Ambra Health is a cloud-based medical imaging platform for medical practices of all sizes including hospitals, medical groups, radiology practices and contract research organizations. It offers a cloud-based PACS and VNA enabling the transferring of medical imaging between multiple locations and EMR/EHR systems.

Ambra Health offers clinicians cloud-based storage for various types of medical imaging files. Imaging can be uploaded directly from separate EHR systems, and ad hoc transfers are also possible. Patients can upload prior imaging from home using a patient portal. A portal for referring physicians allows users to receive a patient’s images before they are admitted.

Ambra can also facilitate image transfer between practices in trauma situations, for second opinion collaboration and referrals. Frequent high-volume image exchanges can be facilitated via point-to-point connections to transfer from DICOM modalities and PACS, as well as RIS via HL7.

Monthly and annual billing plans are available.

Viewer
Viewer

Viewer

Share studies

Share studies

Second opinion

Second opinion

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 8, Windows 10



44 Reviews of Ambra Health

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 44 reviews

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Steffi from Parexel

Number of employees:  5,001-10,000 employees

Ease-of-use

Customer support

Functionality

November 2018

greate software, greate support

fast support, friendly

Pros

easy to navigate in the study, easy to work with,

Cons

I don´t know at the moment, but if there would be something I will bring this to your attention, maybe some edit functions would be helpful

Review Source: Capterra
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Verified Reviewer

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Ambra Cloud Soulution

Great Support Team.

Pros

Easyablity of the Ambra tools. Easy to install gateways to multipale devices.

Cons

The large promgrame size of the viewer, would like to see that reduced by 50%

Review Source: Capterra

Letoya from USA Mitchell Cancer Institute

Number of employees:  51-200 employees

Ease-of-use

Functionality

October 2018

This is a great system that's easy to navigate

My overall experience was great. Everything was taken care of in a timely manner.

Pros

ease of uploading documents, easy to navigate through the system

Cons

It would be nice if we were able to delete uploaded documents ourselves. What is someone uploaded the wrong patient? We could just delete the item right then and upload the correct patient without having to wait for support to respond and take care of it.

Review Source: Capterra

Samantha from NYU Langone Health

Number of employees:  10,000+ employees

Ease-of-use

Functionality

October 2018

Ambra Health Review

Pros

I liked the most about this software because it was user interface friendly.

Cons

The amount of glitches it would constantly have.

Review Source: Capterra

Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

October 2018

Samantha, Thank you for your review and I'm sorry to hear about the problems you're experiencing. I'm passing on your feedback to our Director of Success. She'll be in touch soon. I'm also sending you my contact information. Please do not hesitate to reach out. -Jason

Diandra from ERT

Number of employees:  10,000+ employees

Ease-of-use

Functionality

September 2018

Ambra Health Review

Pros

This software is great for loading imaging files. You are able to create different sections in order to keep everything organized and the customer services is very responsive and helpful.

Cons

Sometimes files can be difficult to upload, especially if it is a large file. However, Ambra Health is very responsive in helping with uploads and have its own downloader in order to address the issue of large files.

Review Source: Capterra

Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

September 2018

Diandra, Thank you so much for your review and feedback! I'm passing along your kind words to our entire team! Let me know if there is anything we can do for you! -Jason

Kim from Fusion Research Clinic

Number of employees:  11-50 employees

Ease-of-use

Functionality

August 2018

Easy access and user friendly

I am not very good with computers, Ambra health transfer of images system is really easy to learn.

Pros

That it is user friendly. I also like that right on the main log in screen you have your training video that is very helpful.

Cons

I like least is that there are two ways to access your files.I like one way that way you know and do not have to figure out which way works best for your computer.

Review Source: Capterra

Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

August 2018

Kim, Thank you for your review! I've passed your feedback on to our customer success team for their review. Please let us know if you ever need anything.

Austyn from Naples Orthopedfics

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Usage

Pros

Easy access to patients and X-rays for our facility

Cons

Accelerator did not work some times as well with the loading

Review Source: Capterra

Deanna from RUMC

Number of employees:  10,000+ employees

Ease-of-use

Customer support

Functionality

July 2018

Ambra gets the job done

I have a lot of problems with Ambra but a lot of that could be due to the poor internet connection I am stuck with. However, I will say that their customer support is excellent and very responsive!!

Pros

I like Ambra because it gets the job done, I am able to download imaging to upload to outside vendors.

Cons

I feel it could be more user friendly. It is difficult to train new people how to use it because the pathway to get what you want does not make much sense.

Review Source: Capterra

Wallace from Moffitt Cancer Center

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Happy with the service

Over all, I am satisfied with the company because it's sharing images with other clinics and/or hospitals a lot easier.

Pros

It is very easy to use, I can navigate through the site quickly to find patients.

Cons

I do not have any cons about the site.

Review Source: Capterra

Nusrat from Rush University

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Ambra Health

overall experience is good.

Pros

Quick upload
good customer service
easy access

Cons

sometime it get stuck
longer waiting time if stuck.

Review Source: Capterra

Lauri from Kaiser

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Uploading made easy

Ambra Health made uploading my scan easy

Pros

Easy to begin and easy to follow for uploading

Cons

First time use was a bit to follow - but after the first use very easy.

Review Source: Capterra

Alex from H. Lee Moffitt Cancer Center

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Very reliable

It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Pros

Easy to use and practical. It helps to easily complete our tasks in the PACS library due to practicality when sharing and importing images to our system.

Cons

Not able to select and download several studies at a time.

Review Source: Capterra

Jessica from naples orthopedics

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

could be faster

overall a great company customer service is great just wish speeds were a bit faster.

Pros

this system is extremely user friendly compared to others i have used in the past.

Cons

this system sadly takes too long for images too load

Review Source: Capterra

Diane from Advances In Health

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Awesome Product

Pros

user friendly and ease of access to other studies

Cons

not able to delete studies no longer active

Review Source: Capterra

Zheng from MORE Health

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Good but flawed

Good. Ambra support has been able to resolve our issues quickly. However, Ambra has quietly removed a 3D view option from our DICOM Grid.

Pros

Simple to navigation and use. Uploading, editing, and viewing studies are very simple.

Cons

Limit on listing large number of studies. When our studies exceed the limit, not study is display in our list. We had to call customer support twice in the past year to have the limit increased.

Review Source: Capterra

Ahmed from VUE IT IN

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Ambra cloud PACS

Pros

The interface is simple and modern, the layout of buttons and overall looks of the user interface is great.

Cons

Loading images and changing quality from SD to diagnostic had been an on going issue for our users, sometimes it takes a little bit too much time to clear the image into a diagnostic quality.

Also new users or external user who we share images with are not aware of the quality function and they think the image quality is bad, might be helpful to have a status indicator that the images are still loading and are not in a full diagnostic quality.

The other issue is when changing the window level is the change from diagnostic quality to SD which is very annoying as it is hard to tell what is the optimal window level to stop at.

Adding an option to export image into JPG or other simple format is important, the current way of exporting into PNG isn't very useful as you have to do one by one image plus you will have manually go to save each image.

Review Source: Capterra

Response: Ambra Health, DICOM Grid, INC. DBA Ambra Health

July 2018

Ahmed, Thank you for taking the time for the feedback. I'm passing along your enhancement requests to our product team. Please let us know if there's anything else we can do for you! -Jason

Rebekah from Great Falls Clinic

Number of employees:  201-500 employees

Ease-of-use

Customer support

Functionality

July 2018

Review for Ambra Health

The more I use it, the easier it becomes to understand. My overall experience is positive.

Pros

I like how quickly the site uploads images.

Cons

How the site is not the most user friendly (it can be confusing if multiple studies use it-selecting the other study/site)

Review Source: Capterra

Raluca from ERT

Number of employees:  1,001-5,000 employees

Ease-of-use

Customer support

Functionality

July 2018

Upload user

It's a great platform from an upload poit of view.

Pros

It's easy and intuitive
the support is very responsive, great people to talk to.

Cons

We had some periods that the upload would take like an hour and sometimes without a finality, giving an error message at the end of the upload.
The support team worked through it and resolved the issues.

Review Source: Capterra

Kirat from RCM

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Ambra

Pros

Seemed very user friendly and the customer service support was excellent.

Cons

Although it seemed user friendly, my particular use for it did not work. For some reason there was an issue with the images I was trying to upload.

Review Source: Capterra

Susan from Wake Forest Hospital

Number of employees:  5,001-10,000 employees

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Ambra with medical trails

I only use this software when dealing with study patients. I have not had any problems when sending information to Ambra Health

Pros

It is intuitive as it leads you through the process

Cons

Sometimes I have a difficult time returning to the program that I left if I was interrupted

Review Source: Capterra

Displaying 1 - 20 of 44 reviews