About Apptoto

Apptoto is a cloud-based solution that helps small to large businesses schedule appointments and deliver personalized reminders to clients, improving workflows across the organization. The centralized platform comes with search functionality, which lets users sort data using various fields and records to find the required results.

Key features include automated reminders, messaging, scheduling, database administration and reporting. Apptoto enables organizations to create and send multilingual messages to customers via emails, texts or voice calls and request responses to proceed with confirmation, cancellation or rescheduling of appointments with a two-way messaging tool. Additionally, it allows users to configure reminders based on the preferred method of c...


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Supported Operating System(s):

Web browser (OS agnostic)

28 Reviews of Apptoto

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(19)

19

4 stars

(7)

7

3 stars

(1)

1

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 28 results

November 2019

Abraham from Spanish55

Verified Reviewer

Company Size: 2-10 employees

Industry: E-Learning

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2019

Your business needs this.

I've been using Apptoto for years and can't imagine my business without them. Apptoto is extremely reliable. Truly a "set it and forget it" tool.

Pros

You can fine-tune reminders to meet your wildest needs. From different time zones to different services, they can do it all. Reminders get sent out 99.9% of the time.

Cons

I would say the user interface could improve but that is always the case with every SAAS I've used. I've seen slight yet useful improvements as the months/years go by so I can't complain. They're keeping costs down and still managing to make improvements, kudos! At the end of the day, I hired them to deliver my reminders (and handle my booking pages) - and they do that like no other company in this space.

Reasons for Choosing Apptoto

Apptoto guided me over the phone and had me up and running in less than 4 hours. They met every single request with ease and took the time to train one of my employees. Their customer service via email is reliable and always kind.

January 2020

Susan from Hollywood Clips

Verified Reviewer

Company Size: 11-50 employees

Industry: Consumer Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

January 2020

Cuts the monotony of reminder calls

Owning a salon means there are a lot of appointments to confirm. With Apptoto I can eliminate hours per week of monotonous phone calls to remind clients of their appointments. They can receive texts, emails or even voice calls to remind them of their appointments. Then they can confirm or cancel their appointments which also cuts down on “no shows” which means more productivity and more profits. Apptoto is able to access information from your web based calendars and set and send reminders for any upcoming events. It is able to work with Google, Windows and iCalendar which means it’s not just for appointment based businesses. Wether you need to send reminders to staff of a meeting, invites to a social gathering, or send a quick message to clients Apptoto makes it a breeze!! Apptoto also has a really cool feature that lets you send reminders to schedule your next appointment, ie; 6 week trim, 6 month check up, etc. You can send generic thank you’d through the app as well. The ability for costumers and clients to rate your business with the click of a button is a really neat feature that can greatly impact business in a positive way. It makes it so much easier to get those 5 star reviews when it’s so simple and convenient- no going to another website and searching for the business. Just one click and done! It takes the headache out of leaving feedback. Apptoto is really full of great features and added bonuses that you can cater to your specific business!

Pros

So easy to set up and use, price point is very fair, multiple options for reminders, can integrate with lots of commonly used software.

Cons

The only negative I have found is there is no in person training. You can watch live on line tutorials or webinars. This isn’t much of a hinderance to me.

July 2019

Paul from Dent Repair USA

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Automotive

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

1.0

Value for money

1.0

Customer support

1.0

Functionality

1.0

July 2019

A Consistent Failure to Do What it Says It Does.

If the product would work, its been amazing. Unfortunately, after being bitten more than once and losing customers as a result, it will make you twice shy. It also wouldn't be a big deal if they could solve the errors quickly. It is current the 26th of July and I lost service on the 11th of July.

Pros

I love the features that the service provides, if only it would constantly work.

Cons

It intermittently stops functioning. After over a year of using this service it has failed on me at least 15 times. That is, for no warning it will stop pushing notifications to customers and updating your calendar.

September 2019

Ileana from Mathnasium

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Education Management

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

3.0

September 2019

Appointments with Apptoto

We utilize this program daily to manager our appointments for multiple locations throughout the U.S.

Pros

Apptoto is easy to use and easy to train. We like it because we can manage multiple calendars all in one location. We also utilize the automated email reminders, we have a booking page for appointments and employment and we can send SMS (texts) through this format as well.

Cons

Once a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.

Reasons for Choosing Apptoto

Apptoto connects to each locations gmail calendar, making it easy to integrate and manage.

November 2018

Stephen from The Law Office of Stephen P. Shepard, LLC

Verified Reviewer

Company Size: 2-10 employees

Industry: Law Practice

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Awesome and Affordably Complete Appointment Reminder Platform

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

Pros

Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

Cons

There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.