athenaOne vs NextGen Office (Formerly Known as MediTouch)

athenaOne has 707 reviews and a rating of 3.74 / 5 vs NextGen Office (Formerly Known as MediTouch) which has 1187 reviews and a rating of 4.00 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

3.74 / 5 (707)

4.00 / 5 (1,187)

Ease-of-Use

3.5 / 5

4.0 / 5

Value for Money

3.5 / 5

3.5 / 5

Customer Support

3.5 / 5

4.0 / 5

Functionality

3.5 / 5

4.0 / 5

Last Review Written

February 19, 2021

February 16, 2021

Pros/Cons

  • Pros

  • Easy to learn and easy to work with. Billing is great and the rules based system is so helpful and our errors are less than 1% because of it.

  • Easy, pleasurable interface to navigate. Also easy to train others on it, overall a great product. I loved working on it compared to others I have worked with.

  • Cons

  • It is a great way to view your records and communicate with the provider, but if you are a group that takes care of the elderly it can be difficult for the patient to use.

  • Sometimes it was a little bit laggy and crashed often during the work day. After a phone call to athena they were usually able to fix it quickly though.

  • Pros

  • I loved how the application was super easy to use. The navigation part of the application, made my daily workflow easier.

  • Easy to use , customer service is quick and easy to contact

  • Cons

  • The system works well, though it does take some time to get through and learn the software initially.

  • There are some functions in the claims processing that are a little confusing but the support services are great when we call the help desk in walking me through the process.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

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FrontRunners

2021

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193 Recommendations

57 Recommendations

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Pricing Guide

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux