All Apptoto Reviews

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User Profile

Stephen

Verified reviewer

Law Practice, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Awesome and Affordably Complete Appointment Reminder Platform

My experience with Apptoto has been absolutely awesome! It has saved me money and made my job so much easier! I love this product/service!

PROS

Apptoto is an awesomely affordable and complete appointment reminder platform that ultimately saves my business money by reducing no-shows and replacing appointment reminders sent by mail. Apptoto integrates with almost any calendar solution, and it allows you to send multiple reminders with receiver feedback options (i.e., confirmation, need to reschedule, etc.) by phone, text message, and email. Every type of reminder is completely customization. You will not find a more feature-packed appointment reminder solution that is as affordable as Apptoto.

CONS

There are no cons about Apptoto. But, if I must pick something, it would be to make the interface more colorful. Yes, that's the biggest criticism I have.

Nicholas

Consumer Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

One of the best appointment reminder systems for Google Calendar users.

I think that Apptoto has the best flexibility of any reminder system I have worked with and the integration with GoogleCal is second to none. It has a bit of a learning curve but having reviewed at least a dozen appointment systems, the inability to reproduce what apptoto does has been a big factor in not choosing them.

PROS

The fact that it just works with contact info in the event's description makes reminders so easy without the need of an overly complex appointment system. If / then logic makes it very easy to cover all the bases on one screen. Two-Way SMS has been a very useful feature for appointment follow-ups or just easy communication with clients who prefer SMS. Updated appointment statuses in calendar headers lets you know client confirmations at a glance. Extremely helpful across multiple calendars. While I haven't used payments aside from testing, it does look like they added an important feature, the ability to make custom payment descriptions for transactions.

CONS

It can be a bit complicated to set up a full range of reminder / follow up messages if you are not computer savvy but I imagine if you are considering this software, you have the right skillset! :)

Reason for choosing Apptoto

Ease of use, price, flexibility, easy integration with Google Calendar

Anonymous

1 employee

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed October 2018

Useful tool

PROS

Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.

CONS

Limitations in the registration by countries. It does not have language change for the visualization of the software.

Vendor Response

Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.

Replied November 2018

Russel

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

3

FUNCTIONALITY

5

Reviewed December 2023

Makes life eaier

Very good, great support, reliable, patients like it.

PROS

Easy integration with gcal, handles multiple calendars.

CONS

It takes some time and support to figure out, so many features and options that you have some invest some time to figure it out.

Brian

Automotive, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Customers Love Apptoto

It has streamed lined our reservation options for the automotive repair side of our business. My customers have less missed appointments, and when something does come up last minute they have a way to reach out via text and let me know they won't make it in the next day. These texts come from Apptoto so the customers are not accessing my personal cell phone to send these text responses.

PROS

This is an amazing value for the cost! My customers love it and often comment, they wish their doctor's office or dentist would use this software. We have been using this for 2+ years now and it works flawlessly with my Google calendar.

CONS

If I accidentally input the wrong phone number for a customer it sends a text to a random person. We do automotive repairs and the unsuspecting person gets concerned when our text reminder tells them their car is going into the shop at 8 am. This is my mistake and not an Apptoto issue. This has happened only twice.

Reason for choosing Apptoto

Very cutting edge for our industry and very reliable since implementation.

User Profile

Marjorie

Verified reviewer

Mental Health Care, 1 employee

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Critical tool for my scheduling

A very useful tool in my scheduling, and worth every penny.

PROS

I love that this integrates with my own personal calendar, and by just looking at my day, I can see who has confirmed, who has canceled or has requested to reschedule.

CONS

I have very simple needs, and Apptoto lives up to all of them.

Reason for choosing Apptoto

Not applicable

Susan

Education Management, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

The product does exactly what I need it to do, to help me run my business.

Online scheduling. We use Apptoto to allow new customers to schedule their students for assessments. This allows our new customers to quickly and easily access our services.

PROS

The product does exactly what I need it to do, to help me run my business.

CONS

Adjusting for temporary summer schedule is not as easy as I would like.

Charles

Arts and Crafts, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2023

Reduces no show appts

Everything has been great overall and I continue still using product as well as telling other artists about it

PROS

Everything they do is great ease of set up then it basically runs itself

CONS

Wish they had a single user modeI was paying for 3 accounts but not using them all sometimes

Juliana

Legal Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

Great scheduling tool!

It's a great and complete platform, easy to use!

PROS

The platform is very user-friendly and has technical support to help you make any changes

CONS

It would be great if you allow us a little more customization on the appointment page

User Profile

Benedict

Verified reviewer

Education Management, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Appointment Integration

I had a couple of questions and got rapid answers. Overall, it works well for capturing client appointments into Google Calendar; and contact information into the Mathnasium CRM.

PROS

Apptoto is "required" by Mathnasium. I'm pleased that an option exists for scheduling assessments and trials. I have my own internal appointment system for existing students that works well for my needs. In absence of a scheduling system, I may use AppToto.

CONS

The only "feature" that I would like to have is for a system to externalize our internal appointments.

David

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Auto RSVPS made easy.

PROS

how it integrates with google calendar and makes the rsvp process simple for the recipient.

CONS

Not being very tech savy with limited time it took me a long time to utilize it to the best of its capability for our needs.

Reason for choosing Apptoto

Apptoto had a much easier confirm and cancel process via text message. The immediate prompt helps my folks make a decision right away. making it easier for the receiver to confirm or deny. which helps me see who to let the auto reminders continue to go to.

Ileana

Education Management, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed September 2019

Appointments with Apptoto

We utilize this program daily to manager our appointments for multiple locations throughout the U.S.

PROS

Apptoto is easy to use and easy to train. We like it because we can manage multiple calendars all in one location. We also utilize the automated email reminders, we have a booking page for appointments and employment and we can send SMS (texts) through this format as well.

CONS

Once a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.

Reason for choosing Apptoto

Apptoto connects to each locations gmail calendar, making it easy to integrate and manage.

Santosh

Legal Services, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Apptoto - Review

- It is overall a good experience working with Apptoto application.

PROS

- Apptoto is an application where it can be integrated with various applications to automate more use cases. - Apptoto has the ability to store template text messages and emails to send out to phone numbers and emails easily and efficiently

CONS

- The features can be more added in the application. - The application can be made more optimized. - The support can be more helpful and quickly

Reason for choosing Apptoto

- the application available with more features and less expensive and ability to customize and integrate with many applications.

Sherril

Real Estate, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2020

Highly Recommend

It saved us time and Money giving us a solution to our problem: We were stood up for inspection appointments continuously. We spend hours trying to get clients to confirm appointments to begin with. It is easy to set up and has great support.

PROS

It is easy to use and it integrates with the gmail calendar. It saved us sooo much time in reminders and rescheduling and time consuming contacts with clients that couldn't be reached easily.

CONS

There is nothing I didn't like about it. It did a great job for us!

Reason for choosing Apptoto

It had the best integration.

Jaime

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2021

Excellent functional software

I used other free trials when I chose Apptoto, and Apptoto was the easiest and the one that most met our needs. You can write the content of your automated messages, and it has automated translation to other languages.

PROS

I'm a psychotherapist and have my schedule on Google Calendar. Apptoto pulls automatically who's scheduled, and sends them automated one reminder text or voice message 24 hours before scheduled time, with an option for them to confirm, cancel, or reschedule, and another text message when session is about to start with the link to their video session.

CONS

I liked pretty much everything. Maybe you need to be a little computer savvy to program it, but it didn't bother me. If you have any questions, their support team will quickly clarify.

Shana

Mental Health Care, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Apptoto is an asset

PROS

Apptoto was easy to integrate with our system and we have seen an improvement with our clients attending sessions. Also, customer support is great to work with on setup and when issues arise.

CONS

Overall, I am please with the application. We have experiences minor issues but were always able to get the resolved quickly.

Jay

Consumer Services, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2018

If your business evolves around a calendar...

If your business evolves around a calendar, this is the app to have. Since I started using the app my life has been much easier, having less missed appointments which means more money.

PROS

-Easy to use -Affordable - Synchronizes well with Google Calendar -After reminding the client, will marque event as REMINDED so you will know if someone received or not your reminders.

CONS

The only small problem I had within over a year of usage was that one time I needed customer assistance and took them over 24 hours to return my call.

Mike

Financial Services, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Satisfied customer

Apptoto saves me time and money. I set up the parameters and it takes care of the rest. Most of the year, it just runs on its own.

PROS

Easy to use, inexpensive and a life saver

CONS

There isn't anything that I don't like about the product.

Ernest

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for more than 2 years

Review Source: GetApp
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2019

A great Appointment reminder app

I have been using Apptoto for over 5 years now and have been very happy with it's performance and quality. It's great that the developers are constantly adding and enhancing features.

PROS

It integrates very well with Google Calendar.

CONS

There is no android app to use on phones.

Harald

Accounting, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Love It!

Great!

PROS

Your tool works as advertised and keeps my customers from missing their appointment. Thank you!

CONS

Nothing really comes to mind. It has been a great product.

Glenn

Legal Services, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

FUNCTIONALITY

4

Reviewed September 2022

Very Useful

PROS

Automatic reminders to meeting participants

CONS

Extraction of phone numbers sometimes unreliable.

User Profile

Craig

Verified reviewer

Health, Wellness and Fitness, 1 employee

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2018

Great product, would be lost without it

PROS

ease of use, and appointment reminders for clients

CONS

It is in US time so had an issue once where it sent reminders at 3.00 am EST was resolved quickly though

Vendor Response

Thanks Craig for the review! Yes, timezone's can be very tricky and it's important that Apptoto gets it right!

Replied November 2018

Jesse

Consumer Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2019

Works great!

Apptoto sends a text message to our customers to remind them of their appointments with us. This saves our office the time it would have taken to do manually. It also helps our estimators who have the appointments with the customers. The customer is less likely to forget about the appointment and if they need to cancel or reschedule we can intercept and take care of it before the estimator goes out the next day.

PROS

The functionality works great. Allows you to test all of your messages before implementing them!

CONS

Setting the system up can be a little confusing at first but once you understand it's easy. Programming the messages may be difficult depending on how familiar you are with the idea.

Michal

Financial Services, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2018

Life saver

Absolutely 100% thumbs up!!!

PROS

Easy to use, great customer service. Been saving us lots of headaches with confirming apt's etc. Money well spent!!!

CONS

Nothing - this thing works and it's a must for any Real estate, Insurance business!

John

Construction, 1 employee

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2019

Great product for the price

Ease of automated communication with prospects and clients.

PROS

Powerful automation for my company at a great price!

CONS

Requires a good bit of onboarding to learn all of the icons.

Showing 1 - 25 of 79 Reviews