Great features such as rebook email but all require additional fees on top of monthly fees.

My experience has been great. This has made my job so much easier.

This program is excellent especially when you are dealing with more than one sales rep I need all the information to be shared.

With enough time and effort (and the help of their support team), we have integrated the scheduling system into our daily routines.

I think the main downside is the pricing as it is a bit higher than its competitors. There are problems with calendar sync as well.

Overall, my experience using it has been very good. It's reliable and easy to use, and neither employees nor clients typically have issues with it.

AppointmentPlus charges for all basic app features such as text reminders, rebook or marketing email and online payment.

Appointment plus has been great. Our team has really grown fond with it, and have built it up more to help with everyday tracking of not only loads, but receiving information needed.

The product is easy to use if you have received training.

The company promised us they are the solution to all our needs but when we tell them we don't think it's the case after an hour of trying. They said we don't refund.

Whether we are working with a Massage Therapist, Attorney, or Pet Groomer, the software can be customized to fit our client's needs.

Easy to navigate from the patient perspective, relatively easy to setup and great customer service. Reports can all be done in excel which is great.

We love the email and text notifications. That is very helpful for our clients.

Its great to use for like a reminder. Its like a calendar/reminder app.

The new update can be really frustrating. Especially on an android it times out really quick.

The reporting and the Billing Department is by far its strength. Started with GRS in Feb 2018.

Familiar with Epic, VA system, Care360, and this by far the worst I've encountered. No integration or support for Mac or iPad.

Once you develop the template it is easy to use.

The customer support is great and knowledgeable and our Customer Experience Mangers are awesome and very patient with us.

This is an integrated product with many business partners to rely on. We use the Dell cloud for our system which is has great reliability for access and download speed.

Very expensive to get a new user added, especially being a small group practice. Being charged a lot of money for monthly maintenance.

Overall product support is poor, and god forbid you need them when a problems arises. Updates break the system from Windows, Greenway, and other standard 3rd party applications.

The e-prescribing is cumbersome and time consuming, again, this may be a training issue as it was barely touched on because of all the other problems.

Overall, the product is well thought out for all areas - from check-in to check-out, billing, payments, and denials.

We have been clients since 2004 and have been very pleased. As our practice has grown, we continue to appreciate Greenway/Primesuite.

The market place is where you leave your problems. I log onto it and let them know what is not working for me.

PrimeSuite is user friendly, reliableand secure for any healthcare provider. Also, it is cost effective.

If it is not escalated, prepare for a long wait. Personally, we have been dealing with software companies for years on multiple levels, and this is the single worst user experience we have ever had.

Great Software, with fabulous Customer Service. Product helps us take better care of our patients.

We have been using Greenway, Prime Suite for over 11 years. Purchasing Greenway is a decision we haven't ever regretted.

Love Escribe, love ability to import notes, excellent library of templates from correspondence to provider notes.

The software itself is good looking with easily usable menus and modules.

I hate that the system cannot separate out (HL7) documents coming into the system by office location. They are all mixed together so that's very frustrating the bigger we get.

Greenway Prime Suite was very good it is that the Company decided they no longer wanted to support their product.

This places me at risk for HIPAA violation. When I purchased the software, before its acquisition by Greenway Health, I was promised a no cost exit with usable data.

No way to easily send out consults to referring physicians. Inability to import photos or pics of patient problems.

Greenway has proven effective solutions to ease the workflow and maintain thorough documentation throughout the practice and to provide comprehensive patient chart documentation.

They also provide a fair price, which is very much appreciated.

We have been live for three years, and the whole experience has been horrible. When we call, we are on hold for an average of two hours before we are disconnected.

I have heard horrible things about a lot of EHR systems, in fact, most of them.

This being compounded with them trying to integrate with Salesforce is proving to be a tragic move for this software company.

Cost is reasonable compared to several others out there. It isn't hard to navigate.

My previous EHR was far superior at a fraction of the cost.

The program is awkward to navigate and slow to load or go from page to page. It takes too many clicks to perform a task.

I think the Greenway service is second to none. Any problem I have is handled by a phone call or a message.

That being said, the more flexibility you have, the more confusing or harder it can be to grasp all the different possibilities.

Great customer service and easy to work with. Greenway provides an excellent patient portal that our patients enjoy using to remain in contact with our office.

Great, easy software looks up to date & not old like other products. I've been using it for almost 5.

Poor customer support have had loggin delays every morning for months contacted Customer service they were not able to resolve the issue.

Ease of use and the intuitiveness in using it. We have a customer experience manager, we can call her at any time with questions and she helps us out, she is very helpful.

If you just run with the basics without modifying it for yourself, you will be frustrated and wasting your time and money.

We have been with Greenway PS since 2008 and love the ease of the system. The integration of the practice management and the chart is amazing.

US Dollar

Since 2001, DaySmart Appointments (formerly AppointmentPlus) has been a trusted provider of cloud-based appointment scheduling software. Our powerhouse online booking, payment, and communication platform is the preferred choice for thousands of businesses, institutions, and agencies, regardless of size. Unlike one-size-fits-all solutions, DaySmart Appointments focuses on customization, designed to support businesses in boosting customer engagement and streamlining administrative tasks, allowing you to dedicate more time to doing what you love. Why wait? Schedule a personalized demo today!

LongDescription

Real Time Analytics

Patient Records Management

Employee Management

Faculty/Staff Management

Real-time Scheduling

Rescheduling

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

Client Database

Group Scheduling

Confirmation/Reminders

Credit Card Processing

On Call Scheduling

Attendance Tracking

SMS Reminders

Customer Database

Recurring Appointments

No-Show Tracking

Gift Card Management

Class Scheduling

Calendar Management

Room Booking

Shipping Management

Warehouse Management

Scheduling

Data Import/Export

Payment Reminders

Accounting

Multi-Location

Self Service Portal

Audit Trail

Email Marketing

Mobile Access

Online Payments

Resource Scheduling

Event Scheduling

Real-Time Notifications

3PL Management

Service History

Workflow Management

Parts Management

Alerts/Notifications

Online Booking

Transportation Management

Reminders

Automated Scheduling

Medical Billing

Work Order Management

Calendar Sync

Billing & Invoicing

Real Time Reporting

Customizable Branding

Facility Scheduling

Inventory Control

Reporting/Analytics

Employee Scheduling

Claims Management

Appointment Management

Client Management

Quotes/Estimates

Drag & Drop

Appointment Scheduling

Maintenance Scheduling

Onboarding

Document Management

Inventory Management

Practice Management

Payment Processing

Registration Management

Contact Database

Fleet Management

User Management

Web browser (OS agnostic)

All Plans Include:
•	Free Consultation and Onboarding
•	Event Scheduling
•	Customer Payments
•	Multiple Access Levels
•	Google Calendar Sync
•	Email/Text Reminders
•	Basic Support
•	Facebook Integration
•	Recurring Appointments
•	Detailed Reports

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

DaySmart Appointments

In Person

Live Online

Webinars

Documentation

Videos

Greenway Health’s ambulatory platform provides healthcare organizations with clinical, financial, and administrative tools and services. Prime Suite is Greenway’s electronic health record (EHR) and practice management (PM) system. Practices can choose between on-premise and hosted options and can add on integrated solutions for revenue cycle management, interoperability, population health management, mobile access, analytics and patient engagement.


Prime Suite supports clinical documentation for primary care and specialties with templates specific to the encounters those physicians see most often. To support practice participation in quality care initiatives, Prime Suite is certified for MU Stages 1 and 2, and is prevalidated to offer points toward NCQA patient-centered medical home (PCMH) recognition.


Prime Suite also includes tools to assist with ICD-10 coding and dashboards to track progress toward quality measures for value-based programs.



DaySmart Appointments vs Prime Suite

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons