Appointy vs TherapyNotes, LLC

RATING:

4.6

(280)

Appointy has 280 reviews and a rating of 4.63 / 5 stars vs TherapyNotes, LLC which has 910 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (280)
4.7 (910)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
December 12, 2023
April 3, 2024
Pros/Cons
  • Pros

  • I love the interventions with multiple platforms like google analytics, add a book now on Instagram and especially a schedule directly on google business.
  • Very easy to use, website integration, brand customization, AWESOME tech support, easy to navigate.
  • Cons

  • The 5 staff limit for $49.99 month was simply too expensive for our taste. We also had issues with the API also provide to be difficult to maintain with a developer.
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  • Pros

  • I particularly love how the treatment objectives auto-populate into progress notes to keep you on track with monitoring and updating those.
  • It was relatively straightforward, great price, could do insurance billing for you, includes treatment planning, integrated CC processing.
  • Cons

  • Clients can cancel appointments through the portal, which then notifies the clinician, but if a clinician cancels an appointment, again no notification is sent out to the client.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos