Apptoto

RATING:

4.8

(79)

About Apptoto

Apptoto is a cloud-based solution that helps small to large businesses schedule appointments and deliver personalized reminders to clients, improving workflows across the organization. The centralized platform comes with search functionality, which lets users sort data using various fields and records to find the required results. Key features include automated reminders, messaging, scheduling, database administration and reporting. Apptoto enables organizations to create and send multilingual messages to customers via emails, texts or voice calls and request responses to proceed with confirmation, cancellation or rescheduling of appointments with a two-way messaging tool. Additionally, it allows users to configure reminders based on the preferred method of contact...

Apptoto Pricing

Starter: $29/month Plus: $59/month Professional: $99/month Group: $249/month Apptoto can tailor larger plans to suit user needs.

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Not Available

Salesforce Calendar connected to Apptoto with appointment reminders, online scheduling, and two-way messaging products
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Apptoto Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

5

Most Helpful Reviews for Apptoto

1 - 5 of 79 Reviews

User Profile

Stephen

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Awesome and Affordably Complete Appointment Reminder Platform

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

PROS

Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

CONS

There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

Nicholas

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

One of the best appointment reminder systems for Google Calendar users.

I think that Apptoto has the best flexibility of any reminder system I have worked with and the integration with GoogleCal is second to none. It has a bit of a learning curve but having reviewed at least a dozen appointment systems, the inability to reproduce what apptoto does has been a big factor in not choosing them.

PROS

The fact that it just works with contact info in the event's description makes reminders so easy without the need of an overly complex appointment system. If / then logic makes it very easy to cover all the bases on one screen. Two-Way SMS has been a very useful feature for appointment follow-ups or just easy communication with clients who prefer SMS. Updated appointment statuses in calendar headers lets you know client confirmations at a glance. Extremely helpful across multiple calendars. While I haven't used payments aside from testing, it does look like they added an important feature, the ability to make custom payment descriptions for transactions.

CONS

It can be a bit complicated to set up a full range of reminder / follow up messages if you are not computer savvy but I imagine if you are considering this software, you have the right skillset! :)

Reason for choosing Apptoto

Ease of use, price, flexibility, easy integration with Google Calendar

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2018

Useful tool

PROS

Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.

CONS

Limitations in the registration by countries. It does not have language change for the visualization of the software.

Vendor Response

Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.

Replied November 2018

Russel

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed December 2023

Makes life eaier

Very good, great support, reliable, patients like it.

PROS

Easy integration with gcal, handles multiple calendars.

CONS

It takes some time and support to figure out, so many features and options that you have some invest some time to figure it out.

Brian

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Customers Love Apptoto

It has streamed lined our reservation options for the automotive repair side of our business. My customers have less missed appointments, and when something does come up last minute they have a way to reach out via text and let me know they won't make it in the next day. These texts come from Apptoto so the customers are not accessing my personal cell phone to send these text responses.

PROS

This is an amazing value for the cost! My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.

CONS

If I accidentally input the wrong phone number for a customer it sends a text to a random person. We do automotive repairs and the unsuspecting person gets concerned when our text reminder tells them their car is going into the shop at 8 am. This is my mistake and not an Apptoto issue. This has happened only twice.

Reason for choosing Apptoto

Very cutting edge for our industry and very reliable since implementation.