athenahealth

DrChrono EHR

Add to compare

Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.74 / 5 (696)

4.14 / 5 (428)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Reviewed

June 24, 2020

July 29, 2020

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • The screens are more intuitive than other EHRs I've seen. The functionality is good. The support team are beyond good. They're really outstanding!

  • This product is very easy to use. It made a change in our office by allowing us to move Much quicker than before

  • Cons

  • Some of the native fields are not quite customizable. However, being able to have access to the data to pull it to other places makes it not really matter all that much.

  • the support is sometimes difficult to communicate with. they are timely but ifeel there is a language barrier.

Pricing

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

341 Recommendations

286 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Product Demo & Screenshots

Product Demo