

FollowMyHealth Software
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FollowMyHealth User Reviews
OVERALL RATING
Showing 1 - 5 of 14 reviews
Linda
Company size: 501-1,000 employees
Industry: Financial Services
Time used: More than 2 years
Review Source
August 2020
Easy to FollowMyHealth
Overall, FollowMyHealth is an intuitive software that allows end users to easily navigate where they need to go. It also allows patients to edit various fields like current medication & allergies, which helps keep information up-to-date.
Pros
The FollowMyHealth software is easy to use & has common sense terminology that help end users understand what they are looking at & find what they are looking for.
Cons
It can take a significant amount of time before a test result or appointment summary is available, which can cause frustration.
Shae Lynn
Company size: 11-50 employees
Industry: Medical Practice
Time used: More than 2 years
Review Source
February 2018
Not the BEST program but it works
Pros
This program was what was reccommended to use ith Allscripts. Sending out invites is very easy for patients under age 18 as well as adults.
Cons
When they do an upgrade it does not save your prior practice information. You constantly have to go and uncheck things you do not want to be seen. For example we have had many probles with the patient scheduling their own appt so we stopped this. In the last update it rechecked the appointment scheduling option. you have to delete patients and resend occationally because EHR will not cross over.
Don
Company size: 1 employee
Industry: Medical Practice
Time used: Less than 2 years
Review Source
May 2018
Great Idea but Poor Execution
Online tools can be really helpful and save time for both patients and healthcare providers but sadly this one doesn't cut it. Simplify the navigation and most importantly resolve the out-of-date/lack of data issue and this could be a great tool.
Pros
Potentially could be very useful communication tool between patients and health care providers bur seriously lacks functionality making it difficult to navigate.
Cons
There appears to be a fatal flaw on how data gets updated (or not). I manage records for several patients and really want to like this system but I find that the data is so out-of-date and lacking that it is useless (e.g. previous conditions that were resolved years ago still show as active).The disconnect could be with the providers failing to send updated records but that probably speaks to the difficulty in using the system. It appears that the Chrome browser is not well supported but even in other browsers pop-up overlays frequently fail to load. The overall software design lacks intuitiveness and organization.
Christine
Company size: 2-10 employees
Industry: Mental Health Care
Time used: Less than 2 years
Review Source
August 2018
Good software for basic Healthcare
This has saved a lot of time and frustrations for patients waiting on a phone call back!
Pros
I love the aspect of patients being able to email the providers instead of trying to get someone by phone. It is super convenient when questions come up and the office is closed, as you can email your questions and get an answer when the office opens. As a provider, it is nice to be able to email instead of trying to reach the patient by phone. Better time management.
Cons
Sometimes patients have a hard time logging in when needed. Not sure if that is a software issue or a person issue though.
Teri
Company size: 5,001-10,000 employees
Industry: Medical Practice
Time used: Less than 12 months
Review Source
December 2018
Website filled with errors
Pros
The thought. Since there are so many errors there is not much to like. I guess I could like the organization of the tabs. It makes the doctor think he or she is communicating with the patient.
Cons
The website only partially loaded so I didn't have all the tabs available. When I contacted customer service. the agent was condescending and angry. She blamed me and accused me of not being on the correct website. I told her there was a new record added but I didn't see where it was flagged. She told me I had to search all 350+ documents and find it myself. Are you kidding me?! I've told my doctor I'm not using this website, it's worthless and the cs is terrible.