AlayaCare vs AxisCare
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.9 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
3.8 / 5
4.3 / 5
Last Review Written
August 16, 2024
August 7, 2024
Pros/Cons
Pros
- Data collection is very good and allows for identifying underperformance and bottlenecks within the company. Tech support is very courteous, friendly, and takes requests seriously.
- One year down the road I am quite impressed by how much have been delivered and by the excellent customer relation and support provided by the AC team. Special thanks to the support staff.
- Modern look, ability to progress our company smoothly from paper-based to electronic. Customizable forms are amazing.
Cons
- It creates a problem when transferring shifts from Unapproved visits to the schedule.
- The downside to this software being web based, if there's an issue with the web, there can be a lag, but this is very rare.
- Uncomfortable technical support and unhelpful administration. No innovation and no review for ongoing issues.
Pros
- Customer service and the help option is amazing. I really am very excited we chose this software and the more we use it the more we love it.
- The customer support has been outstanding, the ease of data migration was seamless, and I could not be happier with AxisCare.
- Ease of use is one of the best things about Axis Care. Love the new Real Time View when it is working correctly.
Cons
- I can't think of anything that is missing, or that I dislike about AxisCare.
- Hate to sound cliche, but there isn't a thing I can't do with the software for my Caregiving company.
- I I just can not take so much time out of my days to follow up on an app. I do understand that there will be trials and errors and its testing of new technologies.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
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Advisor Recommendations
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2 Recommendations
40 Recommendations
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
