Apptoto vs Fresha

RATING:

4.8

(79)

Apptoto has 79 reviews and a rating of 4.82 / 5 stars vs Fresha which has 1391 reviews and a rating of 4.86 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (79)
4.9 (1391)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
5 / 5
4.5 / 5
Last Review Written
March 12, 2024
February 16, 2024
Pros/Cons
  • Pros

  • It is easy to use and it integrates with the gmail calendar. It saved us sooo much time in reminders and rescheduling and time consuming contacts with clients that couldn't be reached easily.
  • Easy to use once set up; clients love it; very reasonable pricing.
  • Cons

  • Occasionally it will pick the wrong contact for the message, but those issues are rare.
  • My biggest complaint was that when the client replied it did not edit the text of the calendar to add their response but they coded that in the last update.
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  • Pros

  • Hands down the most outstanding customer service.
  • I used fresha and I had so much support from [SENSITIVE CONTENT HIDDEN. He was truly amazing and patient with me , always answering my questions.
  • Cons

  • M out of my policy no show fee and I’ve lost an hour of my time with production.
  • Except on the website it says it’s included in the 2.29% plus $0.20 per transaction fees. M already very upset at the delay only to hear about these extra costs.
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Pricing Range
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$
$
$
$
$
$
$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos