athenaOne vs Liquid EHR

RATING:

3.8

(846)

athenaOne has 846 reviews and a rating of 3.78 / 5 stars vs Liquid EHR which has 54 reviews and a rating of 4.78 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.8 (846)
4.8 (54)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
3.5 / 5
5 / 5
Customer Support
3.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
April 23, 2024
March 18, 2024
Pros/Cons
  • Pros

  • Software is user friendly. I appreciate the value of Athena gets paid based on revenue.
  • Mobile app is easy install and it's nice to have pictures of my providers.
  • Cons

  • Running reports if difficult, not a lot of report options. Authorizations are difficult to track.
  • I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.
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  • Pros

  • But LiquidEHR has very accessible technicians who are very available on the phone and via remote connection to help. I never once was put on a hold or got a machine for technical support.
  • Love that it can track our orders, easy to use. We are still brand new to the system so we are still trying to see what other things we love.
  • Cons

  • Some trouble incorporating patient's insurance with the actual billing process via the software...we essentially did billing a different way in the beginning.
  • Exam data section has limited options. I have to use free-text frequently to describe clinical findings.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
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426 Recommendations
10 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos