athenahealth

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Ratings & Reviews

Overall Rating

3.74 / 5 (694)

4.57 / 5 (108)

Ease-of-Use

3.5 / 5

4.5 / 5

Value for Money

3.5 / 5

4.5 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

3.5 / 5

4.5 / 5

Last Reviewed

May 18, 2020

May 11, 2020

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • I love how easy to use and customizable Insync is with regards to forms, numbers of different disciplines within a practice and numerous other factors.

  • Once you learn the software, it works pretty well for our office. It's a good fit for a small office. A lot of the features are customizable to fit the practice.

  • Cons

  • Honestly, we have no complaints. The software and support team are the best we've ever used in 25 years of being in business.

  • I have no complaints at this time. I would like to get the cost of the product more reasonable. It is very expensive.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2020

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

315 Recommendations

11 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots