athenaOne vs ClinicSource

RATING:

3.8

(835)

athenaOne has 835 reviews and a rating of 3.77 / 5 stars vs ClinicSource which has 65 reviews and a rating of 3.92 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (835)
3.9 (65)
Ease-of-Use
4 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
3.5 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 19, 2024
November 2, 2023
Pros/Cons
  • Pros

  • Software is user friendly. I appreciate the value of Athena gets paid based on revenue.
  • Mobile app is easy install and it's nice to have pictures of my providers.
  • Cons

  • Running reports if difficult, not a lot of report options. Authorizations are difficult to track.
  • I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.
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  • Pros

  • The staff is knowledgeable and helpful. Hopefully will be easy to use when finished setup.
  • The product offers a wide array of features and is very adaptable to the needs of practices both large and small. The vendor is quick to respond and provides excellent customer service.
  • Cons

  • There was a bit of a delay for our staff to get accustomed to having everything so organized in one location. Previously stringing together various platforms created a lapse in a single interface.
  • In fact it doesn't even show you a pop up message after it has logged you out with no warning whatsoever.
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Pricing Range
N/A
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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417 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos