The features I like best are the following. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly.

Great customer service and easy to use PM and EHR systems.

The callback time can be somewhat lengthy when encountering a problem.

PM and EHR are 2 different applications. This is a minimal inconvenience.

When you invest in these kind of products, it is so important to get quality and timely customer support and that is just what we have gotten.

I love the fact that it is so easy to use and that it is overall just a great product. We also love that it is highly customizable.

Here at the office, we love the whole team at Benchmark and their products. The Benchmark team is always courteous, helpful, and professional.

Honestly, the support is key. Being able to talk with someone when I need help is amazing, especially because they resolve issues very quickly.

Benchmark is very great at helping you get the software exactly how YOU would like it. The customizable aspect of the software is priceless.

From the very beginning of our search for a new system/software, we were impressed with Benchmark. The customer service is excellent.

We tried the new system for 7 months, but we are now are coming back to Benchmark for the sophisticated accounting software.

Satellite access is horrible. It goes in and out with storms.

We really like Benchmark and are very pleased by all their products and services. They have helped us a great deal.

Easy and friendly to use, IT personal always available to help.

Do not like that it can only go PM screen to Clinical and not the other way too. Sucks all the steps you have to do to attach a picture to the clinical screen.

We are very pleased with them, and the interface is so easy to use. To put it simply, we just love Benchmark.

Great Practice Management software for the cost and versatility.

Benchmark does their best to make sure you are satisfied with their products and to fix whatever they can to make it customizable to your liking.

Absolutely love this company. They have made my life easier.

I would definitely recommend others to review Benchmark and their software. Everyone is super nice to work with and eager to help me with whatever I need.

The system is fairly easy to use and interface between practice management software and EHR works well. The support staff is very helpful and quick to respond.

It freezes up sometimes and kicks us out, which is very inconvenient at times.

Responds immediately, has real answers. If not for support team, we would not be so positive.

Our practice made the switch to Antworks in 2018 and have been extremely happy with its functionality. PM system has great billing components.

I think that superb customer service and superb customer satisfaction have clearly been exemplified by the actions of the software team members at Benchmark.

We thought we had found a system better than Benchmark, but that was not the case for our accounting team. Benchmark includes a powerful billing system that saves us time as well as money.

It is very frustrating when the system goes down during a busy day.

In ten years, I have yet to have a bad experience.

I have been in the healthcare industry for over 25yrs and they have the best customer services of any other software company I have dealt with in the past. I highly recommend them to any practice.

I like the timeliness of the service, the fair prices for the quality of the products, and the excellent service.

Their customer service was awful. I canceled with them because I found a better system and they refused a refund.

It seems to be something that they do not actively work on, which seems crazy to me.

I like the fact that it easy to connect to Facebook and Instagram. But the customization was wonderful as well to use.

With the restrictions lifting we are now allowed to do private parties at a reduced capacity. I needed a booking software that was easy to use and at a good price.

Responsive, clear, friendly, Knowledgeable and live support has been quick.

If you encounter issue in payment stage during a booking,  no entry point  for customer to get back to their unpay booking within system, you must work it out offline.

It also connects with Instagram which is awesome. The free plan has many benefits and overall just very pleased with the service.

Not quite perfect but amazing customer support more than makes the difference.

Sometimes clients don't read the reminder email properly which says it's from a no reply address; and reply to it to cancel appointments.

A few things have been really frustrating for me. There is no option to select that they have paid a deposit in person, only online payments.

Support was great, all questions were answered effectively and promptly.

If you get happier by the hour during testing because it meets almost all your wishes and you see parts you didn't know but still are fantastic then you have the WOW.

I love the fact that there is a video guide to help guide you through every single portion of setting up the site. It is easy to use and I love it so far.

The design and the configuration are elaborated and easy to use. The helpdesk is reponsive, what a good thing when you begin.

The program is friendly and has options and functionalities superior to those of other platforms. The price is reasonable, if the need and frequency of use is high.

I really enjoy working with this company. They have amazing customer support love it.

I can't think of a problem that hasn't been quickly addressed, most of the time it's been user error and a little education and I'm back online.

The customer service from SimplyBook have been more than helpful as well. It has made this new venture for our company pretty seamless.

Overall super simple and easy to use. Being an entrepreneur you need something that doesn't take all your free time to add in something simple to your site.

Solid foundamental design , great potential to be the best in this area. Competent customer service , easy to reach and  always resolve problem efficiently.

As a massage therapist and naturopath, I've been using the free version of SimplyBook.me as I have under 50 bookings per month. It suits my purposes very well, and I'm very happy with it.

Suddenly the customer service does not answer me. I can not make up my mind if I have to worry that I gonna miss customers because I can not get into my account again.

It is easy to use and set up, if I do run into an issue the support is amazing. My client's think is super easy and professional.

I had a lot of trouble doing my bookings. Now the system does it all for me and I can easily set preferences.

I like that it’s my very own Receptionist I like that it takes appointments and deposits without me having to stop what I’m doing to physically do it myself I greatly appreciate it.

I love how you can basically create your own website for your booking system and customize it to suit your brand. I love the added custom features.

Simplebook.me is an absolutely amazing accomplishment and has the flexibility to do everything we need.

US Dollar

Benchmark Practice Management streamlines workflows and improves front and back-office operations to reduce errors, improve patient care, all while boosting revenues. This approach is made possible with a time-tested IT infrastructure using tools that drive efficiency and help expand the practice without adding more staff. Moreover, patients can schedule appointments, view their statements, and pay their bill on-line.
Benchmark Solutions provides a 360-degree view of any revenue cycle, from coding to claims management to patient and insurance collections – reporting directly back to the customer.

Easily manage the finances of your practice and boost your bottom line with Benchmark Solutions. Benchmark PM has built-in tools to help you swiftly manage transactions, submit insurance claims, post charges and automate billing tasks. Real-time unpaid
claims follow-up shortens A/R cycles and built-in audit trails detail patient communications. Efficient collection processes help clinics receive payments faster.
Plus, our Billing Module averages a 98 percent first-pass claims acceptance.

Benchmark PM puts the information you and your staff need directly at your fingertips, helps to prioritize key activities, improve communication and free staff from manual processes that slow your practice. Code correctly and accurately. Scan and store
insurance information and patient authorizations online. Date and time stamped messages for a fully featured reporting module.

Unlike most Practice Management Systems, Benchmark PM adjusts to meet your practice needs and personal preferences. Customizable to your unique practice, specialty and management style.

When it comes to helping you achieve success, Benchmark Solutions doesn’t stop at delivering advanced technology. We provide complete end-to-end implementation services and offer a variety of support and training options including on-site and virtual training to ensure that your entire staff has the know-how and confidence to fully utilize your Benchmark PM System.

As a certified vendor with over 40 years of experience Benchmark Systems has the experience and expertise to help you significantly lower expenses while improving patient care with our flexible, advanced technology and superior customer service. Contact us to learn more and join the thousands of physicians in over 40 specialties who use Benchmark Solutions integrated solutions, including Benchmark PM System, every day.

LongDescription

Patient Records Management

Electronic Payments

Invoice History

Patient Engagement

Practice Management

Customizable Reports

Document Storage

HIPAA Compliant

SMS Messaging

Lab Results

Secure Messaging

Waiting Time Tracking

Electronic Signature

Confirmation/Reminders

Credit Card Processing

Invoice Management

Patient Intake

Recurring Appointments

No-Show Tracking

Registration Management

Calendar Management

Multi-Physician

Scheduling

Multi-Location

Self Service Portal

Code & Charge Entry

Booking Management

EMR/EHR

Mobile Access

Compliance Management

E-Prescribing

Electronic Submission

Client Portal

Forms Management

Email Reminders

Workflow Management

Revenue Management

Activity Dashboard

Reporting & Statistics

Payment Collection

Reminders

Automated Scheduling

Medical Billing

Physician Scheduling

Customizable Templates

Billing & Invoicing

Real Time Reporting

Customizable Branding

Prescription Renewal

Compliance Tracking

Reporting/Analytics

Contact Database

Customizable Dashboard

Health Record Access

Appointment Management

Records Management

Patient Scheduling

Patient Portal

Third-Party Integrations

Task Management

Document Management

Insurance Eligibility Verification

For Medical Purposes

Remittance Advice

Claims Management

EPCS Compliant

Search/Filter

Messaging

Drug Reference Database

Prescription Cancellation

Access Controls/Permissions

Medication Alerts/Warnings

Audit Trail

Medication History

Online Refills

Formulary Management

Healthcare Compliance

Referral Tracking

Dunning Management

Real Time Data

Historical Reporting

Secure Data Storage

Customer Database

Alerts/Notifications

Inventory Management

Employee Management

Faculty/Staff Management

Task Scheduling

On Call Scheduling

Data Import/Export

Event Scheduling

Calendar Sync

Physician Management

Facility Scheduling

Drag & Drop

Appointment Scheduling

Bill Payment

Medication Management

Mac OS

Web browser (OS agnostic)

Windows 10

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

Benchmark PM

In Person

Live Online

Webinars

Documentation

Videos

SimplyBook.me is one of the world´s leading appointment scheduling solutions with tens of thousands of paying customers around the globe. SimplyBook.me offers a booking solution for smaller service based businesses as well as enterprises with many locations. SMBs get a beautiful customisable booking website or they can insert a booking widget to their website. We offer a full range of different booking website templates that you can choose from (see here: https://simplybook.me/en/booking-page-themes) and then you can customize each one so that it fits your brand colors as well as add images of your logo, service providers and company locations.

What differentiates SimplyBook.me from other booking systems is that it is based on custom features.  So you can pick the custom features that you would like to include in your booking system and then pay accordingly. Today we have over 60 custom features including features such as to accept payments, enable Intake forms, offer Instagram bookings, sell gift cards, offer loyalty points, implement waiting lists or more. 

The clients, the ones booking the service, will always get sent booking reminders either by email or sms, which will reduce no-shows. With the system, users can also connect with Facebook, Instagram or Google and thereby add a “Book Now” button there to allow clients to book an appointment from those channels.

It is super easy to manage all bookings and clients. Users can download the admin app, and be notified every time a new booking comes in. You can see the calendar for the day, access clients and of course add, change or delete a booking if needed.

By using SimplyBook.me you can also easily nurture the relationship with your clients.  You will have a list of all clients who have booked your services and you can send them automatic book soon notifications, send them emails to let them know about your latest offerings or send them promotions and discounts f.x. when you are less busy. You can also offer your clients a branded client app to enable them to easily rebook your services and make you look super pro at the same time! 

SimplyBook.me also offers a specific enterprise solution to enable larger companies to easily manage all appointments within different locations.



Customer Surveys

Surveys & Feedback

Barcode/Ticket Scanning

Payment Processing

Recurring/Subscription Billing

Real-time Scheduling

Mobile Alerts

Booth Rental Management

Rescheduling

Activity Tracking

For Salons and Spas

Customer Mobile App

SSL Security

Before & After Pictures

Client Database

Group Scheduling

Reservations Management

Online Registration

Calendar/Reminder System

Transaction History

Wait List Management

SMS Reminders

Team Calendars

Communication Management

Customer Accounts

Free: $0 (50 bookings + 1 custom feature)

Basic $ 8.25/month (100 bookings + custom features)

Standard: $ 24.90/month (500 bookings + 8 custom features)

Premium: $ 49.90/month (2000 bookings + unlimited custom features)

All plans include: Unlimited clients, Facebook booking widget, staff scheduling, automatic reminder emails, and time zone conversion.

Benchmark Solutions Practice Management vs SimplyBook.me

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