Allscripts

Mend

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Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.01 / 5 (168)

4.26 / 5 (132)

Ease-of-Use

3.0 / 5

4.0 / 5

Value for Money

2.5 / 5

4.0 / 5

Customer Support

2.5 / 5

4.5 / 5

Functionality

3.0 / 5

4.0 / 5

Last Reviewed

April 29, 2020

July 16, 2020

Pros/Cons

  • Pros

  • It is very easy to learn and work with this product. I found it extremely intuitive and loved how easy it was for me to just jump right into this software.

  • This was a simple, cut and dry program that was beyond easy to navigate. Everything is so simple to find and the layout is great

  • Cons

  • It is not user friendly for the clinical staff but I personally do not have anything bad to say about it. When there is an issue, it does get resolved but sometimes it takes too long.

  • too many manual era postings, the options to prevent things from automatically posting a great but should be more defined

  • Pros

  • The thing I love most about this product is how easy it is for clients to use to connect with me for sessions. It runs really well.

  • I like the ability to use the service with both the website and the mobile app. Customer service has a chat feature which is very helpful and timely.

  • Cons

  • There are still a few issues we are working out, but customer service is always quick to resolve them when they come up.

  • Not sure of any for now. But if all needed buttons will show for easy accessibility it will be awesome

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

5 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo