Benchmark Solutions Practice Management
About Benchmark Solutions Practice Management
Benchmark Solutions Practice Management Pricing
Pricing is per healthcare provider
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Benchmark Solutions Practice Management
1 - 5 of 136 Reviews
Donna
Medical Practice, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2020
Great customer service
Our practice made the switch to Antworks in 2018 and have been extremely happy with its functionality. PM system has great billing components. EHR system has customization for templates. Support calls are answered expediently and the customer services representatives are always polite and helpful. I have been in the healthcare industry for over 25yrs and they have the best customer services of any other software company I have dealt with in the past. I highly recommend them to any practice.
PROSGreat customer service and easy to use PM and EHR systems.
CONSPM and EHR are 2 different applications. This is a minimal inconvenience.
Lisa
Medical Practice, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed August 2020
AntWorks Healthcare Review
We have been with AntWorks (previously Benchmark) since 2010. Prior to that we had 4 different EMRs that did not interface well with a PM system. I would not consider switching to another system now that we are so invested.
PROSThe system is fairly easy to use and interface between practice management software and EHR works well. The support staff is very helpful and quick to respond. The encounters are laid out very logically making chart review easier than other EHRs. I like that the software is web-based allowing me to easily work from anywhere.
CONSThe immunization feature is not user friendly. It does not easily allow correction of errors. We have found it difficult to utilize the tabular report feature. Information is not always accurate. Built in templates are adult based so as a pediatric office we've had to do a lot of templating.
Reasons for switching to Benchmark Solutions Practice Management
The product we were using became obsolete.
Vendor Response
We appreciate your review and we are working on our end to continuously improve our processes. We offer an abundance of pre-made templates for various specialties. Though some practices tend to need more customization than others, we do our best to work with each client 1:1 to ensure templates are set up for their practice to run efficiently. We also set up 1:1 training to alleviate the amount of reporting mistakes. Though we know errors happens, we work to ensure our customer support team responds in a timely manner to get things fixed. We appreciate your years of support!
Replied November 2020
Cindy
Hospital & Health Care
Used free trial
OVERALL RATING:
2
EASE OF USE
3
CUSTOMER SUPPORT
2
FUNCTIONALITY
2
Reviewed August 2014
Registered Nurse
It's easy to use!
CONSSatellite access is horrible! It goes in and out with storms. We need better access so there's no down time or shoddy in and out service.
Sherry
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2018
Great customer service
Support is great!
PROSEasy to use and navigate program. We have used this software for many years now and would recommend to other people that may be interested in this product
CONSI do not have any negative comments or suggestions! All positive from my standpoint! No cons! Thanks
Alicia
Hospital & Health Care, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Easy to use
Pleasant and easy to work with
PROSSupport management and easy to learn and set up
CONSWith the upgrades, sometimes features you use may be changed, but the staff is quick to add them back if you use them
Reasons for switching to Benchmark Solutions Practice Management
Easier to work with
