Axxess Home Health vs Practice Fusion

RATING:

4.1

(316)

Axxess Home Health has 316 reviews and a rating of 4.11 / 5 stars vs Practice Fusion which has 424 reviews and a rating of 3.69 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (316)
3.7 (424)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
4 / 5
3 / 5
Functionality
4 / 5
3.5 / 5
Last Review Written
November 8, 2023
April 4, 2024
Pros/Cons
  • Pros

  • I was also quite impressed with the proactive customer service approach in which they repeatedly contacted me to ensure my question was answered.
  • The number of reports available to run is outstanding. Nurses love the app for their phones, everything is at that fingertips.
  • Cons

  • This bad attitude to work makes them not to realize their mistakes and carelessness so they are not ready to change quite unlike Axxess software staffs. Obstructing business cash flow is dangerous.
  • We got different answers from different staff, depending on who we spoke with. Very frustrating especially when you have payroll to worry about.
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  • Pros

  • Plus, it was better than me handwriting my notes because I can type faster.
  • The system has a built in system of shared templates that can be customized to fit your practice and save your healthcare providers a substantial amount of time.
  • Cons

  • The only negative comment I have is how long it takes the system to come back online when it goes down.
  • There were no templates for physical therapy - just basic SOAP note format. I had to type everything.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos