athenaOne vs NextGen Office (Formerly Known as MediTouch)

athenaOne has 707 reviews and a rating of 3.74 / 5 vs NextGen Office (Formerly Known as MediTouch) which has 1187 reviews and a rating of 4.00 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

athenaOne

NextGen Office (Formerly Known as MediTouch)

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.74 / 5 (707)

4.00 / 5 (1,187)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

February 19, 2021

February 16, 2021

Pros/Cons

Pros
Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.
Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

Cons
It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.
Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

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Pros
I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.
Easy to use , customer service is quick and easy to contact

Cons
The system works well, though it does take some time to get through and learn the software initially.
There are some functions in the claims processing that are a little confusing but the support services are great when we call the help desk in walking me through the process.

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Pricing

Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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193 Recommendations

57 Recommendations

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Pricing Guide

2020 Medical Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

Pricing models & ranges
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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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