Benchmark Solutions Practice Management vs Valant EHR Suite

RATING:

4.8

(135)

Benchmark Solutions Practice Management has 135 reviews and a rating of 4.76 / 5 stars vs Valant EHR Suite which has 278 reviews and a rating of 4.09 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (135)
4.1 (278)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
August 18, 2021
March 26, 2024
Pros/Cons
  • Pros

  • The features I like best are the following. Reports are specific and clean- from an Accounts Receivable perspective- they are user friendly.
  • Great customer service and easy to use PM and EHR systems.
  • Cons

  • The callback time can be somewhat lengthy when encountering a problem.
  • PM and EHR are 2 different applications. This is a minimal inconvenience.
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  • Pros

  • Clinical templates make it very easy for me to document. Billing is tightly integrated.
  • It is easy to use after training. Support is always here to help.
  • Cons

  • We have encountered too many problems to list.
  • Lack of integration with the labs; almost everybody else has them. If you copy and paste from Word, the format it creates is awful, making the documents difficult to read and follow.
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1 Recommendations
25 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos