AdvancedMD Billing Services

RATING:

4.1

(84)

About AdvancedMD Billing Services

AdvancedMD is a medical office software suite with cloud-based, integrated physician-patient workflow solutions including: practice management/medical billing, electronic health records, telemedicine, patient engagement, practice analytics reporting, and physician-performance benchmarking. Additionally, it offers a managed billing option for practices looking to use a third-party billing company. AdvancedMD includes tools and technologies to integrate practice and patient workflow together for small to large practices. It also offers onsite and telemedicine appointment scheduling, appointment reminders for patients, automatic insurance eligibility verification for next-day patients, and many more features. The iPad check-in kiosk pushes information from consent for...

AdvancedMD Billing Services Pricing

Contact vendor for pricing information.

Starting price: 

$0.01 per month

Free trial: 

Not Available

Free version: 

Not Available

AdvancedBilling eRemittance payment entry
Slide 1 of 2

AdvancedMD Billing Services Reviews

Overall Rating

4.1

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for AdvancedMD Billing Services

1 - 5 of 79 Reviews

Manik

Hospital & Health Care, 201-500 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Great Product with One stop Solution ( EMR/PM/Reports/Interfaces/Integration/Open Edge)

I am using this system for 18 years now. All our clients using AdvancedMD and they simply love it. One word to make the client happy - Choose "AdvancedMD" .

PROS

One stop solution helped us tremendously to improve our work flow. Reporting is phenomenal - You can do whatever you wanted to to build your customized reports. Easy to learn and easy to implement.

CONS

Add on modules shouldn't cost separate. You should have one module which should have A-Z features.

Reasons for switching to AdvancedMD Billing Services

For better outcomes, better software (user friendly and customer support); Transparency in the pricing.

Lois

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2020

Review of AdvancedMD

We have been very pleased with AdvancedMD. The support contacts are easily accessible and provide assistance until the issue is resolved. The support team have always been courteous and professional. I am happy that AdvancedMD was chosen and it has proven to be a wonderful system for both practice management and EHR.

PROS

When our office began the process of implementing EHR, we reviewed multiple systems, narrowed it down to the top three, and then had demonstrations. AdvancedMD came out on the top due to the ability to customize documents for the chart and also text documents. We are able to run reports from the information that we have "customized" into the chart notes, which has been extremely valuable. The AdvancedInsight feature has also been very helpful in generating reports customized to specific needs that we have.

CONS

The prescription feature could be improved upon. Providers would like to select multiple prescriptions and send refill with one click. Our clinic has multiple services offered and we would love to see additional options with the scheduling feature so that a "block" of different services could be scheduled at one time.

Reason for choosing AdvancedMD Billing Services

The ability to customize the chart note and make more user-friendly for the providers was a real advantage.

Linda

Hospital & Health Care, 2-10 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

2

Reviewed June 2021

The service would be good if they could make it faster

I am planning on changing but put it off for 2020 and 2021.

PROS

This PM system is easy to use. There are some good features like eligibility check and the layout of the daily schedule. When you do get a support person they are usually good and not outsourced.

CONS

The system is so very slow. On the weekends it is impossible to work at all as they must slow down the servers even more. There is no function to auto send an email as a bill directly to the patient. You have to use their credit card company and machine to use the patient portal for payments. The PM does not directly connect to Fl Shots. Every extra module is an extra cost. Most of the hold time for support is very long.

Reasons for switching to AdvancedMD Billing Services

I thought we could do better

Erin

Medical Practice, 51-200 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed July 2020

Advanced MD

We have been on this system since 1/2013. The conversion went fairly well. Since we are a very large practice with 24+ physicians and 16 locations, we understand we want/need some very specific reports. We have been able to figure out most of them with a variety of report types. I partake in the Product Advisory Group where we can voice suggestions for improvement and get to add feedback on future upgrades, etc. Compared to the system that we had converted from, this was a dream!

PROS

Has an easy to use, ad hoc reporting system to pull quick reports from Flex Reports. Training videos available at all times as well as the system user manual. System interfaces with our EHR system so charge entry is no longer a manual process.

CONS

The payment posting for insurance companies is not user friendly and needs an overhaul. But much better than our previous system. Lack of ability to effectively track prior authorization use but they are working on an enhancement. Payment plans for patients for balances on accounts is non-existent. Upgrade for custom reports writer is not user friendly.

Reason for choosing AdvancedMD Billing Services

This system already had a working interface with our EHR system which was not an Advanced MD product.

Reasons for switching to AdvancedMD Billing Services

System not able to process anything for EHR charges or upgraded needs.

Bryan

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2017

I am very impressed with AdvancedMD. They have thought of almost everything!

Efficiency and a more intelligent workflow.

PROS

The workflow makes a lot of sense. As a mid-sized billing service, I love the CBO Option. This allows us to work across all of our clients' databases at once, without having to log in-and-out of individual databases. This has greatly improved our efficiency! I also love the fact that AdvancedMD reviews our claims before they go out the door using professional claims review software. This software anticipates any potential coding issues or other problems on the claim before they even go to the clearinghouse. This helps us reduce our denial rate. The denials module is great - it has streamlined our denials management process in that we no longer work from paper. We now work from intelligently-created queues. This is another HUGE time saver. The Collections Lists for working Accounts Receivable is also well thought-out. We used to have to run paper reports in our old system to work Accounts Receivable. We now create work lists for our collections team and assign various payers to these work lists. This not only helps our collectors work A/R more efficiently, but it helps our supervisors manage the A/R queues better. Lastly, I love the Statement Module for patient statements. It is so easy and effortless to do patient collections now. AdvancedMD can even be set up to write off accounts that need to go to the Collection Agency automatically, and prepare a file that can easily be transmitted to our third-party collection agency. Great software!

CONS

As a cloud-based product, it can be a little slow occasionally, but not excessively slow. There are a couple of other small things I wish the software did differently, but I has certainly has exceeded my expectations.