athenaOne vs NextGen Office

athenaOne has 753 reviews and a rating of 3.73 / 5 stars vs NextGen Office which has 1213 reviews and a rating of 4.01 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.73 / 5 (753)
4.01 / 5 (1213)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
3.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4 / 5
Last Review Written
September 27, 2022
October 4, 2022
Pros/Cons
  • Pros

  • Software is user friendly. I appreciate the value of Athena gets paid based on revenue.
  • Mobile app is easy install and it's nice to have pictures of my providers.
  • Cons

  • Running reports if difficult, not a lot of report options. Authorizations are difficult to track.
  • I am hard pressed to find a negative that would dissuade me from purchasing athena all over again.
  • Pros

  • Great features (if you can get them installed), good ease of use.
  • Support team was very helpful on getting the software up and running. I love that this program is on the cloud and I can access it from anywhere and they information is stored in the cloud.
  • Cons

  • Worst is that it is inefficient. Also, that they will have a feature we like and it will be broken with the next upgrade.
  • The lack of new features and the lack of complete integration between the EHR and the EPM, the lack of integration causes issues in development.
Pricing Range
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460 Recommendations
118 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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