About Apptoto

Apptoto is a cloud-based solution that helps small to large businesses schedule appointments and deliver personalized reminders to clients, improving workflows across the organization. The centralized platform comes with search functionality, which lets users sort data using various fields and records to find the required results.

Key features include automated reminders, messaging, scheduling, database administration and reporting. Apptoto enables organizations to create and send multilingual messages to customers via emails, texts or voice calls and request responses to proceed with confirmation, cancellation or rescheduling of appointments with a two-way messaging tool. Additionally, it allows users to configure reminders based on the preferred method of c...


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Supported Operating System(s):

Web browser (OS agnostic)

32 Reviews of Apptoto

Average User Ratings

Overall

4.59 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(23)

23

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 32 results

November 2019

Abraham from Spanish55

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Your business needs this.

I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.

Pros

You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

Cons

I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.

Reasons for Choosing Apptoto

Apptoto guided me over the phone and had me up and running in less than 4 hours. They met every single request with ease and took the time to train one of my employees. Their customer service via email is reliable and always kind.

Reasons for Switching to Apptoto

I had tried 4 different products, none offered the level of customization I needed.

November 2018

Stephen from The Law Office of Stephen P. Shepard, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Awesome and Affordably Complete Appointment Reminder Platform

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

Pros

Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

Cons

There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

January 2021

Jaime from Wellness Therapy NYC

Company Size: 2-10 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2021

Excellent functional software

I used other free trials when I chose Apptoto, and Apptoto was the easiest and the one that most met our needs. You can write the content of your automated messages, and it has automated translation to other languages.

Pros

I'm a psychotherapist and have my schedule on Google Calendar. Apptoto pulls automatically who's scheduled, and sends them automated one reminder text or voice message 24 hours before scheduled time, with an option for them to confirm, cancel, or reschedule, and another text message when session is about to start with the link to their video session.

Cons

I liked pretty much everything. Maybe you need to be a little computer savvy to program it, but it didn't bother me. If you have any questions, their support team will quickly clarify.

July 2019

Paul from Dent Repair USA

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2019

A Consistent Failure to Do What it Says It Does.

If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.

Pros

I love the features that the service provides, if only it would constantly work.

Cons

It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

Response from Go-Cort

Replied July 2020

Hello Paul, We are very sorry to hear that you had trouble with our product last year. Unfortunately we are reliant on Apple's security requirements including app specific passwords and security updates for iCloud calendar. We are happy to help you try to keep these updated should you need a reminder service again. Apptoto Customer Success Team

May 2018

William from William Avon Financial

Verified Reviewer

Company Size: 11-50 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2018

Amazing support team to back up a simple yet robust platform

Multiple booking pages so I can separate our offerings into dedicated pages. Ability to charge for appointments. Campaign features to drum up more business. No restrictions on fulfilling my agencies needs with the features of the software. Great relationship with the support team and help desk.

Pros

Ease of use, excellent value for the money, feature rich which allows it to expandable far beyond a basic booking engine and amazing support to boot.

Cons

The embed code generator had a glitch and was leaving out the S in https:// however this is actually a pro not a con because their support team jumped right on it and corrected it. Now that's a great team.

Response from Go-Cort

Replied June 2018

William, thank you for your review. We really appreciate the positive feedback.