athenahealth vs ChiroTouch

Product Overview

athenahealth

ChiroTouch

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Ratings & Reviews

Overall Rating

3.74 / 5 (696)

4.04 / 5 (643)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

June 24, 2020

July 6, 2020

Pros/Cons

Pros
Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.
Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

Cons
It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.
Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

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Pros
It is easy to use, and the lay out is fairly logical. The pages look clean, and it is pretty easy to navigate through the various pages.
Easy to use, very user friendly, does a lot of the little things associated with running an office for you, user support is easy to reach and helpful

Cons
It takes a lot of work to get your macros made. Once they are done it is not an issue, but upfront it is a lot of work.
The support team seems to be somewhat lethargic at times, Over the year the company has grown and it at times seems to have lost its path but does maintain a top level of quality.

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Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

301 Recommendations

28 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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