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Appointment Reminder vs Calendly
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.8 / 5
4.7 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.7 / 5
4.4 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
November 21, 2022
November 25, 2024
Pros/Cons
Pros
- AppointmentReminder.com does an amazing job. The customer service for when a kink does arise in the system is astounding.
- Everything has been great. The software is easy to use and very effective for our purposes.
- Overall I love how simple it is. I don't have any experience with other appointment reminded software's so I honestly don't know what to compare them and say if this is the best.
Cons
- There is some problem with the appointments with the same starting time.and while editing its back to the begining of the list.
- Our appointments are booked sometimes months in advance. If a client misses, it is hard to get them back in and if they miss, we can't fill the spot therefore lose revenue.
- It confused my customers at first, was supposed to show as coming from our phone number but it did not.
Pros
- Overally, I love Calendly and would recommend it to anyone. The best part about Calendly is the ability to integrate, the fact that it's user-friendly, and the ability to automate everything.
- It improves the relationship between the customer and us by giving them the freedom to choose an exchange day that suits their calendar. It's a godsend to use Calendly.
- Absolutely love Calendly and highly recommend to anyone needing an online meeting scheduler. Super aesthetically pretty and so easy to use.
Cons
- I found that some people - notably older clients - had trouble navigating the software on their end. If your clients are less than technologically literate, this might be a problem for you too.
- Hard to think of things that I don't like about this tool. I think for some people on the team, they struggle to use the tool due to complexity, but I find this an issue with most tools.
- Ultimately I don't know if there is anyway around it, but configuring each user and their preferences for email confirmation/schedules, etc. can be a pain for the administrator.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2023
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
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Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
