons of people who don't even understand their own product that say they will fix the issues and never do. Cons: The software does not integrate with itself. They make multiple updates daily and do not tell the users and the updated to not function and make other parts of the system fail. We are not able to train anyone on the updates because we are never told about them. When we call customer service the people there don't know how the system works and every single time we are told "it's the browser you are using" weird how it's that every time but it's really not. It's actually your software not integrating. Your program doesn't speak to itself well. Your team does not understand individual State regulation and law, You force your own understanding of compliance and ethics through your software and this causes the company to receive citations when the State comes to audit. The state has advised us to get a new software and we are. As you know we can't switch that quickly with all of the changes. The customer service people are rude and not trained and unable to help, we are told the will "call or tell the supervisor" no one ever calls back. We have many charts we can't bill because we can't fix them. We even had a representative from the State of Colorado call you! you argued with HER!! what company does that! This is the worst company as far as customer service, product, ethics, values, practice, and overall anything Reasons for choosing Axxess Home Health We were lied to and told it had functions that it did not. We were told it had pediatric notes for physical therapy and occupational therapy Reasons for switching to Axxess Home Health They had 2 systems and we felt information was getting lost, we were trying to get a more modern system all inclusive Read More CW Clay W. Hospital & Health Care Used unspecified for less than 2 years Review source Reviewed August 2015 Therapy staffing company for Canyon Creek Home Health 2 Ratings Breakdown 2 Ease of use 2 Functionality Pros: Its easy to use and simple. Some of your webinars are quite useful. Thank you for this. Cons: 1)Why, Why WHY do you send so much marketing information to us?? We like the software fine. We already pay for it. Why do you think you need to sell it even more? 2) THIS: I've been doing some chart reviews and noticed a few things from my PT's notes. Daily note issues: No place to add narrative under Homebound Status. Several of our companies have had audits and been dinged for this when clinicians aren't adding at least two reasons for HB status. One should based on the disease process and the other on a functional deficit that makes them homebound. The explicit instruction from the Home Health section of the APTA is to include items such as dependence on caregivers for management of assistive devices, supervision due to cognitive issues, etc. I would like to coach my clinicians to add this somewhere in the narrative or to ask Axxess to allow this. Any suggestions? How are other clinicians addressing the goals in their notes? While there is a 'progress made towards goals' section, I wasn't able to get the goals to copy and past into the narrative of my notes. No section to document coordination of care between disciplines, family, MD or ALF staff. I added this to the narrative but it would be great to cue the clinicians for this. Discharge summary: This is a light functional eval but without a treatment note, space for vitals, etc. Is there supposed to be a daily note attached to it? No way to compare progress since admit or towards goals. No place to document coordination of care for d/c planning - I added this to the narrative No cueing for discharge instructions to patient. Here is a response with tips from another admin here in the valley who uses this system: - Home Bound Status: it will flow over from the nursing assessment and must be modified there. This can be accomplished through staff training as well as quality assurance activities when processing the 485. -Goals can be copied and pasted from the therapy assessment. Go to the patient's chart, then the printer at the right of the assessment, then copy and paste onto your note. It will be on everynote there forward so long as you select the "copy previous note" from the upper right hand section of your note. -Communication comes through the communication tab in the patient's chart. You can select who you want to be included. This proves communication between disciplines. It goes out as secure emails to each person you select. I love this communication. - When you select the "view previous note" it will pull over the note you select so you can compare progress. - Yes, there is a discharge note per discipline, or you can use a regular therapy note. -Discharge instructions to the patient are on the discharge or transfer summary. You can build templates to drop down frequently used verbiage or use the templates already loaded. I don't like the templates - too wordy. Vendor Response Dear Clay, Thank you for taking the time to write a review of your experience with Axxess. We truly value customer feedback and always seek to give our customer’s the best experience possible. We will have one of our success coaches reach out to you to assist with the issue you are experiencing. Thousands of agencies like you trust our user-friendly software to grow their business and focus on patient care. Our philosophy is to focus on our customers at all time and your voice matters. Thank you for choosing Axxess! Sincerely, Your Friends at Axxess Replied August 2015 Read More VR Verified Reviewer Hospital & Health Care 11-50 employees Used daily for less than 2 years Review source Reviewed November 2017 TERRIBLE 1 Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: dashboard is easy as well as layout of software is easy but other than that it is not worth the money. Cons: crooks - charge more every month and keep finding ways to increase the monthly rate.. STAY AWAY! it takes too long for clinicians to document, evv signatures cant be removed, etc... Read More VR Verified Reviewer Hospital & Health Care 1001-5000 employees Used other for less than 2 years Review source Reviewed May 2018 Frequent issues 4 Ratings Breakdown 4 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Pretty easy to use, mobile to desktop sync is decent, cut and paste feature available and easy to use. Cons: I have noticed that the narrative notes are editable by other with admin rights. As I am the nurse signing for the information, others should not be able to change information. This is illegal. Read More Sarah G. Verified reviewer Hospital & Health Care 51-200 employees Used weekly for less than 6 months Review source Reviewed August 2019 User Friendly 4 Ratings Breakdown 5 Ease of use 5 Functionality Pros: It is self explanatory and user friendly, easy to learn. Cons: Training modules can be tricky to understand Read More Showing 1 - 10 of 313 Reviews [See All Reviews](https://www.softwareadvice.com/medical/agencycore-profile/reviews/) ## Axxess Home Health Popular Comparisons [InMyTeam vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/inmyteam/)[Alora Home Health vs Axxess Home Health](https://www.softwareadvice.com/compare/2085-Alora-Homecare-Software/vs/179971-agencycore/)[AlayaCare vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/alayacare/)[AxisCare vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/axiscare/)[eRSP vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/ersp/)[WellSky Home Health vs Axxess Home Health](https://www.softwareadvice.com/compare/67949-WellSky-Home-Health/vs/179971-agencycore/)[CareSmartz360 vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/caresmartz360/)[WellSky Personal Care vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/clearcare/)[KanTime vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/kantime/)[MatrixCare Home Health & Hospice vs Axxess Home Health](https://www.softwareadvice.com/medical/agencycore-profile/vs/matrixcare-home-health-and-hospice/) [Compare All Alternatives](https://www.softwareadvice.com/medical/agencycore-profile/alternatives/) ## Other Top Recommended Home Health Care Software [InMyTeam](https://www.softwareadvice.com/home-health/inmyteam-profile/) **4.6** (94) Recently recommended **29** times [Alora Home Health](https://www.softwareadvice.com/product/2085-Alora-Homecare-Software/) **4.5** (152) Recently recommended **26** times [AxisCare](https://www.softwareadvice.com/home-health/axiscare-profile/) **4.7** (729) Recently recommended **18** times [myUnity](https://www.softwareadvice.com/home-health/devero-hh-profile/) **4.1** (142) Recently recommended **16** times Stuck Between Options? 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